Was told that Dr. Long only see PPO patients at the Valencia location and HMO patients at the San Fernando location. Such a segregation of patients and an inconvenience since I live in Santa Clarita. So upsetting. read more

Worst doctor I seen in my life, doesn't give a shit about her patients, doesn't even remember you!! I had the worst experience with her she's the worst I only gain stress from her. This office will be loosing patients because of her. Please don't waist your time and energy with her not worthed. read more

Negative stars. Worst doctor. She or her staff read but never responded to my questions through the Providence app. Never returned my calls.

Women looking for an OBGYN- do not see her. While your first visit you will note she is very personable and you'll instantly like her, you'll learn soon enough that you're nothing but a number and she will never ever have time or make time to answer your questions or concerns or better yet give you your lab results or test results back! She is very neglectful. Please look elsewhere ro avoid yourself some heartache! Update** I'm so thankful I went elsewhere for an OB. The moment I showed my test results to my new Dr he was concerned. I'm a 32 year old that's already in menopause and now having to seek aggressive fertility treatments. I wasted two years of my time with Dr. Long and instead of being told "Don't worry it'll happen" my new Dr actually listened and took new tests that validated something was wrong all along! Dr. Long needs to stop accepting patients if she doesn't have the time of day to actually take care of the ones she has properly. You'll notice in every visit she'll be flustered and mention how tired she is and how she's been non stop- like that's my problem. I'd advise every woman to seek a different medical professional. read more

I had the worst gyno experience prior to seeing Dr.Long. I am so so glad that I've found her. She was super accommodating, and made me feel ever so comfortable. Women deserve a gyno like her. read more

Dr long is wonderful, but her front office is a disaster. The women at the front desk literally make you feel crazy and they are straight up rude. But I had dr navi before this and his office staff was wonderful but dr navi was a dud. Just remember it's about the doctor and her care not about her staff sadly you can't have it all! read more

Dr Long delivered my second Child she was so caring and always had time to answer any of my questions. In January I had a fetal demise and she was there for me very supportive answered all my questions and helped me out when my nearest hospital didn't. She is great I just found out I'm pregnant again today and can't wait to see Dr Long again. read more

Dr. Long is awesome. Yes, there are long wait times before appointments. However, what you get is a funny, friendly, knowledgeable, passionate OB who sees you as YOU, not just another patient. She was a fantastic asset through my second pregnancy and I genuinely enjoy seeing her at my yearly appointment. She addressed several of my gynecological concerns with a much higher bedside manner and expertise than the other well known gyno of Santa Clarita (who quite frankly I think is a butthead.). She may not be for everyone, but she was amazing for me! read more

Reading these reviews, they ALL reflect my experience. I was looking for a local OB after moving from LA and was referred to Dr. Long. My first appointment was canceled that morning (after waiting 2 months) and rescheduled in another 2 months. I let it go and waited. when I met her- I experienced what all the 5 star reviews did. she was amazing on a personal level, took my time with me, comforted me, explained everything, was compassionate, decided an action plan for me. I was so relieved to find a wonderful OB! She recommended we try an IUD but had to prescribe as prescription only and order from the pharmacy for "medical" issues because the medical center is Catholic and does not believe in Birth Control! So I agreed to wait 4-6 weeks to hear from CVS and follow this unusual procedure which she clearly was not pleased about either. Super lame. I hung in. 2 months went by so I called the office to ask why I had never heard from CVS. They said a letter had come in 6 weeks PRIOR with a denial from my insurance and no further explanation but could not explain why the Dr. never got the notice or called me to discuss the denial. I spent all day on my phone with CVS, my insurance, and my future insurance, to find out I AM covered- as a medical procedure but not as a prescription -which Providence only does because of their RELIGIOUS beliefs. Makes no sense. So i call back and speak to the medical assistant who assures me the Dr will call me back. I say I may need a list of referrals for a Doctor who does not work for a clinic that is ANTI- women's choice. How do you have an OB whose office does not believe in Birth control? This was Tuesday. Dr did not return my call. I tell the mA I have some other medical concerns I need to discuss with her, She assures me she will call me before day is over. Nope. The MA calls me back to tell me she will call me the next day, NOPE. I call back Friday- furious now. Leave more messages for the Dr to call me back. Still have some medical concerns going on to discuss. They tell me to come see a Nurse practitioner, so I do on Saturday. $70 co-pay for a urinalysis. Neg UTI- but still unexplained symptoms and high white blood cell count. They order an Ultrasound. I ask to leave a message for the DR to call me, She is not in that day. A week later- now Wednesday- I get my ultrasound. that evening I get a message from the radiologist that YES- I have diastasis Recti but no hernia. that's good. I leave a message for the DR to call me to discuss these results and what to do next. she is NOT IN. It has been a FULL 9 days. I get the MA again for a 15 minute talk where she apologizes and smoothes things over and convinces me to stay and wait for my new insurance in January to get the IUD and not change doctors. She makes an appointment with me for the next day to finally talk to Dr Long, since she WILL NOT CALL ME BACK and I now have really medical concerns to follow up and discuss. I said I will have to bring my kids. This will my 3rd visit in a week and still no call or visit with the DR! I work too! ALL because she can't make time for a 5 minute phone call! MA promises to help with my two young kids. I bring them at 5:00- having to get them happy meals for dinner. I wait an hour and a half!! with a 4 & 1 yr old! No one is there. She is with 1 patient and walks by me twice and smiles and says NOTHING. I keep asking the MA how much longer it will be and she says she is almost done, every time, for 90 minutes!! Not even a quick hello or appology. She couldn't spare 5 minutes?? When I had an appointment?! Juut to talk?! because she couldn't bother to call me back?! I have never ever not had a Dr. return my call regarding medical results, diagnosis or a denied medication they prescribed! Appalled. My Father is a Dr. My kids had a total melt down and I loudly proclaimed we were leaving as they begged me to leave already- hyped on the lollipops they gave them. Behind with work and furious now, i leave and took my time getting to my car with screaming children, NO ONE followed me out, No one called. No one did or said SHIT- worst experience ever, I will never return to anyone at that facility and now nee dot find another new Doctor and waste more time, tests and money. HORRIBLE. This is obviously a pattern so despite all the warm and fuzzy she makes you feel, as a talent agent myself, I know that no matter HOW marketable and talented an actor is- I can't work with them if they don't show up! perhaps she was scared to return my call when she knew they dropped the ball for 6 weeks, Maybe she is overwhelmed. Either way- this is negligence. You have been warned. read more

