In today's very busy modern world of medicine doctors are very busy and do not often have time to…read moredo extra things like offer free reviews of MRI's and X-rays to give a second opinion. I am thankful that Dr. Rouben took the time to review my MRI and give me a second opinion about my injury. I now feel much better about what I have to do next. He was very personable and a pleasure to deal with. He was very direct and explained things in terms that were easy to understand. I have yet to schedule my surgery, but I am seriously considering Doctor Rouben as my surgeon.

From the owner: Orthopedic Neck and Spine Surgeonread more

He won't let you speak for more than 10 seconds, he dismisses anything his patients have to say,…read moreand he lacks even basic bedside manners. Worst of all, he doesn't take responsibility for his bad outcomes, blaming the searing residual leg pain on "difficult anatomy" and eventually a "hip problem". I would have hoped he had more professionalism to own up to his poor result.

From the owner: Specializing in: - Spine Care…read more- Physicians & Surgeons, Neurosurgery

I would recommend this amazing Doctor and his staff to anyone . Their great and friendly makes you…read morefeel at home .

I know this flies in the face of the seemingly endless 5 star reviews elsewhere, but the office…read morestaff is either woefully understaffed or incompetent. I am in constant significant back pain with a herniated disc, and I was referred to Dr. Vermuri to get an epidural injection ASAP. Meeting with Dr. Vermuri went fine and he said to schedule an epidural with his staff. I was told by his staff when checking out that I would hear back from the scheduling person within one to two days. After three days I called to find out when my epidural was scheduled for since I had not heard anything. I was told by someone named Amy that it is typically a week or more before an appointment can even be scheduled, and that they were currently running three weeks out AFTER you were scheduled. When I asked why in the world it takes a week to even get a procedure scheduled, I was told "the only person that schedules epidurals is Heidi, and she can take a week or more to schedule a procedure since she multitasks like the rest of us and has many other duties beside scheduling." So, I am in constant stabbing pain and at the mercy of a single multitasking "when she can get around to it" scheduler to even get on the books. That is one star. Appalling.

Louisville Bone & Joint Specialists, PSC is a conveniently located orthopedic office on the first…read morefloor of the 4001 Kresge Way building directly across from Baptist Hospital. I think there are at least eight doctors that are in this practice with a variety of orthopedic specialties. Additionally there's an excellent group of x-ray technicians that very capably take your needed x-rays at the time of your doctor appointment. They are instantly ready to be viewed by your doctor. The patient alone is escorted in for x-rays and then returned to the waiting room for anyone that may be accompanying you to your doctor appointment. There are a variety of chairs in the waiting room including some tall seats to make all patients comfortable while waiting for your appointment. The front office staff are quite efficient and if you do the pre-registration on your cell phone prior to your appointment you will only have one page to sign. You may be caught off guard when you walk in and see so many patients waiting but don't panic. There is more than one doctor seeing them all and some are there just to get an injection that doesn't take much of the doctor's time. I can't exclaim enough with how happy I am with this practice and specifically with my physician Dr. Reid Brown. If you need a Knee Replacement, Hip Replacement or Pelvic surgery he is the one to see! Five stars all the way from start to finish when other doctor's did not think there was an option for my condition.

I have been treated by three current and past surgeons in Louisville Bone & Joint's Practice. In…read moreeach case, the surgery was successful and I received excellent care. I have referred other people to the doctors in that practice.

I enjoy visiting with Nurse Katie. She is always so pleasant and reviews my history and current…read moreconditions very throughly. She recommended so very good strength training exercises that will hopefully improve my back. I'll return in 6 months

