1. Radiant Air Systems

    1. Radiant Air Systems

    0

    Dallas, GA

    Radiant Air Systems

    5.0 (1 review)
    Open Open 24 hours
    Updated a few days ago

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    2 months ago

    They were very knowledgeable and installed and entire unit for us! They were easy to work with.

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    Andrew P.

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    Have been a client for years at two different properties. Call them for all electrical needs. Have…read morehad same service tech, Wayne, for 10 years. That says a lot about TE Certified.

    I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

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    When I arrived home from work on Tuesday 5-26-26 I noticed the temperature was quite warm and the…read moreAC was not cooling. I called Kirkland around 7PM and spoke with their Tech Matthew who offered to come right over. I declined because it was raining heavily and I could wait until the next morning for a repair. Matthew stated on the phone it was probably the capacitor and he would be over at 8AM the next day. He arrived on time and replaced the damaged capacitor bringing the AC back to working. Matthew was punctual, knowledgeable and friendly and the pricing for the repair I felt was very reasonable. I have dealt with 2 other HVAC companies in the past and because of their performances, I did not call them again. I wish I could give Kirkland 6 stars instead of the max 5 allowed. There are indeed other Heating and Air Companies in the Dallas area; but there is only one Kirkland.

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    Radiant Air Systems - hvac - Updated September 2026

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