Save yourself the headache and rent from literally anywhere else…read more After multiple mistakes (and I do mean multiple), I was actually told by the "manager" to try a different location because this branch is essentially a training ground and "not equipped" to handle things. That alone should tell you everything you need to know. We rent cars regularly for business and gave this location chance after chance for over a year. Like clockwork, every single month came with a new issue--overcharges, missing deposit refunds, conflicting information, and zero accountability. Just when you think things are finally sorted, they find a new way to mess it up. The experience feels less like customer service and more like a game of "let's see what we can get away with this time." Cars were consistently given to us on empty, then magically documented as "full" so they could tack on fuel charges. Rates we were told were "locked in" (confirmed by multiple employees) changed without warning. One car reeked of cigarette smoke, and when we pointed it out, the response was essentially, "Yeah... we have a rule about that, but we don't enforce it." Inspiring. Policies seem to change depending on who you talk to, which means you can't trust anything you're told--today's answer won't be tomorrow's. The cherry on top? When I asked to escalate my concerns, I was told the manager had no manager and was the highest level I'd be "allowed" to speak to. That's not leadership--that's avoidance. We even followed their suggestion to try another location, only to be sent right back to the same branch a couple months later--the one that openly admitted they couldn't handle the rentals. At this point, it's not bad luck--it's a pattern. Whatever deal you think you're getting, you're not. This place operates with zero consistency, zero accountability, and even less care for the customer experience. Do yourself a favor--go somewhere else.

From the owner: Need a rental car in American Fork, UT? Enterprise Rent-A-Car is Here For It. Whether your car is…read morein the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Unique Auto Body location today.

So far so good. Let's see what happens with the equipment I rented. The help at the desk was…read moreHelpful and courteous. One day rental. I better get the job done. I'm just steaming off wall paper. The good thing they are down the street from me now. Local biz is the bomb!

Great Service. This center assisted us with our wedding tent, Heaters and dance floor and all of…read morethe flourishes that made our special day, Special. I give them props on setup timeliness and able to accommodate such a weird situation of having a reception outside in January. thank you Diamond rental! We will remember our wedding for the rest of our lives!!!!

Utah Auto Gallery is amazing. Their service is above and beyond, and their fleet is incredible. You…read morecan pick an exotic for whatever type of driving you want to do. It was as important for me to know that the company's owners were as passionate about cars as I am, and they didn't disappoint. Their cars are well-maintained and clean. Utah Auto Gallery's prices are very reasonable, and they offer really good deals from time to time. If you're like me and had Lamborghini posters on your wall when you were a kid, you've got to treat yourself and experience what it is like to drive one! These guys are the real deal. They are as professional a you would expect from a company that owns millions of dollars of exotics, with the right amount of personality, fun, and friendliness. Next time, I'm taking the McLaren through the canyons!

First let me start by saying I never leave bad reviews but feel like I should WARN every one of…read morethis company! If I could give them zero stars I would! We rented a car from them, but before the date of the rental someone crashed that car and they told us unfortunately they no longer had a car for us to use. Then they told us that they would refund us our money. It has now been 2 MONTHS and we have still not been refunded! They keep claiming that that they have sent a refund but we have received no such refund! I have texted with them a dozen times now and they keep saying they will look into it! No one answers the phone when you call. It's an AI answering service and no one will even call me back! And now we have been scammed out of $1800!!!

Hands down the most friendly, fast, and professional auto shop in town--cannot recommend them more…read morehighly! Customers for life with these guys.

They are very rude and unprofessional. I am coming as a customer who's trying to get my car fixed…read moreand I assume it's Carter. He keeps cussing at me and making it seem like it's a problem for me to be bringing them my business

Rented tables, chairs and cloths for a wedding. They did a great job of arriving on time for drop…read moreoff and pick up. We also paid for set up and they did fantastic at with that as well. Would definitely use again!

Ashton saved the day! Honestly, I couldn't say anything better for the support, quick response,…read moreimmediate action, and fair pricing that my family and I were provided from Ashton and the team! We were in a predicament with having our tire bearing of our camper completely break and had to tow it off the highway. Ashton was able to answer the phone immediately on a late Saturday afternoon, gave us directions to the shop where we could have it towed, and was able to look at it first opportunity they opened back up on Monday and get it fixed and have us back on the road hours later that same Monday! He was communicative, transparent with the price which we felt was fair. Thank you for getting us back on the road!!!!

was sold a Q7 wasn't told about the crack engine block. ether Family Auto or someone put a bandaid…read moreon it till I got sold. Leo sold me an extended warranty that said they won't cover the problem because it preexisting problem YOU BUY A VEHICLE FROM FAMILY AUTO YOU'LL BE A BIGGER FOOL THAN ME. YOUVE BEEN EDUCATED MAKE GOOD DECISIONS

Great experience with these guys! They were knowledgeable and vehicles are listed at a fair price…read morewith no need to haggle. No high pressure sales staff and no surprise hidden fees or last minute "required" microdots or undercarriage treatment or whatever.

We are so SO SOOOO grateful for this Automotive Repair Shop!!…read more Our previous mechanics weren't being honest with us and messed up some parts of our car so that they could charge us more for services and repairs! But it was also a blessing in disguise... because if it wasn't because of the dishonesty of the other mechanic shop.. we would've never came to C Jae's!! And they're sooo honest here!!! great people and amazing services!!! They helped us fixed the actual problem, fixed some more minor issues for free AND they have life time warranty for the major fixes that they did for us!! They found the root cause of our problems and saved us so much more money!! SERIOUSLY!! I couldn't recommend them more!!!! If you're looking for someone honest, reliable, and great at what they do. This is it! No need to go any where else!!!

Took my car in back in July. It needed an AC recharge. The lady at the front was kind, and quoted…read moreme a 1.5-2 hours for it to be done. After coming back to the shop 3 hours later to pick it up, my car was not at the shop. Turns out they took the car to another shop in town who had the correct machines to get the job done. It would have been nice to know that ahead of time instead of seeing my car driven in to the shop from a different shop. Fast forward to now, my AC went out again several weeks ago and I'll need to take it in once more to inspect what is happening. While this service was cheaper then competitors I feel it may have been worth it in the long run to take it somewhere else because I'll end up paying more to get it done again anyway at this point.