I started my journey with Dr. Aimee 10 years ago, when I first went to see her about freezing my…read moreeggs. At the time, I wasn't ready to start a family, but I wanted to keep my options open. I didn't have a lot of eggs, so I had to undergo several retrievals. As I got older, the quality of my eggs also declined. At my last retrieval, when I was 40, Dr. Aimee recommended trying PRP. She was very honest with me that it was a newer procedure, but that the results were promising. I ended up retrieving just two eggs. We created embryos, and incredibly, we ended up with one healthy baby boy and one healthy baby girl. Our son--the little boy my husband had always hoped for--came from one of those eggs I retrieved at age 40. With Dr. Aimee's help, I became pregnant through IVF, and we welcomed our beautiful son, who is now 2 1/2 years old. When we decided we wanted a second child, my previous delivery had been difficult, so we made the decision to use a surrogate. Once again, Dr. Aimee was there for us every step of the way. She connected me with multiple agencies, and I didn't have to wait long before finding an amazing surrogate who had been screened by Dr. Aimee. She was local, which meant I was able to be part of the pregnancy and birth journey in a way that was incredibly special to me. I also had a difficult time finding an in-network doctor we felt comfortable with, and Dr. Aimee personally recommended someone and helped make the connection. She went above and beyond--not just as our fertility doctor, but as someone who genuinely cared about helping us complete our family. Our healthy baby girl was just born, and she is absolutely perfect. I am so incredibly grateful to Dr. Aimee and her amazing team for everything they have done for our family over the past 10 years. They have been there for us through every stage of this journey, and I truly don't know what our family would look like without them. My husband jokes that if Dr. Aimee told me to jump off a bridge, I probably would. And honestly, he's right. That's how much I trust her. She is kind, compassionate, brilliant, honest, and direct. She always has her patients' best interests at heart and works tirelessly to help them achieve their dreams of building a family. I will be forever grateful to Dr. Aimee for helping us bring our two beautiful children into the world. She didn't just help us have babies--she helped us complete our family. I cannot recommend her and her team highly enough.

Dr. Aimee first helped us 7 years ago after my husband and I were struggling for 4 years. We did…read moreone egg retrieval and got two embryos. We got my first son from that round. After many years, my husband and I decided to try again. This time, we went through his insurance. We had such a horrible experience with the other clinic, we moved our leftover embryos back with Dr. Aimee. She gladly accepted to help us with our second. I cannot praise Dr. Aimee enough! She is a literal angel on earth. The reason we went to Dr. Aimee for our first son was because we didn't want to be treated like another number on a conveyor belt and she did not disappoint. Dr. Aimee goes above and beyond what anyone could ever expect as a patient. She has amazing bedside manners, she's hilarious and she answers any and all questions very thoroughly - I always wonder how she sleeps. If results didn't go our way, she showed us so much compassion. We never felt like another number/statistic and that's more than you can ever ask for while going through the stress of IVF. She might not take insurance, but you definitely get what you pay for. I've been with her for 2 retrievals, 6 years apart resulting in my 2 beautiful babies. We cannot thank Dr. Aimee enough! I've seen her practice expand and it's exciting to see how many more people she's able to help. Her team is AMAZING, warm and comforting. They communicate and troubleshoot issues efficiently and effectively. I never had any surprises with procedures or billing. We would recommend her a million times over because she is such a gem in Healthcare and an amazing human being. Thank you Dr. Aimee for helping us expand our family two times!! Saying we are greatful for Dr. Aimee is an understatement. We get to cherish our beautiful babies because of you. We love you!

I was referred to Dr. Fox earlier this year by my pelvic floor therapist. I initially started…read moreseeing her for my bladder, but as a bonus, learned she specializes in fertility and so she also has been helping me through my recent PCOS diagnosis. Dr. Fox is caring and kind and wants her patients to succeed. She is easy to talk to about seemingly difficult medical subjects, and will spend time to understand and get the care you need. I thought I was just getting acupuncture when I signed up, but what a pleasant surprise that she also has helped me manage a supplement routine to balance my hormones, as well as sold me equipment and videos for doing TENS and LED treatments at home. I know that when I eventually try to conceive, I will have Dr. Fox to thank for her detail-oriented treatment and listening to my every need. I have already had tremendous results since seeing her and now look forward to my appointments.

Susan Fox saw what others missed: I came to Susan Fox at the beginning of my journey to learn more…read moreabout my menopausal health. I knew that things didn't feel right in my body, and I had also recently broken my foot. I was stomping on a box and my foot just snapped. It should not have broken that easily, something was wrong. Susan listened to my symptoms, educated me on a lot, and suggested some amazing supplements. She was particularly alarmed about the break and suggested that I get a bone density scan. She was THE ONLY person who was concerned and wanted me to push further. My podiatrist and my primary brushed it off, and I had to fight to get the scan. Well, it turns out that I have osteoporosis! Thank you, Susan! This is a perfect example of how typical Western medicine can fall short, but a skilled and attentive alternative practitioner can make all the difference. Susan is incredibly gifted, kind, brilliantly smart, and truly a lifesaver. Thank you again, Susan!

