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    R W's Automotives

    3.4 (5 reviews)

    Services - R W's Automotives

    Auto maintenance

    Oil changes

    Auto repairs

    2 More Services

    Auto engine repair

    Routine automotive maintenance

    R W's Automotives Photos

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    Ottohaus of Charleston - Amount paid and truck still have same issue

    Ottohaus of Charleston

    (58 reviews)

    West Ashley

    I've been using this shop since the warranty ran out on my Audi Q5 five years ago. They have never…read moredone me wrong or tried to mislead me in any way. Chris always takes care of me and, as a bonus, I get to love on the shop kitty Socket. What a sweet boy.

    Staff requested a repair that was not necessary! I was charged almost 400 for an oil change!!! I…read morechanged this plug less than 1000 miles ago! At a Mini mechanic claiming the same issue!RIP OFF! Went to my local mechanic and he said they were not being honest! since the owner wants to attack me, I was at this shop once before and it was a positive interaction however they said they cleared all my check, engine, lights and warning lights! Once I drove around for a few days, those lights all came back on and I purchased a scanner to figure out what was going on. Turns out that they could've easily figured out that all I needed was a Vapor Canister Purge Solenoid . So after two visits to the shop, not only did they not diagnose it, but it causes me to fail my inspection so then I had to purchase a reader and then fixed it myself! and they said that my warning lights for my headlights and my tail lights were short! So I bought headlights myself and put them in and the tail light was an easy fix, but they couldn't figure this out either! This shop is a farce. Don't trust them whatsoever the owners arguing with me over their failure to actually do a good job for their customers! This car runs great and I take care of it and have every maintenance done that I can as it's driven all across the country for over 107,000 miles so for you to question my upkeep of it is offensive!!!

    Pats Automotive

    Pats Automotive

    (11 reviews)

    A friend recommended this place as a dependable, ethical mechanic. I called last week and he agreed…read moreto take me in first thing Monday. He said 5:30 AM. Much to my surprise he MEANT it! At 5:30 I pulled in and they were already into their first project of the day! He took my info and a description of the problem. I waited at the Waffle House across the street. Before I knew it I had a missed call from him. When I got to the counter he explained the problem, the solution, and another glitch he noticed and advised me on. I was aware something else might be going wrong but didn't understand what until he explained it. Don't make a mistake CALL Pat's and get it done right

    What was once a great shop, has gone down hill - PLEASE READ…read more... I was a long time loyal customer, and Pat took advantage of me & lied to me.... I brought my car into Pat's to have some work done on it, including an examination of the cooling system which had been working perfectly, but I was just curious if it needed some maintenance. Previously, my cars operating temperature had never waivered even once. And for my job I spend a lot of time idling for long durations; not even in the summer did I have heating issues. Two hours after getting my car back from Pat's the temperature gauge spiked to the max, and my head gasket blew shortly after. I told Pat I would not expect him to replace the head gasket (a $2500 job), but I asked that he would at least refund me the $700 I spent for the services I had done. This felt fair as there was no way to prove the ultimate cause, but the timing was all to coincidental. Pat understood and said he would send a check out that day. The check never came, Pat ignored two voicemails from me following up. I cent a certified letter to his shop, which USPS returned to me saying they tried on 3 separate occasions to get a signature, but that none could be obtained. Pat damaged my car, cost me thousands of dollars, and just as bad lied to me. I had a great relationship with his shop and referred numerous customers to him over the years. So if he did it to me, don't think he wont do it to you. On a closing note, a few months before my incident, other friends I had referred to Pat's in the past took their cars there and both had terrible experience, which they attributed to Pat's new staff. Still, I wasn't deterred from taking my car to Pats. I should have listened to them. Please do not make the same mistake I made of thinking that you have taken your car there for years, it wont happen to you. Well, it will. If not now, sometime in the future.

    R W's Automotives - autorepair - Updated June 2026

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