WOW! Gorgeous arrangement! I have already recommended this florist and would use again.read more

I called Flower Bowl today to inquire about a floral style that has become popular online, often…read morereferred to as "farm girl flowers." I understand that not every florist may be familiar with that term, and I would have been perfectly happy to explain what I meant. What disappointed me was the customer service I received. Instead of professionally asking for clarification, the employee seemed to mock my question and made me feel uncomfortable for simply asking about a flower style. She kept asking if I went on their website to check out their flowers. When I told her I did and didn't see the style I wanted. She automatically turned me away saying "okay, I don't know what you're talking about, this is flower bowl not farm girl flowers!." I can sense frustration, and attitude. Which led me ending our conversation. The conversation felt dismissive and unprofessional from the start. The interaction ended with her saying, "Okay, you weirdo, my dear," while laughing before hanging up. Whether it was intended as a joke or not, I found it inappropriate and unprofessional to speak to a potential customer that way. As someone who was genuinely interested in placing an order, I expected a polite explanation or follow-up questions about the style I was looking for. Instead, I was left feeling embarrassed and unwelcome. Customer service should make customers feel comfortable asking questions, not mocked for them. Unfortunately, because of this experience, I will be taking my business elsewhere.

We're so grateful we chose Montse for our wedding florals! She helped us figure out a vision that…read morefelt exactly right for us which was timeless, romantic, classic, and very natural. The flowers were beautiful, and many of our guests commented on them! She also added a few last-minute arrangements when we realized we needed them, and she made the whole process seamless. Her communication and flexibility were really appreciated. Montse is warm, easy to talk to, and it shows how much she cares about what she does and who she's doing it for. We're really thankful for everything she did and would happily recommend her!

I was looking for a flower delivery for my mother for Mother's Day and had a difficult time finding…read morea local company with an online presence - enter in Bloomsbay. A quick call later and I'd set up a delivery for the Saturday before - I emailed over the details, name, address, card message, and we were all set. The delivery was spot on and the arrangement was gorgeous with quite a few different flowers. My mother loved it. All in all, I would absolutely use Bloomsbay again!

Randy is the best, local small business owner please…read morecontact directly if possible don't use massive online company that takes a cut. Also you get to select what you want not a picture online. Drop into the spot and pick out of the fridge. We call in to see what is fresh and beautiful, then they out something together. Always turns out fantastic and great price

I found Countrywood Florist on Yelp. I needed to order an arrangement for a friend who lived far…read morefrom me. I called the flower shop directly and Dena answered the phone. She was super friendly, knowledgeable, responsive and asked many questions to make sure she understood exactly what I wanted the floral arrangement to be. Service was top notch! The floral arrangement was delivered quickly too! She kept me updated through texting which was super easy. She even sent a picture and a video of the arrangement that was sent! The flowers were fresh and gorgeous! Thank you!

They were able to save the day when I wasn't able to find what I needed elsewhere. I definitely…read morerecommend them. Thanks for bailing me out Fringe Flower Company!

So disappointed with this shop…read more I bought a dozen red and white roses for a special woman and spent nearly $100 for this bouquet and they never opened, they never even had a HINT of a rose smell and I will never waste my money with this overpriced excuse-of-a-flower company. There's more: They even lost my credit card info from the phone order, I was in a hurry and the lady runs out the door to re-input my info, couldn't take the card I had so I had to offer another credit card. AWFUL!

incredible arrangement. just beautiful, sent it to a friend as a thank you gift and they said it…read morewas beyond. thank you!

Naho was a pleasure to work with and she did such a beautiful job on my standing spray. It turned…read moreout perfect and I'm so glad I went with her.

JJ were incredibly responsive and the arrangement was stunning. Exceptional service. Would…read moredefinitely use them again... and again! Thank you!