Our experience with Spring Fertility was disappointing from start to finish. We came in hopeful,…read morebut quickly realized this clinic was not the right fit for us as a same-sex couple. We've spoken with multiple people who have used their services, and the feedback is truly mixed--some had good experiences, others barely satisfactory and some were REALLY BAD. Unfortunately, ours fell on the negative end. If you are a heterosexual couple, you may have a smoother experience. However, as a same-sex couple, we did not feel welcomed or supported. We've since connected with five other LGBTQ couples who shared very similar concerns, which says a lot about a pattern rather than a one-off experience. Our doctor, Dr. Nam Tran, came across as arrogant and condescending which has the same tones in some of the other reviews on this platform. At multiple points, we felt like we were wasting his time rather than being valued patients during what is already a very emotional and vulnerable process. He was late and then proceeded to say he has another appointment and we didn't get the full time. We constantly had to call the clinic because they don't call back after leaving a message from the previous week. We always were on time for our appointments and were always delayed to be taken in. While the clinic may now have an LGBTQ staff member, that alone does not make the environment inclusive or affirming. Our experience did not reflect meaningful change or genuine understanding. We ultimately decided to leave and seek care elsewhere, which was the best decision for us. For anyone considering this clinic, we strongly recommend doing thorough research. There are lawsuits filed in 2025 in California alleging negligence and embryo loss, with concerns raised about prioritizing profit over patient care. These are serious issues and worth looking into before making such an important decision. We would not recommend this clinic to LGBTQ couples seeking compassionate, respectful fertility care. YOU HAVE BEEN WARNED AND ADVISED of this company! Take your business and $$ elsewhere where you are respected of your time and your self worth. https://www.dailyjournal.com/article/384511-venture-capital-s-role-in-ivf-clinics-under-fire-in-lawsuits

I saw Dr. Zore at Spring Fertility for an egg-freezing consultation and unfortunately did not feel…read morecomfortable moving forward. The consultation felt cold, rushed, and impersonal. I completed the recommended bloodwork and ultrasound, but I was not given clear instructions about whether any of the testing needed to be completed during a specific part of my cycle. My fertility acupuncturist later raised concerns about the timing of some of the bloodwork and suggested that I clarify whether it should be repeated before starting egg-retrieval medication protocol. Because egg freezing is both a major financial investment and an important medical decision, I wanted to feel confident that my results had been properly interpreted before beginning medication. When I contacted the clinic to discuss repeating the testing, I was told that I would need to pay for another full consultation. The lack of communication and unwillingness to address my concerns without an additional consultation fee ultimately made me decide to seek care elsewhere. The experience felt very clinical rather than individualized, and I did not feel adequately supported or informed.

My wife and I went through a (30+K) round at Marin Fertility Center (MFC) without results. We met…read morewith both Dr. Uzelac and Dr. Brotherton. From the beginning the vibe was tense in the office, everyone seemed a bit stressed, even the front desk wasn't very friendly. The kind of tension the comes from the top down to employees (we later heard this is in fact the case). We later learned good friends of ours had also paid high dollars for no results and felt the weird vibe we felt. Dr Brotheron was nice, if I was to bet, she'll move on. We did and got pregnant. We found a clinic with a warm vibe that does much deeper genetic tests and had much better reviews. Reviews matter. Most couples have one shot at this, choose wisely.

MFC was the best decision we've ever made! I have a very challenging case of diminished ovarian…read morereserve and endometriosis, so we knew the journey would be difficult. Initially, we also considered Spring Fertility Center in SF due to many recommendations, but after our first visit with Dr. Joy Brotherton, we felt confident that MFC was the right place for us. Dr. Brotherton treated us as individuals, not just another case or a number for their statistics. She took the time to explain everything about IUI and IVF, enabling us to make informed decisions. Because I was running out of time, we decided to pursue IVF. Throughout the process, the entire team was incredibly supportive. Linda at the front desk, the administrative coordinator Maria (who handled all the insurance matters), and the nurses--Isabel, Ginger, Lia, Jennifer (and others)--were all so sweet and caring. I have very difficult veins to work with, and Isabel was always patient and approached it with a great sense of humor. I only interacted with Dr. Uzelac a few times, but he was kind and extremely knowledgeable. Dr. Brotherton was exceptional--she always responded to my emails in less than 24 hours, and she was always open to hear my suggestions on the treatment, it felt like a two way conversation, this rare to find when dealing with doctors. And the clinic answered my calls promptly 95% of the time with immediate and helpful responses. In a long and stressful process like IVF, that level of communication is invaluable. After two egg retrievals, I am now living my miracle--pregnant with my first child. My only suggestion for improvement would be regarding Prya, the first insurance coordinator I interacted with. Unfortunately, she was rude and made me feel like I was a burden. However, after I brought this to the clinic's attention, they reassigned my case to Maria, who was wonderful and handled everything perfectly. Overall, I am so thankful we chose MFC. The entire staff made this journey special and will always hold a special place in our hearts.

