Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

Garrett was instrumental in helping us purchase our first home. Since I was relocating from…read moreCalifornia, I had to search for houses in Arizona while still living out of state. Garrett kept me updated with market insights and new listings, and he even arranged video tours when I couldn't travel. We eventually found the perfect home, and despite heavy competition, Garrett stayed persistent and made sure we secured the contract.

Buying a house is a huge investment for most people. It is a good idea to put some thought into who…read moreyou select to be your realtor. We have worked with Kimberly twice now and would definitely call her again if we decided to move. There are so many new challenges in today's market. Kimberly does a great job at finding what you want and closing the deal. I know I can rely on her to work for my best interests in my absence. She has a huge amount of experience and surrounds herself with great talent. We are very happy we called Kimberly and we think you will too.

I needed a market evaluation done and they got one for me the next day…read more Great service.

Phil did a great job selling our house! We knew we were up against a major challenge in the current…read moremarket. Apparently, there were something like nine houses for every buyer at the time. Still, Phil went all out and did a bunch of things above and beyond to help our house stand out. It worked! We are thrilled that we were able to sell it, and along the way Phil kept us in the loop and held our hands along the way. We highly recommend him.

first of all I am a Veteran. this guy PHIL Shaver scam artist. Beware…read more he had a me on the phone after 15 minutes of stupid home questions about selling he never offered me a price. Beware this guy is a joke from hell. I mentioned all the up grades I had and he still bull shitted me, So don't waste you time and effort. NEVER RECOMMEND

I referred Brittany some of my past clients from California that wanted to purchase in the Tempe,…read moreArizona. She was absolutely full of class, a top professional in her craft. My clients could not stop raving about her. Thank you Brittany!!!

We were introduced to Brit by a friend in Wisconsin, who works in the real estate industry and…read moreknows her professionally. My wife and I have previously owned/purchased property, but separately, before we were married, and more than a decade ago. Plus, while we were generally familiar with the geographic area we were looking in, we needed to find someone knowledgeable not just with the buying process, but also in the neighborhoods we were looking in. We were also in another state, so she had to tour houses and take videos for us until we relocated to AZ, before buying a house. Brit rose to the challenge, because she is simply the best. First, she is professional. You can tell this isn't her first rodeo, and she deftly navigated various challenges we encountered during our buying process. She is very knowledgeable, not just in geographic areas, but also the process. She did her due diligence in evaluating the conditions of houses (since we could not initially tour them in person) as well as comparables in the market. Even past our closing, we've continued to occasionally ask her for recommendations for various services. She has not once steered us wrong. She also had to play psychologist and cheer us up when our first offer was declined and the sellers chose another buyer. Throughout the process, she was the rock that we could lean upon. I'm pretty sure we didn't get any special treatment in this process - that she treats all of her buyers and sellers this way. She was always available to us when we had questions (and we tried not to monopolize or abuse her time). We were very particular about what we wanted in our house, and she did a tremendous job of showing us only places that met our criteria. She didn't try to push us to consider homes that weren't what we wanted. It's our intention to make the house we purchased our long-term residence, so hopefully we will not need her assistance in the future. But if we did, I would 100% call Brit, and not consider any other real estate agent. Again - she is simply the best. 5*, A++, would recommend to anyone and everyone.

Iyonna responded quickly to our request for notary service and was able to book an appointment on…read moreshort notice. On the appointment date she arrived early. Iyonna was very cordial and professional with excellent service . She helped make the notary process efficient and convenient for us. Thank you!

From the owner: What makes Quality Homes and Notary services unique is the blend of my extensive background in…read morebehavioral health and pharmacy with my expertise as a Notary Public and Real Estate Agent. This distinct combination allows me to offer a holistic and comprehensive service experience. My background in behavioral health equips me with strong interpersonal skills, enabling me to understand the emotional aspects of buying or selling a home. I empathize with clients' situations, providing a supportive environment that alleviates stress throughout the real estate process. With my pharmacy experience, I’ve developed meticulous attention to detail and a strong grasp of regulatory compliance. This ensures that all documents are executed accurately and that transactions proceed smoothly, minimizing potential issues. My in-depth knowledge of the local market allows me to deliver tailored strategies that align with current trends, helping clients make informed decisions. I also leverage the latest technology and marketing strategies to effectively showcase properties, maximizing their reach for successful transactions. Above all, I’m genuinely passionate about serving my community. My commitment to integrity and professionalism ensures that clients receive not just effective service but also an enjoyable and rewarding experience in their real estate journeys. This thoughtful approach sets my business apart in a competitive market.

Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

We bought our first house working with Mindy and her team and it was amazing. She understands that…read morebuying a home, especially your first home, is not just a HUGE financial transaction but also an emotional process, and she is THERE FOR YOU every step of the way. She made magic happen for us. Her experience and knowledge and caring makes all the difference.

I am a lender based in Washington State. For many reasons (not the least of which is climate), we…read moresee many of our clients looking to buy second homes in the greater Phoenix metropolitan area. I am working with a couple from the Seattle area. This is a couple that I have worked with in the past. He is Realtor and she is a controller for an auto dealership. They are very kind, intelligent and wonderful people. As highly informed professionals, they chose your team to help them find a second home. As a 26 year veteran, I have had the opportunity to work with many Realtors. I can honestly say without hesitation that I would put the professionalism, courtesy and communication by Sarah Parker is among the best I have encountered anywhere. She has stayed on top of and in front of this purchase the entire time. In my opinion she has demonstrated a genuine empathy for these clients. All too often I see people getting caught up in emotion and the rush to close at any cost. Sarah genuinely cares and it shows.

We heard about Craig as a referral from a friend a couple years ago and it's been an awesome…read moreexperience working with him ever since! Since then, Craig has assisted with the sale of our home in Mesa and the purchase of our new home in Tempe. Every meeting we've had with Craig he's always been very courteous/punctual and performs almost all paperwork via Docusign (did practically the entire purchase/sale of our homes through an iPhone). Craig adds a great value to the home buying process. Rather than acting as a tag along as we tour homes and talk with contractors, he asks the probing questions, drives the conversation, and checks for things that only be known after 20+ years industry experience. During the sale of our Mesa home Craig coordinated efforts to improve appeal of the home, he was able to help us get a full price cash offer only days after being listed (for 10% higher asking price than we anticipated). I would certainly recommend Craig to anyone looking to list their home or is potentially in the market for a new one, he's the real deal.

We totally lucked out having Craig Peck as our agent. Having just moved to Arizona from California…read morewe needed a highly knowledgable real estate expert who understood our lifestyle and could introduce us to areas that matched our needs. Craig has amazing insight and thanks to him we found a home we love in Tempe. We consider ourselves among his biggest fans!