I have been coming to this location for a number of years for multiple services. The staff is…read morealways friendly and the space welcoming and they take good care of their clients. I have always had great experiences with the technicians and front office staff for my mammograms. The only reason I didn't give it 5 stars is that sometimes finding availability in their schedule can be an issue. Sometimes, I have had to schedule weeks out and their office hours are not conducive for folks who work 9-5. However, if you have flexibility during the weekdays I highly recommend them!

This is not my favorite facility, but if I need imaging done right away, Tower is almost always…read moreaccommodating. I have had significant issues with charges being more than quoted over the phone, incomplete communication about authorization, deductibles, and other things. However, generally speaking, they have gotten the job done. I don't like that parking needs validation and they only validate up to 1.5 hours - and some mammograms take longer with ultrasound and additional imaging. They also can be a bit short over the phone, and fail to provide context that other radiology facilities might be more inclined to include. However, I do appreciate that this location has a broad range of services available and is prompt with answering calls and attempting to answer questions. Never my first choice as there are some amazing radiologist in the area, but a lot of them have inconvenient appointment times and can take months to schedule. I wouldn't suggest parking on the street, as the police ticket cars immediately when the meter expires. The parking garage is also an issue when going for a first mammogram as they tend to take longer. For subsequent visits, they are good about getting patients out very quickly while still doing what needs to be done. Though, you may feel rushed, I do like it better this way than worrying about having to pay for going over time in the parking garage. One thing I don't like about them is that they had been charging $20 for a CD to bring back to your provider. The other radiologists that I've been to have never charged me for a CD, so I was very disappointed as my provider was shocked that the CD costs exta and she prefers the CDs to go over the findings with patients in an extended consultation with lots of visuals - she apparently needs to CD to do this effectively, so I was not able to receive the same level of detail about my treatment plan that I previously received, due to having my imaging done at Tower Radiology. I hope that they reconsider this charge. Anyway, I think it is better to know what to expect going into it. I added an extra star for convenience.

Excellent experience…read more I have severe claustrophobia and typically get sedated MRIs - I had challenges going through with this at the Shady grove location with the cage or harness on my face and being a 6'3 240lb dude with wide shoulders I barely fit into it without hunching my shoulders. As you can imagine scrunching my shoulders further cramps my chest which feels worse if you are panicking from claustrophobia and can't catch a breath. That's what happened the last time and I couldn't get through with it and got an MRI under general anesthesia. Fast forward 2 years I needed another mri so I reattempted it, I called the Oxon hill location because they had an earlier appointment and explained my prior exp, the woman at the phone said they wouldn't put a brace on my face and to come in and try it out. So I did. The woman who runs the mri was a total champ - she was so calm and kind. She said as long as I didn't move she would put no braces on me and would let me try out a 5 min stint to get my breathing controlled to see if I wanted to continue or reschedule for another time with some Valium . I was able to go through with it ! The location looks a little run down but that lady at the front and the MRI tech are both wonderful. I think I can go through with this from now on. I have uploaded a pic so others can compare, im a big dude with wide linebacker shoulders. The tech said she fits in 500lb individuals too. How I don't know but if it's her doing the fitting I'm sure she calms them down into feeling much better.

Avoid this place like the plague. They've spent the entire year not returning phone calls,…read morerescheduling, canceling on me before finally letting me know hours before the appointment that they don't take my insurance.

I was secheduled for an important ultrasound & My appointment was canceled 9 minutes after my…read morescheduled appointment time, even though I spoke to them beforehand and let them know I and was on my way, and they said it was ok. Instead of saying something right then in there, they waited until I got there to tell me the appointment had been canceled because the doctor "got off at 4:30." If the provider isn't available after 4:30, why are appointments being scheduled that late in the first place? Not to mention, the last time I was there I waited well over 10 minutes (but I guess it ok for the doctors) This time, I left work early, spent an hour sitting in traffic, and got absolutely no apology or acknowledgment that my time had been wasted by the rude individuals at the front desk. Very disappointing annoying lack of customer service and a complete lack of consideration for patients. 1 star. Do not recommend.

Great experience both times I've come here. Was in and out and EVERYONE was friendly. The woman…read moreat the front desk (I didn't get her name) was wonderful. She has the perfect personality to take what can be a stressful experience for so many people and make it more relaxing. The medical professional who saw me was great -- answered all of my questions, cautious, and friendly. Top notch!

After a visit 10/22/23 that went swell (validated my health dilemma - swollen glands, sore throat,…read moreURI - and prescribed antibiotic). Sadly, I believe the Amoxicillan while high in dosage was not prescribed for a long enough time frame at only 5 days. SO... I returned b/c the issue had not resolved and had evolved into a slight lower lung rattle - which I feel but is likely not audible. Despite having LOST MY VOICE COMPLETELY for 15 days, I labored to explain what was going on. Like others at my school -- I tested negative for strep, but need a 2nd round of antibiotics to resolve the issue. In the middle of explaining, in walks some other person. She did not introduce herself but wore a white lab coat. She made me repeat everything that was just said, although I suspect she had been LISTENING in based soley on her timing to enter. THEN, she says MINUTE CLINIC does not TREAT ppl MY age (OVER 50), with a chronic cough b/c of the risk of pneumonia. Instead of just prescribing another ANTIBIOTIC, they believed they needed to rule out pneumonia and rx I go to Urgent Care, then told me where the nearest one was located. On top of that, they went on to say I needed an xray, which others at my school paid to have done and it was negative for pneumonia. So no matter what I do now, it will cost upwards of several hundreds more dollars to get well and take another 2 weeks. AS it is, my last visit cost $53 dollars WITH insurance and all they did was a strep test.!!!!!!!!!!!!!!! Teacher salary does not afford this kind of cost for health care. Such a COMPLETE WASTE of time. AND to be told in person that chronic coughs will not be treated for ppl my age is absolutely unacceptable. That should be explained somewhere in the 35 pages of information we read just to schedule the appointment. I could have spent my time and money AT URGENT CARE instead. This was not proper care and treatment of my illness the first go round. And I returned to give MC the chance to rectify and I was turned away. I now believed b/c of improper treatment at the onset, I have developed pneumonia. DON'T go here for anything serious or you will pay for treatment and test but not actually recover, and then there is no recourse but more pain and suffering. Shame on this place.

Super bad service I pay for free . They stole my money I pay $120 and they don't give me the money…read moreback they closed for an emergency and when I went back to get my results the lady said you have to pay again. Super bad customer service.

Amazing experience. Dr. Antani is a true professional with exeptional bedside manners. He takes his…read moretime to explain everything. I felt at ease within 5 minutes at the office. The staff is very accomodating and carrying.

Dr Antani performed sclerotherapy not once but three times over the past month and each time, he…read morewas so patient and kind. He fully explains the procedure, what is causing it and all options. I had a very stubborn vein (why I ended up back there 3 times - no fault of his) and he really took the time to make sure it was treated. Ashley, the office manager and Gretchen in Springfield were so kind and accommodating. There was never a long wait to be seen and the practice is very professional. They have a good deal on their website for new sclerotherapy patients which is what had originally brought me in.