I have been in this store twice, and both times had incredibly rude service from the white haired…read moreolder lady who works behind the jewelry counter. The first day we didn't buy anything, but today I found a cute hat that I HAD to have and we were planning on buying many more items as well, however, as I was walking past the counter to the back of the store, the above mentioned woman came out from behind the counter and asked if I wanted to buy the hat, to which I replied yes, she then asked if I was finished shopping, and I said not yet and tried to walk past her, but she stopped me and grabbed the hat, ripping it out of my hand!! She she needed to hold it behind the counter. She made me feel like she suspected I might steal the hat!! I was mortified and horribly offended!! And all this over a $50 baseball cap!! I have never been treated so rudely or unprofessionally at a place of business. We also visited Hermes today and I walked around the store holding six items that we ended up purchasing, PLUS a purse, and we were treated with courtesy, kindness and professionalism and believe it or not, not one employee tried to rip anything out of my hands. ‍ Needless to say, I will NEVER step foot in Pitkin County Dry Goods again. Considering multiple reviews with similar experiences, I would suggest to others not to visit this shop either...well at least not until that woman is no longer working there.

Horrible and incompetent service customer people who are not nice to customers. Seems like the…read morelocals resent customers from out of town. Will never shop again in their store. Customers stay away from this business

I'm an avid five star giver, and while I do appreciate Ute, I had a balance of positive and…read morenegative experience. I found myself in a situation where I rented one of their bear cans and finished Four Pass Loop after hours. Theres no after-hours drop off or contact information. Not cool when you're renting gear and unknown things are bound to happen. Luckily, the bartender in the bar underneath the store was cool enough to return for me the next day, with a $30 dollar tip. What really takes off the star though is the pretentious and "too cool" vibe from the employees. Ain't nobody got time for that. Being kind and understanding is free.

Rented back country skis and a split board for a birthday trip. The guy working the rental area…read more(Matt) was incredibly short, rude and extremely unprofessional in the way he conducted himself in front of customers. I work in retail so I left thinking, maybe he had a rough interaction before we got there, trying to give him the benefit of the doubt. Fast forward 2 days later when I go to drop off the rentals. The same guy SNATCHED the skis out of my hand like he was mad at me. We had a great time on the mountain but I'll never give Ute Mountaineer another dollar of mine after my experience there.

We stay in Aspen 8 weeks a year and stop at Susie's every year. Resale shopping is supposed to be…read morefun. It's a treasure hunt, right? Susie's has been decent for a few luxury finds. I've bought ski jackets, clothes, and shoes at Susie's. Well this past week we stopped in and had the worst resale shopping experience ever. My hubs found 6 items to try on and bought 2. There's a no return policy at the store (understandably) so I try on a lot because I intend to buy a lot. I found 15 items to try on. As I was walked through, the woman behind the register looked up and became VISIBLY irritated and asked me to try on my items so that I didn't hold up their dressing rooms. I'm accommodating so no problem. After walking in she started talking about me out loud to the customer at the desk buying 2 items, saying "I'm sorry, it's just that people come in and want to try on the whole store..." There are 2 dressing "rooms" at the store (curtained off areas). I tried my items on quickly. My husband stood outside the curtain. Several clerks asked if he needed a room and he said no. At no point did anyone have to wait for a room while I tried on items; I listened closely for that. Then the woman behind the counter saw my husband and started loudly taking with the clerks in the "back office" about how she was going to have to ask me to swap out and allow other guests to try on clothes right before loudly asking my husband "Sir, do you need to get into a fitting room just to try on 2 things?!" To which he replied "no." I was finished so I left the room and walked straight to the desk. I spent almost $400. I planned to keep shopping to find more stuff to buy, but decided to cut my visit short. I heard the check-out clerk ask every other guest if they'd been in before, but didn't ask me. She offered every other guest an emery board with the store logo for their nails, but didn't offer one to me. It wasn't until I asked if they had a rewards program (because I couldn't remember) that she reluctantly said "no but because you spent so much, we have a logo reusable bag you can have." No thanks We'll never be back. Never forget that resale stores are supposed to be a fun treasure hunt. It's not that serious and any guest can reasonably wait 5 minutes for a fitting room. It's thrift shopping, not an emergency room. No one is dying on the table. I can afford to shop at the brand stores in town, so going forward I'll skip the shitty attitude and just go direct to the brand stores. No fun find is worth such a bitchy encounter.

loved their clothes. some a bit expensive, but lots of good quality items. so much fun to browse.read more

The best selection of designer pieces in amazing condition! Definitely worth a stop when you are in…read moreAspen!

Beautiful merchandise in a small, well-organized shop. The merchandise is in brand-new condition…read more The sales clerk was friendly and personable.

Pretty cute stuff! Just wish they had a better selection of pants. Ended up getting two of these…read more One for me and another for my favorite coworker! #twintuesday Anyway the staff was knowledgeable of the area and answered my questions

Watch out for dirty tricks! My wife and I purchased a few souvenir t-shirts. She collected the…read moreshirts at the register and asked me to pay so she could grab one more shirt. I paid and we left. My wife noticed that the store had charged almost $50 for each of the shirts and we immediately returned to the store. We asked to return the items. The clerk refused stating their no refund policy was printed on the receipt! Of course, you would not see that until you had already purchased the items They said that there was also a sign on the door but it was at the bottom corner of door in small letters. Unbelievable!!

I love love Traffic. Angie carries high-style and classic needs pieces for the store that work for…read moreday and night. She always has choices that have the right amount of edge. I travel often and always return to Traffic to invest in cool pieces. Highly recommend!

Beautiful Boutique. Very pricey. I found a few majorly cute items but style is aimed toward and…read moreolder female demographic, that being said it's worth a man occasional drop in.

These guys are amazing! I was in town for the weekend and they fit me up with boots and a "Never…read moreSummer" snowboard. I loved that snowboard!!! and the boots were great too (I have had a bad experience with getting the wrong size before and it made for a rough day). The service was awesome and Nick was super knowledgeable, and took the time to answer all of my questions and even recommend some good places to check out. Thanks for making my trip that much better guys! I will definitely be using Black Tie again and recommending it to all of my friends...I hear they have them all over! :)

Take it from a life-long skier, they have great equipment and customer service. One of my toes was…read morehurting and they brought me new boots right to the chairlift! I was back skiing in no time. They are trustworthy and easy to deal with. Nick and his team are the best! Highly recommend.

I love this shop! I inevitably purchase something from them whenever I'm in town. I purchased a set…read moreof their earrings last week and promptly lost one as soon as I got home. Went online, found the same set, ordered a replacement pair, and got them in the mail just a couple days later! I love their staff, their store, their selection, prices are very fair, quality is excellent.

In a town with plenty of antique stores, it is refreshing to find a store carrying unique Colorado…read moregoods. From local honey to campy tee shirts to the planters shown in the photo, the quality is evident. Not over priced but reasonable for classy but contemporary clothing and home goods.