I've seen Kate and Dr comptom for " Pain management " for…read morethe past few yrs. They are both very good -- I have no C/o about them . But worst office I've ever worked with. Can't get anything scheduled-- no one ever calls you back. I play the game I was told to play -- go in every 3 months to make it easy to get me scheduled for when I do need an epidural-- what a joke -- they called me last week to finally schedule an epidural I was supposed to get in November-- never happened. Then I got diagnosed with endometrial cancer/ had surgery before they even got back to me about scheduling epidural. Told them I can't drive now ( 1 week post op) and don't want epidural right now while recovering but could I get a refill on gabapentin due to back pain with no epidural. Wouldn't do it-- since I haven't had a refill in 3 yrs. I often go mths without taking it --but I have to come in for a drug test --be seen-- again. Just saw me 6 wks ago. Then Kate told me to just ask another doctor to send-- maybe my PCP. Wow-- i guess since I figured it was a pain management prescription that id call pain management first. Well-- after 2 weeks of trying to get them to return my calls about the refill (office finally called this am to say no) I decided to take kates advice and call PCP. Even though hasn't seen me in 6 MONTHS he was willing to send. So I have to think that there are better pain management practices out there. Doesn't matter how good your providers are if the practice is this poorly run. I know I need to start looking around--

I have been a patient of Dr Reid Brown's for years. Dr. Brown specializes in knee, hip, and pelvic…read moreorthopedics. I could have sung the praises of Dr Brown through the years but I wanted to wait until I actually experienced his expertise in Total Knee Replacement surgery. I have needed knee replacement surgery for years but for a variety of reasons the timing was never right. Thirty years ago when I lived in California the problem the doctor identified was I was just TOO young to be a candidate for surgery. Twenty-five years ago after moving to the Louisville KY area I got started at a different orthopedic doctor's office and was told that other than knee injections there was no other option due to metal allergies that included titanium , cobalt and nickel. Injections in my knees were useless as the first day it increased the pain, the second and third day after were great, and then it was back to my original condition. Ten years ago a Physical Therapist I was being treated by mentioned Dr Brown as he had performed knee replacement surgery on the Therapist's mother. My first appointment with Dr Brown I was sold that I finally had found the correct professional. Upon arriving for my appointment a full set of x-rays on both knees were taken. Dr Brown needed no time in evaluating the x-rays and exclaimed I needed knee surgery for years. Yep, I knew that but thought I was going to lower the boom when I told him of my metal allergies. No, he had the answer. He exited the exam room and re-entered with an actual knee replacement kit (not even a sample but the actual surgical kit). Dr Brown explained that the joint would be made of Zirconium and the replacement bone could be made of polypropylene (layman's term = plastic). Great news! To proceed Dr Brown wanted additional allergy testing that was different than the standard patch testing. This allergy testing used blood to do a blood antigen test on everything that would be used during surgery such as specific cement, etc. While waiting for the results I promised Dr Brown I would work on losing some weight as it would be helpful in the overall surgery process. I also agreed to work on warm water physical therapy to be in the best condition possible for surgery and recovery. Based on my knee conditions Dr Brown wanted to replace the right knee first. Fast forward several years and my left knee was in HORRIBLE condition and I couldn't stand on the left knee/leg at all. Unfortunately that emergency appointment was with Dr Brown's APRN Craig. Oops, Craig found an additional problem and called Dr Brown in for a consult. No surgery could not happen. Dr Brown explained that with a pulse of 32 he couldn't do surgery. He instructed me to work with my Cardiologist to get a pace maker and then he would consider Knee Replacement Surgery. This review will not go into all the trials and tribulations of getting a pacemaker other than to say it took YEARS! In the meantime I made another appointment with Dr Brown because I thought I was having right hip problems. Dr Brown was so on top of things he immediately could say the problem is not your hip but appears to be a back problem. He ordered an MRI that confirmed exactly what he thought. From that information he said DO NOT CONSIDER BACK SURGERY but referred me to pain management. Finally back to June 2025. I had left Total Knee Replacement by Dr Brown. He requires all patients take a webinar class prior to surgery so you know exactly what to expect. In my final appointment with him prior to surgery he warned me I was in End Stage Osteoarthritis and that the surgery was not going to be a breeze. Together understanding the condition, the allergies, etc. he would do his best to avoid problems. I had total faith in him and experienced fantastic surgery and outcome. If you need an excellent orthopedic doctor for knee replacement or hip replacement Dr Brown is my recommendation!

Type of care an care quality. He is an amazing doctor he tells it like it is no sugar coating …read more Love this about him.