I normally do not write reviews but in my case I felt the need to share my story for all women who are looking for an amazing obgyn. Dr. Rachel Long is excellent and exceeded all my expectations! I met with her for the first time after seeing a different obgyn in the area who lacked compassion and was quick to dismiss me during my first pregnancy. Dr. Long was opposite of him and really glad to have found a female obgyn who is compassionate and walked me through my pregnancy/recent miscarriage. I explained to her the rollercoaster I went through after being told by my other obgyn that I miscarried 2 weeks ago and then went to ER last night because I was bleeding and was told I was still pregnant and everything was ok/good. The ER doctor spoke with my male obgyn and he said for me to come back in 2 weeks. She apologized that I had to go through such an awful experience and gave me a hug. I feel at peace now that I know I've found Dr. Long who will be the one who will help me with my next pregnancy. The office staff and nurses where awesome and saw me on time. If you are looking for a caring, compassionate and down to earth obgyn, definitely see Dr. Long. read more

I cannot say enough about Dr. Long!! Shes easy to talk to and listens when you have concerns. I had her during my last pregnancy, a vbac, and it was the best experience! She even made it a point to try and be there to deliver my son. Not many doctors will do that anymore. I had PPD afterwards and she took the time to help. Shes amazing! read more

i can not give her even 1 star i am her patient and i am pregnant i used to go in sylmar office during 7 month she checked me just once and she never tell us the lab result after 5 month she told me(( i am going to vacation and i will come back 25 days but she lied to me and she just left me 7 mont pregnant and she goes to santa clarita open new office and she don't care about her patients i call her office but she told me i don't accept you i just accept ppo insurance and go find another docter i was her patient but sheeeeeeeeee denied me in 7 month pregnancy i change my doctor and i can NOT tell about her anything good she fackin such fibster dr i don't recommend her to anybody she is not professional find other obg/gyn read more

I am sooooo happy I decided to go to Dr.Long ! Although I had complications towards the end of my pregnancy she made it so smooth for me . It was always about me and my baby and what WE wanted to do . Sometimes I wish I was pregnant just so I could see her lol she's so down to earth and a great doctor ! I regret not taking pics with her after she delivered my daughter :/ read more

Dr . Long has changed my life for the better. This is my second pregnancy, I lost my first baby at 18 weeks along. I was certain that the next time I got pregnant I would be a nervous wreck but with the help of Dr. Long I'm not. I can not stress enough how amazing she is! I have seen her weekly during this pregnancy and every time I see her she greats me with a huge hug and makes me feel so comfortable. She is extremely knowledgeable in her field and she pours love into her work. You won't find a better doctor then this and I wish there was more Dr. Longs out their. I assure you I am not one of Dr. Long's personal friends although after seeing her every week she has made me feel like not only a patient but a friend. I'm just a woman who Miscarried late in my first pregnancy. The Dr. I had at the time completely failed me and didn't show up to the hospital until 10pm when I called him at 9am. I was determined to find a Doctor I trusted before I tried to conceive again. I interviewed five different doctors and although I liked some, there was always a disappointment wether it be the staff was horrible or the Dr. couldn't remember my name. Finding Dr. Long was a complete accident because she stared working in my general practitioner's office. It has been the best accident that has ever happened to me. She's amazing, the office staff is great and I love this journey that I am on with Dr. Long by my side! read more

this doctor is incredible! She supports what type of birth you want and is very up to date on evidence based practice. Works great with doulas and midwives. LOVE everything about this doctor read more

