Rachael and her team are the best of the best Realtors! I sent a referral to them for a client selling their home in Phoenix and moving to Denver and they did an amazing job. They were under contract in one week, and it made it very easy for them to move to Denver. I highly recommend them for anyone looking to buy or sell in the Phoenix, AZ market. read more

We hired Rachael at a difficult season for home sales. Rachael was punctual, professional, so kind and thoughtful. She explained everything very clearly. Within two weeks she had a full-priced offer, that closed thereafter. Her staff was kind and caring, always ready to answer our questions. If we ever move back to the Phoenix area, they will be the realty group we call! read more

We worked with Jesse Martinez. At first he was great, but as soon as we were under contract things started to change. He pushed us really hard to compromise what we wanted seemingly because he just wanted to get the deal done to get paid. He and his broker assured us the office was always there to help us, even after close. We had a complicated escrow with some issues after closing and reached out to him for help but his response was "There is no reason to include me anymore." They talk a big talk but at the end of the day once they got their money they don't care after that. read more

I had the extreme pleasure of working with Jesse Martinez of R·House Realty and Rachael Richards Group and I could not have been happier with my experience. Jesse is a class act professional who goes to bat for his clients, is extremely knowledgeable, shares that knowledge and completely helps you through your buying experience. Some will say, yes, but this is the "job" of a realtor. I, however, have not experienced a realtor as passionate as Jesse when it comes to ensuring you're satisfied with his service. EXAMPLE: ""After the closing"", when most realtors are "done", Jessie stopped by my home to look things over, because I wasn't able to. Without being asked, Jesse cleaned up about 5 lbs of leaves from my pool, gifted me a lock box for my key and made sure everything was good inside and outside of the property. Again, I could not have been happier with my experience and feel like I have made a friend with Jesse and R.House Realty Group. read more

I worked with Annette and Jason from Rachael Richards and have no complaints. They are a husband and wife team that work great together and helped me find the perfect home for me in the Gilbert AZ area. Jason would show me any house I wanted to see at almost any time and was really knowledgeable about the area. Annette did all of the contract negotiation and presented my offer. They are a very resourceful team. Great experience with both of them, if you need a home seek them out! read more

My husband and I had the pleasure to work with Jesse and Steve on our first home purchase. Jesse and Steve were extremely patient and knowledgeable from the very start, always willing to answer our many questions. They were always available day or night and were always extremely pleasant to work with through our sometimes challenging process. I feel like we made friends throughout this process! I would recommend them to anyone without hesitation. read more

So I mostly worked with their office manager Wendy, but Rachael was also very welcoming and knew her stuff. Buying a house can be pretty tough in AZ (homes can sell fast and its easy to get your heart broken). Rachael and Wendy did a good job of setting expectations for me so I wouldn't be disappointed. They also helped out with the mortgage side where I thought I would be pretty much on my own. They can refer you to all the people you need to know when you get a home, which is really handy and something you don't get with an agent who doesn't have a good team to back them up. I'm pretty new to owning a house but when its time to sell it I will think of Rachael. read more

Joel and Kandi are the best. Since we lived in another state the took a lot of time helping us. Even doing a FaceTime of an open house. After lots of calls and trips we finally settled on a place. Reliable and patient We will definitely use them again, though I hope not to move again read more

Rachael's team is awesome. I used her as my listing agent and everyone on the team has a special job and it really shows. Kristi came over and did the listing presentation and I was very impressed. Out listing included photography (this was with an outside company) and a staging consult that pointed out a lot of little things I would not have noticed on my own. Pro tip: make sure to do the staging appointment at LEAST 3-4 days before the photos so you have time to use all the suggestions the girl gives you or you will be kicking yourself. 3 days was really pushing it for me but I wanted the house on the market ASAP so I made it work. I also think Rhonda did a really good job getting feedback from people who had seen the house. This is a crucial piece of the selling process because it allows you to tweak the home based on what impartial people say about it. They also have a team member who is ONLY a negotiator and she is GOOOOOOOD!!! Overall I would highly recommend because of the team approach they use. read more

