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    R2L Roofing

    4.7 (3 reviews)
    Closed 8:00 am - 6:00 pm

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    Attic inspection

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    2 months ago

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    Ashley R.

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    7 months ago

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    ASF Clean Team - An equally clean skylight!

    ASF Clean Team

    (534 reviews)

    Inner Richmond

    I hired ASF Clean Team for gutter cleaning and repairs. The service agreement included cleaning the…read moreentire gutter system and flushing/testing the gutters and downspouts. After the service was completed, I observed debris remaining in multiple sections of the gutter system and took photographs documenting my concerns. Based on what I observed, I did not believe the entire gutter system had been fully cleaned as described in the scope of work. I contacted the company on the day of the service and requested a follow-up visit. Although a return visit was discussed, it ultimately never took place, and my concerns regarding the completeness of the cleaning were never fully addressed. Because of this, I did not feel the work fully matched my expectations for a complete gutter cleaning. To be fair, ASF did perform significant work, including gutter repairs and cleaning in other areas, and the company ultimately worked with me to reach a mutually agreed resolution of the matter. Future customers may wish to inspect the gutters carefully after service and document any concerns promptly.

    The technicians did an amazing job power washing our house and cleaning the windows. They were very…read morecareful and respectful of the property as they moved the equipment around the house. The work was completed quickly and the house is sparkling clean. The clean windows give me an optimistic outlook on life! I've used ASF Clean Team before and I'll surely use them again.

    Sunshine Gutters and Roofing

    Sunshine Gutters and Roofing

    (337 reviews)

    West Berkeley

    Huge thanks to Carol at Sunshine Gutters and Roofing!…read more We had a leaking skylight that was originally installed by another company, and we were preparing for an expensive repair. We received quotes ranging from $1,500 to $4,000 from other roofers and assumed we'd be paying out of pocket. Instead of trying to sell us a repair, Carol suggested we contact Velux directly, as she thought the skylight might still be under warranty. She was absolutely right. Velux confirmed that the skylight is covered and will inspect and repair it under warranty. Carol's honesty, knowledge, and willingness to point us in the right direction saved us thousands of dollars. It's rare to find a company that puts the customer's best interests ahead of making a sale. We are incredibly grateful for her advice and professionalism. If you're looking for a trustworthy roofing company, I highly recommend Sunshine Gutters and Roofing. Thank you again, Carol!

    The service itself was fine and the pricing was fair enough hence the 2 stars…read more However, as one other recent reviewer also flagged, the billing and invoice payment experience was so negative it motivated me to write this review. Our estimator gave me incorrect information in developing our contract, telling me our downspouts including the downspout attachments that went underground, would be fully cleaned out during our service. When they did not clean the downspout attachments, they told me they don't do underground attachments even though the estimator told me this was included in our pricing. I paid the majority of our bill, leaving about $230 balance while I disputed the unfinished work. Eight months ago, I sent an email that was never responded to and never heard from the company again. Then yesterday when their legal department called me out of the blue to threaten to send me to collections over the unpaid balance. I replied immediately to explain the situation and their response was to say if the balance wasn't paid by the end of the day it would be sent to collections. They alleged they had called and emailed about the outstanding invoice (they hadn't - I went through my emails, spam and my phone and found no evidence of any attempts on their end to contact me). I was shocked that they took such an aggressive, threatening approach to a customer who a) they dropped the ball with and b) who was actively in good faith trying to resolve the dispute immediately once they brought it to my attention. We had a misunderstanding about the scope of work - I would have appreciated some acknowledgement or apology on their end vs. them dropping the ball completely then coming back out of nowhere to threaten me with collections. Just not a good way to do business and I am left with a very sour taste from dealing with the legal threats.

    R2L Roofing - roofing - Updated September 2026

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