These guys suck! They have bullshit workers who don't show up to initial appointment and when I…read morecalled for a new time to have them out just simply for a quote I had another no show. They are full of excuses. Talked to owner and he didn't seem to care. Good luck with your "business" LOL!

We haven't moved forward with our projects yet, but Tom is ultra-professional. They are very…read moreresponsive when you send contact info via their website and timely as well. Would not hesitate to use them when we move forward with our projects.

I used Top Shades for a shade structure at our facility in Albuquerque. Their pricing was very…read morereasonable, and the quality and timeliness was outstanding. The project had to be done after hours for staff safety and the crew was very accommodating and the project was finished ahead of schedule. I would highly recommend Top Shades!

From the owner: Custom Awnings and Custom Shade Sails - here to help you with your awning and shade needs. We offer…read morefree estimates, planning and complete installation. Be at peace of mind to know you're in good hands with Top Shades services.

Hands down worst vendor experience I've ever had. I gave them the job in January with an early May…read moreabsolute deadline my client needed met. I had to continuously call and beg to get information/updates. Promises were made and broken many times and ultimately they only got half the sign up for the big client event and only vinyl on the monument in place of the dimensional lettering. They had never even finished making the sign. I had to call the owner, who promised to help me. He said the sign would then be down that week. Flash forward to several weeks and many messages later and the thing is FINALLY done. The company is now acting like it is no big deal and "just part of the business we're in". Fully unacceptable in any business. They don't care about getting the job done. They will charge you either way, not apologize and not take any responsibility.

This place gives zero craps about your money. I used them…read moreseveral years ago for a neon sign. It was expensive, but a nicely designed sign, and they did a great job installing it. Fast forward a few years and some of the bulbs burned out. They said they would "take care of it". A couple of weeks later some workers showed up (with no notice) and removed some of the bulbs. While I didn't think it would be free, I also would have expected an estimate before they started work on things. I certainly wasn't expecting an invoice for $1350! I will say they did at least let me pay it off over a few months because I definitely didn't have $1350, and would not have authorized the work if I had been given an estimate. Fast forward to last month. I was moving offices and asked for an estimate to move the sign. This is an indoor sign hanging from hooks on the ceiling. I was told it was "full day" of work and therefore $1,500. So, I had my movers do it instead. It added 15 minutes to their job. Not very complicated. Obviously the movers couldn't hang it, so I again contacted Zeon. I was told hanging the sign from the ceiling would be $165 per hour, two hour minimum. Obviously that was a lot, but I figured they would be least likely to drop it, etc. so I bit the bullet and signed up for it. Not surprisingly, it took them 40 minutes, tops. And, I'm only 10 minutes from their shop, so even with travel time that would be an hour. But, I had agreed to the two hour minimum, so figured oh well, just more money to Zeon. Then I get the bill - and it's for $100 OVER the two hour minimum. Oh hell no! I already donated an hour to them, and they are now expecting me to pay more. So tired of being overcharged by them. They did amend the invoice (after I complained) but it makes me wonder how often they are over-billing people. My guess is all the damn time because it's happened to me twice now (and would have been three times if I had hired them to move the sign). I never leave bad reviews, but this place is too much. They obviously must be the only show in town because they just charge whatever they want and have extremely poor communication skills. Not a good combination.

Zero stars. Although I have purchased numerous shades here…read morein past years, the new owner refused to refund my deposit when unable to fabricate to my specifications after repeated selections. I got lies and run-around for days about how the only person who "could" credit my card would not be in until next week (although they WERE in the very day CWC received my instruction to refund my deposit, and ANYONE can run a credit just like a charge), along with continuing harassment to go through a FOURTH sales pitch to try to find another product. DON'T GIVE THIS MAN YOUR MONEY. He will keep it despite not being able to deliver your product.

Exceptional everything. Our Rep, Ed Puhlman, was fantastic. He recommended exactly what we needed,…read moremeasured perfectly, and matched colors perfectly. The installers, Brian, Matthew and Larry are excellent and extremely efficient. This last install was 11-windows; half were diamond plaster. They got the job done in less than 2-hours. They cleaned up after - so well that we couldn't tell they'd been there (except for our beautiful new shades!) Finally, Yanelli, in the office, is an absolute delight! She's very professional over the phone and makes sure the customer is always in the loop. Highly recommend this company.

What a great company to work with! Angela is so professional and easy to work with. Our blinds are…read morebeautiful and functional. I highly recommend this local business. Thank you!

I can't say enough nice things about Angela & Mike. They made beautiful custom Roman shades and…read morecellular blinds for our home. The product was high quality at a fair price. The custom service was exceptional. They make the process easy. Highly recommend.