Came here for follow up work/MRI for neurology…read more Checking in was a two step process (check in at kiosk and/or wait to still verify with person at front desk). Fairly easy, no complaints. Appointment went fairly well. Staff were informative and patient Valet parking or self parking available. LIMITED parking near front entrance, but plenty of parking around the building. Early appointments are better for parking yourself

My doctor requested two xray routine requests for me on 6/24/2026. I looked up where I can go for…read morethis. I called, put on hold for a long time, then a young man answered, I gave him what the doctor ordered then got hung up on. Now I called again and I am on hold. The woman was so nice. She apologized and said the young man should have called me back. This call center is scheduling appts for a multitude of YNNH facilities. The nearest opening for me is in New Haven. Learn something new every day.

My appointment was for the Branford location. I arrived on time as I always do because punctuality…read morematters. I was taken right away to a room where to wait for the ARPN. I waited. And waited. And waited some more. An hour went by. One hour, mind you, as I sat alone waiting with my shirt off to be examined. Not one sould came into the room to check on me. Not a one. After waiting one hour, I had enough. I got dressed and told the front desk to reshedule me. They frantically looked for the ARPN in a bunch of different rooms and finally found him. Long story short, he had told the front desk that for one patient he needed a whole hour. They ignored that and booked this woman for a half hour and she happened to be there among other people who were waiting in other rooms. There is no excuse for double booking, over booking, or not paying attention to the required time need for the ARPN. No excuse. No lame explanations will cut it. The time of your patients matters. Punctuality matters.

once you can get an appointment it's fine. But don't bother trying to call the Branford office. You…read moreeither have a long long wait time or they say they're closed when it's the middle of the day. You have better luck calling the main number in New Haven where will get a live person who can help you.

I started my vein procedures in March 2019. Since I was having both legs done the process occurred…read morewith multiple appointments over a two month period or so. The procedures themselves were relatively simple and painless, just slight temporary discomfort. Throughout all of my appointments and follow up check ups the nurses, PAs, assistants all said everything looked great. I was somewhat happy with the results. Some of the discoloration did not go away as they indicated but they said I could receive more injections of some sort. Then I went in for the three month follow up appointment. A new PA examined my legs and told me that both veins opened up and the entire process needed to be done again. Skeptically I asked why is this being stated today when a month ago everything looked great. "Sometimes this happens". This was never explained to me previously. At that moment I lost all trust and confidence in this practice. A year later the pain in one of my legs is worse than it ever was before the procedures. In hindsight I never should have minimally considered other medical groups. If I decide to seek further treatment I will do so at another facility.

Great staff and office. Everything was explained very well and the procedure was great! Will…read moredefinitely be going back.

Amazing service! Affordable and the staff are very friendly. Definitely going there again. Thank…read moreyou!

I am scheduled for a new heart test . Guilford radiology called me. They are very friendly and…read moreprofessional. It is too bad other people do not act in kind, then leave bad reviews.

This is the only place I will have an MRI done. I don't like tubes. This machine is wide and bright…read morein a bright cool room. I can have a pillow under my knees so my I am comfortable and a mask to cover my eyes and headphones too and even a panic button that I never need. The best thing here, though, is the techs. I've had 3 MRI's over time and all have been so great. They don't just put you in there and leave you. You will be kept in touch (the next scan will take 2 1/2 minutes, etc). I don't know what I would do if this place did not exist.

First time here. My information was processed quickly and efficiently. The xray was done promptly…read moreand I was done in less than twenty minutes. Big plus: plenty of parking directly in front of the office