On 6/23/24 I had a neurology consult with Dr. Steven Reiss at Baptist Health Louisville…read moreObservation. I've never had a more unpleasant first encounter with a physician. He was curt and dismissive with a distinctly non caring indifferent demeanor. His assessment and plan summary is a self-serving retelling of our interaction. It does not objectively reflect my attempt to fully understand my diagnosis and proposed plan of care. This consultation was counter productive to developing a plan of care. I would never recommend him to anyone.

Dr. Thomas and his whole staff are wonderful! They are friendly, fun, helpful, knowledgeable and…read moreALWAYS SMILING. I have had a hip out of alignment for years and the measurable distance between my two hips has decreased by more than 1/2. I have had several years where people would tell me there was nothing I could do to decrease my hip pain. I enjoy going into the office.

I hightly recommend chiropractic louisville. I was…read moreanxious about chiropractic care due to prior negative experience. I shared my anxiety with Dr Thomas. He was understanding and reassuring. Treatments have been thourough, and effective. Everyone in the office is friendly and compassionate. If you're looking for a new chiropractor, give them a try.

Sucks! Rude staff and doctors just rush you out the room and dont take the time to listen to your…read morequestions and/or concerns!

Dr. Nathan Lamborne NPI number 172-0494537 No moral compass,…read moreNo Empathy, Dishonest, I am a DISABLED VETERAN with multiple tours I was referred to Nathan to help me control my pain from dr peters because I was told that he was a great doctor. I did multiple tours overseas for the United States military which I have had so many reconstructive surgeries and also a work related incident that I fell over 30 feet and had to have yet another surgery I received a dismissal letter when I returned from out of state for work stating he's not going to help me and I am not a patient anymore I did not receive a phone call. I did not receive any type of text no email no verbal warning no written warning no counseling nothing I notified his office of my absence for work due to the severe weather like tornadoes, flooding that we had in the months of march and April I even spoke with him in person when I saw him at my last appointment passing in the hallway and lamborn replied, just notify the office and you will be fine I have spoke with other patients in the waiting room and they have missed upwards of 5 to 6 random drug appointments and still are patience I have talked to people that have failed multiple drug tests and still are patient He is still treating. I have not failed a drug test or had any illegal substance in my system. He also falsely accuse me of running out of medicine early on the notice I received when I had to have oral surgery and he increased my dosage which In turn makes you run out sooner He clearly does not care about his patience. He clearly has no empathy no respect and breaks his own policy whenever it suits him I received a phone call from Nathan manager Ashley stating that they did reach out to me Via text and left me a voicemail which I never received due to the area I was in a tornado went through powerlines were down and cell towers were down For some reason, they cannot fathom this I always thought that doctors And nurses were patient advocates and actually had an understanding when their patient was helping the community Recover from such a tragic event Also speaking with Ashley the manager, she stated verbally that I was dismissed for failing a urine screen test Which I received a dismissal letter stating otherwise. So, it appears that she lied in order to cover their mistake. It sounds like to me The Office is Playing favorites and picking and choosing Who stays and who goes I have never been so disrespected in my life and treated like trash These are supposed to be the People that are helping me. I've dedicated 10+ years Keeping this country safe sacrificing my freedom and my body and also 5+ years keeping our community safe. After I posted my review A courtesy refill of a similar medication was sent to my pharmacy and that's when Ashley contacted me These medical professionals have left a horrible taste in my mouth from the lying, the deceptive behavior the manipulation of words and Not taking any ownership for their mistake The difference is if I did receive those messages that they supposedly sent, I wouldn't be writing my review for being wrongfully dismissed and terminated from this practice In closing the people that he is dismissed, negligently read the reviews and the bad reviews. A lot of them stated there has been so much communication problems, wrongful discharges, people older than me and younger than me there seems to be a common denominator in all of these reviews 5/13/25 Furthermore, I received a very threatening Angry text message from ASHLEY AlEXANDER the manager stating that I was Harassing when all I did was ask for my records and pointed out that I was right from a review that was left I will be reporting Nathan Lamborne, as well as Ashley Alexander to the BBB as well as writing a formal complaint grievance to the Kentucky medical board composed the lies the accusations and the wrongful dismissal of myself self and many others suffered from their malpractice and the lack of patient care they made a mistake and now I'm paying for it