Rack Room Shoes

2.3 (3 reviews)

Shoe Stores

Closed • 10:00 am - 9:00 pm

Updated 3 months ago

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Rack Room Shoes - Shoe Stores Near Me - Columbia, Tennessee

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Sherry C.

101

3 years ago

Very nice lady was so helpful. Very nice selection of shoes Worth the trip. Easy to find location too. read more

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Jason H.

8 years ago

Bought a pair of Nikes air monarchs 2 weeks later the bottom peeled apart on the sole and this store would not exchange them out it's against there policy to return stuff thats be worn that's bs I will never shop here ever again read more

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Michael S.

9 years ago

Dear Rack Room Shoes, This has been a few months back now but it is still bugging me so I'm going to do the only thing I know how and post on here, hoping to keep someone from making the same mistake I did. My wife bought me a pair of boots from this location. after less than a week of owning them the "leather" on the front of the boots began to peel off. Since these are supposed to be moderately presentable boots for work I took them back to the store (with receipt) asking to exchange. The girl at the counter said that they will not accept returns on shoes that have been worn and I had probably damaged them. Besides the fact that I've never had this happen to a pair of shoes before, it's clearly a defect in the shoes. Anyway, I asked to speak to a manager - well, she's the manager in training but is either not willing or not authorized to make this decision. I ask her to reach out to someone who IS authorized and she is unwilling and told me he would also not authorize it and there is nothing she can do for me. Well, she did give me the corporate customer service number, and flat out told me that they will not help me either. She was extremely unpleasant and made sure I knew that "There is nothing I can do for you." Where has customer service gone! I was not trying to get something for free, and I was not being rude or belligerent. Please do yourself a favor and if you want to buy a pair of shoes please DO NOT buy them here! Go next door to Ross or TJ Maxx! I will NOT be returning to Rack Room Shoes read more

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More info about Rack Room Shoes

821 S James Campbell Blvd Ste D
Ste D
Columbia, TN 38401
Directions
(931) 490-9137
Call Now
Visit Website
https://www.rackroomshoes.com

Hours

What time does Rack Room Shoes open?

Rack Room Shoes opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Rack Room Shoes opens at 11:00 AM on Sunday.

What time does Rack Room Shoes close?

Rack Room Shoes closes at 9:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Rack Room Shoes closes at 6:00 PM on Sunday.

Mon-Sat 10:00 AM - 9:00 PMSun 11:00 AM - 6:00 PM

Payment methods

Does Rack Room Shoes take credit cards?

Yes, Rack Room Shoes takes credit cards.

Outdoor Amenities

Does Rack Room Shoes have parking?

Yes, Rack Room Shoes has parking options.

From the Business

Specialties

Rack Room Shoes has been the trusted footwear retailer of choice for more than 95 years by consistently offering quality shoes for men, women and children at value prices. With a wide variety of nationally recognized brands and an assortment of exclusive brands in athletic, comfort, dress and casual, every member of the family will find the shoes they love at the value they need

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Rack Room Shoes

THE WHOLE EXPERIENCE WAS HORRIBLE TODAY 5/2/26 @5pm. The heavier set girl who looked like she…read morehadn't bathed in two weeks with extremely frumpy attire was extremely rude and not helpful at all she went up to me and my husband multiple times letting us know the store was closing in 30 minutes like we didn't have watches on ourselves she then started proceeding to follow us throughout the whole store, making us feel uncomfortable when we were there to make purchases mind you we spent $300 in your location still I would not recommend the service or this employee. You guys need to get a rain on how you manage your employees or if that's your manager I very much feel sorry for this store because I don't see it working out for long-term. I'm just completely disgusted by how y'all allow your customer service representatives to represent themselves and your store because it says a lot about you and what's your low expectations are.

This is a pretty typical shoe store. They have everything from flip flops to name brand shoes…read more It is a smaller Rack Room but I have never been disappointed in their selection. They have helped me find shoes/sizes I need or helped me look on line if I was being picky. Their customer service is spot on. You are greeted when you walk in. They acknowledge you when they walk past you in the isle. The only con is there prices. I have been able to find the same shoes at other stores for less. BUT they often have a BOGO 50% off which is very helpful. Overall worth the visit in. I do love their boot selection right now

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Belk

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filthy, filthy store. smeared poop on floor in women's restroom, women's clothes jammed on racks,…read moreshoes in piles. women's department looked like messy garage sale.

From the owner: Visit your local Belk! A department store destination for men's and women's clothes, shoes, beauty,…read morefragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options.

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Whatever has happened in the last month, please keep it going! There has been improvement in the…read morecustomer service and selections available in the home goods area. Two of the managers were present and very professional. The store looks like a reopened retail store, a few spots here and there but overall very clean. Looking forward to continuing my patronage there.

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Ehhh shoe show don't have a good selection of shoes and on top of it they're expensive. It's bad…read morewhen Walmart has a better shoe selection than a place that just sells shoes.

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

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S and J House

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Support Local! This is an adorable boutique women's clothing and gifts store. The owner Jenn is…read morevery sweet and has a great eye for style. I've been several times and there's always something new to see. It's a great place to find a gift item like a purse strap, candle, earrings, or koozie...or get something new for yourself! Jenn's store is located just in front of the factory at Columbia on Hill Street and James Campbell Blvd.

OMG!! This shop!! I love it and will be back!! I got this super cute denim jacket and fun graphic…read moretee shirt for the Halloween season!!

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The BEST thrift store in Tennessee!! Always a must shop when I'm in Nashville! I especially love…read morethe 50% off sales, but, even at regular price, I always find many, many bargains!!

Found some great denim to DIY. Store was stocked well and staff friendly…read more Definitely will check back again

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The signage with the hours of operation

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Great 3-level antique mall, with an amazing selection of French and other European antiques…read morescattered about, primarily on the 3rd level. High quality and many well-curated booths, still at good prices. The European antiques brought in by the owner are high quality and at a much better value than what you will find as you move closer to Nashville. Highly recommended! Great antiques in Columbia!

This place is almost like you should be charged an entrance fee at the door kind of exciting. Wow!…read moreVintage staged and styled a new. Walking into this place makes you want to redo your whole aesthetic lol. I'm a CA native and let me just say we are doing vintage all wrong. Well most places anyway. No dusty old smell but instead a super elevated vibe. Not so staged that you don't want to touch anything. Lots of options including new items from local boutique type artist. I could have spent hours in there and in fact maybe spent an hour. All the latest and all the old a new. Brass, wood, collectibles like an Elvis section and more. It's a must stop in this stunning town. I'll be back and sending all my friends and family.

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