We just purchased our first AZ home with the help of Kandi & Joel Andresen. They were awesome to work with! Quick response times - literally almost any time of day, any day of the week and we really felt like we were their only client! Their teamwork shows as we were able to see any house we wanted to - when it was convenient for us. They made sure all of our questions were answered, provided advice and guidance when we need some and helped us stay objective as we dreamed about our new home. They have extensive knowledge of the market, the local neighborhoods, building/remodeling and really do want what's best for their clients! We highly recommend Kandi & Joel! read more

Worst ever experience selling a house!! We were selling our house to move out of state and felt totally used by this agent. During their sales pitch they claimed they would help us sell a refrigerator in the garage or take care to make sure our house photos were good or keep an eye on the house to ensure it was showable. The photographer they selected was terrible ( I could have taken better pictures with my phone). The photographer couldn't even bother adjusting blinds for a better photo or choose a better angle. My husband was in town for a few days while the house was up for sale and found our agent did nothing after viewers and other agents had brought our kids metal dirty trucks into the living room and run them around half the house. A lightbulb outside was out and instead of replacing it we got written up in the inspection that 'electrical light outside non functioning' . Obviously people left the light on during showings! Before closing after the house was under contract for for 30k below what we listed it for, I called the agent office about selling our spare refrigerator that was in the garage ( plugged in and fully functional). They told me I needed to put it by the curb and let the trash pickup take it. Not only that, they told me I was obligated to because I couldn't leave it in the house. I had already moved 1000 miles away and the refrigerator was functioning and only a few years old?!?!?. I ended up leaving the refrigerator for the new owners because this agent was useless and uncaring of our stressful situation. No empathy or care from this agent and they were more concerned about the buyers than us. They were just interested in churn and burn of clients. Run away from this agent!! read more

Rachel Richards violated the national Do Not Call registry with an unsolicited phone call about my expired listing. This is against the law and I wouldn't recommend a realtor willing to break the law to anybody. read more

Kandi and Joel Andresen were FANTASTIC! We were moving to the valley from out of state and they worked with our requests, long distance and went to homes and made a video or Skyped with us to walk through properties of interest! Even when we were in Europe, they were working with us to find our dream home, and we did! Very impressed with their commitment to what we wanted and their professionalism throughout the buying process. Without hesitation, we would HIGHLY recommend them. read more

I want to thank Jesse Martinez and Steve Murzi for all their amazing help finding our dream home. We had a very specific wish list for what we wanted in a home and they nailed. They handled the whole process with complete professionalism. Even when we were stressed and overwhelmed Jesse listened, and kept us focused on the end result. They should be the "go to team" when looking for the best real estate agents in AZ. Thank you again!! read more

Rachael and her team are amazing. They truly provide world class service from start to finish. The professionalism and support they provided throughout the entire sales process made it completely painless for me and my family. I would highly recommend Rachael to anyone buying or selling that wants a top notch real estate professional that goes the extra mile to make sure everything goes smoothly. read more

Stay away from this realty. We purchased a home a few months ago from their agent Jesse Martinez. He has failed to follow through on some issues we had with the home. They act like they care about you but once they close and get their money, they act like you do not exist. I have left several voicemails and no one will return my phone call. read more

"I would highly recommend Joel & Kandi Andressen, who were an absolute joy to work with. Moving to a new state / city can oftentimes be a daunting task, but having Joel & Kandi by our side for every step along the way made the buying process an ease. More than the incredible local knowledge of the localized market, Joel & Kandi's honest and hard working nature surely helped turned our "dream house" dream into a reality." read more

Steve & Jesse Were Amazing! What can I say? My husband and I just bought our 1st home together as a married couple, and had the pleasure to work with Steve & Jesse! They listened to all our concerns, and answered all our questions! They made the process easier since it can be very stressful. The best part is they didn't treat us just like clients! They treated us like family, and had our best interest at heart! It was refreshing to have someone really take their time with us, and make sure we were happy with everything! We absolutely love our new home, and can't wait till the next one to work with Steve & Jesse again! Thank you for everything! 2 very happy clients! Mandy & Jonas read more

This company cold calls off some bought phone list. I received multiple, unsolicited phone calls and texts asking if I was selling my home. I've never worked with them, I do not even own a home and I never consented to this. The only way they could have my number or any connection to a home in the area is if they are using stolen or bought calling list data in order to make these calls. It's an unprofessional way to look for new customers and incredibly annoying when they continue to contact multiple times. I would not trust a business that uses these kinds of practices. read more