Dr. Long is a Fantastic OB!! She took her time with me and made me feel comfortable in her hands. I had a wonderful experience and would recommend her to anyone!! She is very friendly and has a great personality! read more

Dr. Long gave me my life back literally . I had a very traumatic birth with my first child and struggled a lot that first year with my baby . When I got pregnant with my second child I had to do something different . I met Dr long and immediately we clicked . I was stressed out on expectations of me being a mother , scared as hell I would have another C-section , and just overall overwhelmed . At every appt she made me feel comfortable , talked to me like a human , and always on her game . I ended up having some complications with my attempted VBAC and ended up with a c-section but she did everything she could to put my mind at ease . She helped fix me up and clear up a lot of scar tissue from my previously botched c-section by another doctor . My healing after was sooooo easy and this time around I felt like by her comforting me through my pregnancy. She helped me be a better mom . 10/10 recommend 10000% read more

Dr. Long is a wonderful OB!! She is Caring, supportive, takes her time, and really listens.

Dr. Long is a very personable, down to earth doctor and she makes time and truly cares about her patients. She is a great OB!

I saw her twice, but wouldn't recommend her to anyone. She didn't care about me as a patient, she made me wait for two months with some results/answers. She is unprofessional. Please, anyone who reads this, find another OBG/GYN read more

She never showed up for my appointment. I waited 1 hour and 15 minutes. I had to go back to work so I never saw the doctor. Strangest experience. Very bad I won't be going back. read more

My wife had a appointment back in June someone from the office called and said that Dr long is not available so they will call my wife to reschedule the appointment but no one call back after few days latter I call the office for the next appointment for today @ 3:00 pm, I took my wife 30 min prior to the schedule time we waited for an hour and the font desk people have absolute no courtesy to tell us how long we have to wait .This place is not good for any patient because the staff is not pleasant and they have lack of knowledge in people skill, they are just sitting there on their asses to make their wages and wasting patients time may be they do not have any value to themselves . DO NOT TO GO THIS PLACE. read more

Dr. Long is fantastic! I don't understand why she has a 5 star rating that is "not recommended" while she has 2 lower ratings that are obviously crazy. She has always taken her time with me, she is a great listener, she makes me feel like we are a team working together on my issues. I cannot recommend her more highly. She has worked at several locations over the past few years, but she seems to be happy and hopefully staying with the Providence office on Newhall Ranch. She is the best OB/GYN I have ever seen, and I am so grateful that I was able to find her again. If you want caring OB/GYN care from a sensitive, sweet, and honest doctor - and a woman, which is hard to find in this area! - you should see Dr. Long! read more

She was very thorough with me. Spent about an hour discussing different hormone therapy options that would help my sever pain. Was honest and upfront with all side affects and very compassionate. Best obgyn I've seen. read more

I have been searching for a female OB/Gyn doctor in the Valencia area for over 3 years since I was still driving to Cedars for my current doctor. I am beyond ecstatic that I found Dr. Rachel Long. She is part of the Valencia Center for Women's Health medical group. Not only is she full of personality and very professional, but she takes all the time you need to fully answer all your questions and makes you feel like you are the only patient that day. When I arrivwed that day for my appointment, they notified me that my insurance was showing "inactive". They worked with me in resolving the issue with my insurance company which took over 30 minutes, and allowed me to continue my appointment as opposed to rescheduling. Not only is Dr. Long amazing, but so is her staff. I can not say enough positive things about my experience there. Any women looking for a female OB/Gyn in Valencia/Santa Clarita area needs to see Dr. Long. She is wonderfull! read more

I visited Dr. Long for the first time in December 2016. Two days after the visit, one of her assistants called me with the lab results and the assistant confirmed that medication was called into the pharmacy. However, I had questions about the medication and requested that Dr. Long call me back. I had similar problems in the past and used a different medication so I wanted to talk to Dr. Long to determine why she prescribed a different medication from what I am use to however, Dr. Long did not return my call that day. I called back again and spoke to a rude office manager. The office manager stated she would get a message to Dr. Long to have her call me back but Dr. Long NEVER returned my call. Given that I did not get an opportunity to speak to Dr. Long, I went ahead and picked up the medication that was called into the pharmacy but my condition did not improve with that medication. I now have to pay to see another doctor to resolve my issue. I have never in my life had a doctor not return my call. Typically doctors return calls the same business day or next day. It has been 2 weeks and I have not received a call from Dr. Long and Dr. Long never left a voice mail message on my cell phone. read more