My new go to after a great experience. She was amazing to work with. I completed the form and sure…read moreenough she reached out promptly the next business day. We quickly discussed what I was looking for. She provided her process and then quickly turn around a wonderful arrangement that was meant to congratulate a retiring teacher/mentor. She kept me informed and when the delivery was completed. Good value for what I needed as I did not see that with other florists I've used in the past.

Worked with me on very short notice to hand-produce a lovely pocket square boutonniere just in time…read morefor a holiday party. Was well worth the price.

My sister is a flower snob. She just is. It's a thing…read more So when I had flown in to see her new home and visit, I could not show up empty handed. Yelp to the rescue on finding a place and I popped into Walnut Creek Flowers shortly after landing. Amy (owner) was quick to address putting together a loose arrangement on my under $100 budget of exceptional quality and unique flowers (no carnations or any of that baby's breath webbing for my sister will do). My sister was pleasantly pleased when I showed up at her front door with a brilliantly colorful and exotic arrangement worthy of her high flower standards. Thanks Amy. Would happily reach out to Walnut Creek Florist again if/when needed.

Beautiful birthday flowers ... delivered a day late. When my relatives asked if I liked the…read moreflowers, I had to reply, "What flowers?" Delivery had been promised so it meant a hassle for relatives living 1,800 miles away. Jory's is closed on Mondays. Maybe that was the hang-up, but delivery had been promised. When they finally arrived, I was greeted with a "Sorry." The flowers were beautiful and so was the amber tone mosaic vase. (I am still enjoying the vase now filled with some dried fall flowers.) But here is where things get a bit strange. When I was rinsing out the vase, I noticed two stickers on the bottom. One said Mervyn's $39.99 and the other said Goodwill $8.99. Mervyn's closed many years ago so today's retail value of the vase would be much more. Who knows how it ended up at Goodwill and then made its way to Jory's. I don't have an issue with recycling from thrift stores. I do it myself. What was very odd to me was Jory's did not take a minute or two to remove the stickers. Very tacky. This would have been a five-star review if the flowers had arrived on time and in a vase that did not show its thrift store origins.

This is the florist to call if you're in Clayton or even greater Concord! Angie helped me even…read morethough my order was same day & last minute. I appreciate the focus on quality & customer service. My wife was very happy w the arrangement.

This floral shop is beauty advanced from wonderful assistance to the beauty of floral choices.read more

Flowers delivered were beautiful! They were on time and delivered with care ! Florali never…read moredisappoints!

Received a flower bouquet as a delivery from my boyfriend, and flowers are already wilting? I…read morecalled the store and they are connecting me with a florist to answer my questions. Kind of upset because he paid so much money for a bouquets and in one week are already dying. Keep in mind I know how to take care of flowers (tips from florists) by to make them last usually 4 weeks, I cut the stems, feed them, change the water every other day. Not sure why these flowers are wilting so quickly. Will update if my issue gets resolved. Update: nothing resolved told me that flowers from here are Guaranteed 5 days life span after that undetermined. $80 for a bouquets is Ridiculous better off buying flowers that last longer at grocery stores or Costco and creating your own + buying a vase from goodwill. Won't have him purchase here again. Update #2 response to the google review: flowers were purchased on the 6th delivered on the 7th I called on the 16th it was not two weeks; I have the receipt. Whoever was on the phone did not say I could pick up another bouquet she said the grace period was only 5 days, and there is nothing they can do. Please inform customers correctly of your policy to prevent miscommunication, my issue could have been resolved earlier!

I ordered some flowers for a party via 1-800 flowers. I just received the flowers from this…read morebusiness (the local florist in the 1-800 flowers network) and they look absolutely nothing like the picture on the 1-800 flowers website. Instead of giving me beautiful flowers they sent over cheap, crappy flowers. The colors don't even match the colors in the bouquet I had originally ordered from 1-800 flowers. If you can avoid ordering from this place please do so. I've registered a complaint with 1-800 flowers and I hope to never receive flowers from this place again. I've attached some photos so you can see what I ordered versus what I got.