Never again! I feel that the fee that I was charged was exorbitant for just cleaning my dryer duct,…read morethe tech caught me in an off moment and I was in a rush to leave for an appointment or I wouldn't have ever paid that amount for a job that I never even received an itemized statement for! When I called I was told that I would receive it in the form of an email, never received it! My service was done on 1/28/26! If this is how they conduct business, I wouldn't patronize them and won't ever again! Fool me once, shame on me!

Steve is excellent. I trust him and he doesn't rip you off. He tells it like it is. Great guy too.read more

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

My a.c. went out late on Sat. CoolPro called me back on Sunday a.m. around 8:30. Appointment was…read morescheduled for a window of 8-10. At 8:01 there is a knock at my door and by 8:20 we were saying good by with my a.c. blowing nicely. A capacitor blew and the two guys worked in tandem and I was so happy. These people are so nice and are 'get er done' folks.

The technician who has come out to my home on two occasions has been great! I would use him again…read moreand recommend him if he wasn't affiliated with this company. I am changing my review of this company because I found the owner to be dishonest. The technician had given me a quote for repairing my heating and the owner called and told me it was the same price that I had been quoted. However, the owner changed the price. When I agreed, I told him that I would agree if it was the same price that I had been quoted. He lied and said that it was the same price. It wasn't! When they came to do the work the price had been changed, and he wrote on the work order that I had agreed to the price. He is wily and dishonest! After that day, the owner just showed up at my house without an appointment. The owner is not trustworthy, and I do not recommend this business! The Owner was dishonest again when he replied to my comments. The situation happened exactly as I reported above!

I had a problem with my Bryant furnace. Being a DIYer, I did a ton of diagnostics ahead of time and…read moresent an email to them explaining the problem, the error code, and the things I did. Tykee from Innovative Mechanical came by and had already read my letter! Within 45minutes, he evaluated and addressed the problem. 30min later Cassandra called to check on my satisfaction - which was very high. Then Chad sent me an email with his additional thoughts on what to look for in the future. Perfect!

Excellent service from Tykee as always. He answered all of my questions and thoroughly cover every…read moreaspect of seasonal HVAC maintenance.

I called Reliable earlier this week to set up an appointment because I have been having an issue…read morewith my bathroom drains for weeks. I found Reliable online and they had a call out fee of $89, which I know is basically my personal penalty for not knowing anything about plumbing. I set up an appointment for Saturday afternoon, knowing that I would be home. I received a courtesy call from Joe when he was on his way over. Joe was professional, friendly and knowledgeable, and helped me understand the problem. He was in and out of my home in less than 15 minutes, and I kind of learned how to address these types of issues in the future so I am very grateful. Thank you to Joe for making my problems go away quickly. Now I can address them since I was able to learn why my drain was bad, and not keep tossing drain cleaner down and wasting money. I'm noting Reliable for any needs moving forward!

This is a modified review; initially I was unhappy with customer service regarding delayed…read moreappointment as well as their policy advanced billing for service with no reminder notice of when service was due... Breana did call me after some back and forth. She consulted with management was able to resolve my account issues and services due to me, despite my delay in scheduling. I will stay with them and hopefully continue to have good relationship now that I am aware of the importance of self scheduling and self tracking of service visits as the customer's responsibility.

Had Preston from McKeon's at our home today to inspect and service our 3 units for Spring…read moreoperations. He did a very thorough job and gave me a full report at the end of his inspection on all 3 units. I have had service agreements on my HVAC systems since 2005 with various companies. Some were good and some were not so good. My first impressions of McKeon's based upon conversations I've had with Shannon in their office and with Preston during his visit are all very positive. I contracted with them based upon customer reviews I read online and so far those reviews have been spot on. Thank you, McKeon's. I am looking forward to a long, honest relationship with you.

We returned from vacation to our upstairs A/C not working. Called D. McKeon and they were here the…read morenext morning at 8 am. The company called 30 minutes prior to confirm that Preston would be here on time and he was. He was in and out in about 30 minutes and fixed our A/C. Luckily it wasn't anything major but he had us up and running in no time. Preston was very thorough and explained everything. Service cost was VERY reasonable. While I hope we don't have to use them anytime soon, D. McKeon is our new A/C repair company.

We started having cooling issues in our newly purchased home, so we gave EZ H&C a call late one…read moreafternoon, and they were at our place at 9:00 am the next day. Erickson and Anthony could not have friendlier as they worked their way through the system, diagnosing the problem...and explaining things each step along the way. They quickly identified the issue as a faulty thermostat, swapped it out and cleaned the outside unit, and were on their way...all at a very fair price. If you're having HVAC troubles, call them. We wish we could give them 6 stars. Thanks guys!

From the owner: 24 hr business, best prices, and are always looking to serve your family. What could be more…read moreimportant than a comfortable living for our families? Call today!!

Our hot water heater died in the evening and we found Dayco through Yelp. I filled out their form…read moreand got an email asking when I would like a free estimate - (ASAP!). It was a 20 year-old water heater and the tank had worn out - so when Tyler came the next day around noon, there wasn't much to diagnose. He explained all our options and gave us a good price for a very good replacement. We said 'go!' and we had a new heater in about four hours. He also explained a few mistakes the previous installer had made with some of the plumbing (the reserve tank was on the wrong side of the valve and the plastic tubes were too close to the exhaust valve, which could have melted them). Anyway, Tyler was awesome - very professional, very proficient, very personable, and able to explain everything to someone who's definitely not a plumber. Can't recommend Dayco (and Tyler!) highly enough. Will definitely be calling again if we need anything else in the future.

All I asked for was what is the cost for a yearly maintenance visit. I didn't receive a price.read more