The staff were all very friendly and was recommended to go to PFC by a colleague. I would highly…read morerecommend this place to anyone looking for a great care team.

This is my personal experience, but I was very disappointed with this practice. We went to the…read moreGreenbrae location. For context, I am a dark-skinned Asian woman. My interactions with Dr. Agard were positive; my concerns were primarily with the rest of the staff. I was instructed to go to a third-party vendor for blood work, while my husband, who is white, was able to have his blood work done on-site. This immediately made me feel as though we were being treated differently. That feeling was reinforced during a meeting with the marriage counselor. She was rude and unexpectedly asked whether we were prepared to raise a mixed-race child. In 2025, I was shocked that this would even be a topic of discussion in this setting. Combined with the consistently slow response times, we ultimately decided to seek care elsewhere and in the city. When we informed the practice of our decision, the response was simply, "Okay." No one asked for feedback or seemed interested in understanding our concerns. I cannot say with certainty why we had this experience, but as a person of color in a mixed-race marriage, I left feeling not safe, uncomfortable and unwelcome. If you are part of a mixed-race couple or from a minority background, I think it's important to be aware that your experience here may differ from others.

I have previously done an egg freezing cycle, so I came in with prior knowledge. I switched…read moreemployers and now have Progyny, and I wanted another cycle done in SF. I interviewed Spring, Pacific and RMA. RMA seemed the most knowledgeable and had the best lab rankings. My cycle came out amazing with a great yield (25 eggs) and a good maturity rate (17 eggs or 68%) Both were higher than my prior cycle when I was several years younger. I had a good connection with my doctor Martha Noel, who was very knowledgeable and helpful. My retrieval was done by Dr. Scott Morin. My criticisms are honestly small nit picky stuff of minimal value. The real value was the communication, minimal wait times during office visits, and the high egg retrieval yield. I never waited more than a few minutes for a response over the Spruce app from the nurses. Dr. Noel did personally respond to a few of my questions and checked in with me as I neared the end of the cycle. Will be doing my final egg retrieval with RMA in a few months due to the high quality of service. Thank you!

My wife and I worked with Dr. Kort and now have a 5 yr old and a 15 month old. We joined when they…read morefirst opened in SF so we had a great experience. We saw the same doctor, nurse, and front desk people. It was a smaller operation back in 2020 but we always knew RMA would blow up once people discover how awesome they are. For reference, we wasted 18 months (and $15,000) at Laurel Fertility before coming to RMA. When we went back to try for our 2nd child in 2024, the practice did grow significantly. We will admit the second time around, it felt less personal, but that is OK because we still got great care. Spruce was just as awesome as before and all our records were saved. IVF is a numbers game and I feel like their protocols are spot on. I purposely waited until we are all done with kids before I write this review. We are blessed to put this IVF journey behind us now and we absolutely give RMA (Dr. Kort and Dr. Morin) all the credit.

I've been seeing Nicole Gonzales at the Oldershaw Clinic for 3 years and couldn't recommend her…read moremore! As a "geriatric" IVF patient going through the process for the first time, I felt very overwhelmed and uncertain. Nicole has helped me make sense of complex info from my clinic, OB, and other providers, and supported me with diet, supplements, and holistic care. Nicole's expertise, warmth, and levity have been invaluable. She guided me through a successful retrieval, transfer, and pregnancy, and now I'm grateful for her support as we are preparing for baby #2. I've also seen Autumn and Blair, who are both wonderful. The entire team is caring and skilled. If you're looking for thoughtful, expert fertility support, I wholeheartedly recommend Nicole and the team at Oldershaw. I'm a big fan!

The guidance, unwavering support and loving care that Nicole provided me over the last six years…read morehas resulted in the arrival of my beautiful four month old baby girl. Nicole's extensive knowledge of eastern and western medicine paved the way for me to become a mother, I will forever be grateful . All of the amazing yelp reviews here paint a beautifully accurate picture of how the Oldershaw clinic changes lives for the better and makes dreams come true. As we navigated a challenging medical world, Nicole translated, explained and eased fears along the way. I'll spend the rest of my life in awe of the mountains Nicole can move.

The entire staff is incredibly knowledgeable and supportive. They have cared for me exceptionally…read morewell.

Staff is very helpful and informative, quality of care is amazing they go above and beyond…read more Definitely recommend

Dr. Fisher is a wonderful doctor with excellent bedside manner. He goes above and beyond to ensure…read morehis patients are well informed and comfortable. The rest of the staff are kind, patient, and thorough as well. I recently completed my first egg extraction/freezing process and it wasn't as bad as I thought. I plan to complete another round and no longer feel the dreadful anticipation I once did.

I absolutely loved Dr. Fischer and his team. Long story short we considered fertility preservation…read moreas I was diagnosed with breast cancer. I met with MULTIPLE REs and basically interviewed them to see why I should continue with fertility and why I should pick them. I was clear from the start that I wasn't sure if I wanted to harvest eggs and create embryos. I never had the NEED that some women have when it comes to being a mom and I didn't want to go through this process if my chances for success aren't likely. I said I would like my doctor to be very up front and tell me if it looks like it will happen or not. Dr Fischer met with us multiple times before hand and was very informative, he gave me options that others didn't but most importantly he listened to my concerns and was honest in his opinions. Although my surgeon was able to get all the cancer out we were still going to proceed with the protocol for cancer patients. Since I was still apprehensive about having kids at all, on the morning I was supposed to start injections I made my final decision to not pursue IVF. The process isn't easy and since I'm still recovering from surgery I didn't see the value in doing this for the potential for 0-1 embryo. It isn't important enough for me to do IVF and try for nothing. If I would end up with 2 or 3 embryos I would have done it but not for less. Again he was very supportive and said if I wanted to try later I can since I won't be doing chemo and in a year my fertility won't drastically change. Overall I would HIGHLY recommend this team and if I decided to try I would use them.

If it weren't for Dr. Ratcliffe's protocol, we wouldn't be where we are today--16 weeks pregnant…read morewith a baby girl. Her approach is serious, direct, and focused entirely on results, which is exactly what my husband and I were looking for. She was against PGT testing in my case and chose to transfer our embryos at day 3--not day 5--and thank God she did. Our embryo stuck, and it worked. She made every decision with precision and purpose, and we are forever grateful for her role in giving us a viable pregnancy. I've seen some negative reviews about her being too serious or not warm enough. But she's not here to sugarcoat--she's here to help you get pregnant. She's not a miracle worker or a god, but she's a highly skilled doctor who makes bold, thoughtful decisions based on science and experience. The rest is up to your body. Also, I've seen some reviews criticizing her for telling patients to lose weight before proceeding. But honestly--what's wrong with that? Don't we want to be as healthy as possible for pregnancy? I personally lost 10 pounds in the months leading up to our transfer because I wanted to give my body the best chance. Dr. Ratcliffe doesn't sugarcoat things--but that's because she's focused on outcomes, not comfort. If what you care about is results, not small talk, you're in good hands with Dr. Ratcliffe. We're forever grateful. We will be back for our other embryos soon:-)

Please take the time to read reviews before deciding to spend your money or time with Dr. Jennifer…read moreRatcliffe. My wife and I had been trying to conceive for over a year and were referred to her office in Santa Rosa. Since we live nearly two hours away, this visit required significant effort and planning. Upon arrival, the front office staff were kind, professional, and welcoming. Unfortunately, that is where the positive experience ended. From the moment we met Dr. Ratcliffe, she came across as aggressively condescending, dismissive, and paternalistic. Her demeanor toward both patients and staff was shockingly disrespectful, she openly insults and belittled her assistants in front of us. Moreover, she spoke to us as though we were incapable of understanding basic information. Throughout the consultation, she made multiple demeaning and inappropriate remarks toward both my wife and me. For instance, she repeatedly referenced my wife's age (40) in a mocking, sarcastic tone, rather than addressing it professionally or compassionately. She would call her old multiple times and then laugh about it. I am not even joking. Her overall approach felt more like that of a pushy salesperson than a trusted medical professional. Instead of listening to our concerns, medical history, or family goals, she launched into an aggressive sales pitch for IVF treatment, emphasizing that we were "running out of time." At no point did she ask what we had already tried, what our preferences were, or whether we had any questions. The most disturbing part of the visit occurred during the ultrasound exam. Dr. Ratcliffe was extremely rough and careless, so much so that my wife cried out in pain. When my wife told her she was hurting her, Dr. Ratcliffe grinned and said, "Yeah, I know," before continuing. This behavior was appalling, unprofessional, and completely devoid of empathy. After she left the room, my wife and I immediately looked at each other and agreed that we would never return. The experience felt violating, dehumanizing, and unsafe. In my opinion, Dr. Ratcliffe should not be practicing medicine. A doctor's first obligation is to "do no harm." Based on our experience, Dr. Ratcliffe not only fails to uphold that standard but actively causes harm--both through her behavior and her disregard for patient well-being. I share this review in the hope that others will be spared from the same treatment we endured.