I recently had an MRI appointment at the Estero location. While the office was running behind due to earlier patient challenges, the clinical staff handled the situation professionally and communicated appropriately. The MRI technician who assisted me was especially kind, patient, and understanding. I experienced significant discomfort and anxiety during the visit, and she remained calm, supportive, and respectful throughout the process. She made sure I was positioned as comfortably as possible and treated me with genuine care and compassion. I also appreciated that my husband was allowed to be present before and after the scan, which helped me feel supported. However, my experience with billing and scheduling prior to the appointment was extremely frustrating. I was originally told the MRI would cost $258 and that I could pay at the appointment. Then the day before, I was told I had only a couple of hours to pay in full or my appointment would be canceled. During that time, I made over 20 calls trying to pay, and my husband also attempted multiple times. We were repeatedly routed to lines that were closed or disconnected despite posted business hours. When I finally reached someone, I was transferred back to the same non-working line. Another billing representative refused to assist, refused to transfer me to a supervisor, and disconnected the call. There was also confusion in pricing ($531 vs $516), and I was only then told the original $258 quote was per MRI, not the total. I ultimately paid $516 under pressure just to avoid cancellation. While the medical staff provided excellent care, the billing and communication process was disorganized, inconsistent, and unnecessarily stressful. I strongly recommend confirming all pricing and payment expectations in writing ahead of time. read more

Been there twice. June 5th. No results. Today June 15th. Never again. I called so many times. I have cancer. First time i went to Sarasota for mri. Week after went to surgon to see results. They called RR to do report that very hour. Never again read more

What's the point of a chest xray that takes nearly 2 weeks for a radiologist report to learn if I have pneumonia??? I could be on a ventilator by then! And there is no way to actually reach a person who can check the status of the report. Quite the runaround - One person says 3-5 days, another says 7-10 business days. Never again. read more

After my cardiologist/surgeon independently reviewed the imaging, I was informed that the aortic root does not appear to have been properly measured or specifically documented in the official radiology report. While the report includes measurements for the aortic sinus, sinotubular junction, ascending thoracic aorta, and descending thoracic aorta, it does not clearly provide a dedicated aortic root measurement. My specialist also noted that the dimensions visible on the actual imaging appeared significantly larger than what was reflected in the written interpretation. Because accurate aortic root measurements are critical in evaluating aneurysm size, progression, and surgical planning, this discrepancy is extremely concerning. I respectfully request that the imaging study be re-reviewed by another radiologist, with specific attention given to proper measurement and documentation of the aortic root. If appropriate, I would also request an amended report reflecting the corrected findings. I understand that interpretation differences can occur, but in a case involving possible aortic enlargement, accuracy is essential for patient safety and treatment decisions. read more

Quality care and prompt service. Very clean facility and polite staff. Eager to listen to all my concerns and addressed them in a proper way where they let me feel at ease as I was so nervous due to my last year bad experience with other medical company. read more

The staff is wonderful. Always pleasant and professional. Tammy did my mammogram and made me feel so comfortable. She was very caring. There is no other place I would go for my tests. Marie Bongiorno read more

Very friendly, helpful staff. The technicians are great, pleasant and efficient. I try going to this location all the time now though I live in ft. Myers and it's a distance. Compare to there other locations this location is far above the others. read more

Radiology Regional is great. The staff is friendly, personable and professional. I am always greeted warmly and with a smile. I feel cared for there. i get my results quickly. read more

Great Staff Friendly & Efficient 85 characters is a bit much to expect from a one time Appointment................... should be 85 characters now. read more

Great team members and professionals. Very efficient best place for everything radiology.

I was a walk in last week for an xray. I hardly had to wait. Great experience. Irene Porter read more

The facility is clean and comfortable. The staff is professional and courteous. I had a positive experience.

Very nice people. They were all very professional and attentive. Wouldn't go anywhere else.

My go to place for years. Great staff all around Smooth process! Front office staff is friendly and helpful. Mammo tech knew what she was doing and made me feel comfortable! read more

MRI - staff was friendly and efficient ; this Applies to front desk and technical staff. This Made the entire process very easy for me. read more

The staff at this location were efficient and professional. The x-ray technician listened to my concerns and made sure the images were clear and where I needed. My only complaint about Radiology Regional (as a whole) is that my doctor sent orders 2 weeks prior, but I ended up having to get another set of orders and physically bring it into another location in order to have them scanned and get an appointment. read more

Unfriendly, unaccommodating, careless and not a care facility. The signs splattered all over the doors the walls and the windows say "go away we don't want you here" read more

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I have been going to this facility in ESTERO, Florida for over 10 years. The wait time is minimal, and the staff has been very friendly and professional read more

I have been going to the Estero location for the past four years. The staff is exceptional, scheduling an appointment is effortless, wait times are minimal, and the facility is impeccably clean. read more

Great experience. Quick and easy place to get a fitness Dexa Scan. Cost was extremely reasonable.

I went in for a mammogram and the technician was kind, gentle and thorough. There was some suspicions regarding my previous exam. She consulted with the radiologist team who looked into my records. Although this was stressful I'm grateful and relieved that they were thorough. The results gave me peace of mind, as I have had breast cancer years ago and aware that it could return. read more

They facility was clean. I was seen promptly at the appointment time. The online registration process was easy & self- explanatory. The staff were organized, professional, and friendly. They answered all my questions and ensured I was comfortable during the MRI. read more

My daughter was absolutely terrified of getting the IV for contrast for her CT scan. The care team we had was phenomenal! From the front desk woman who checked us in, to all of the nurses and techs who assisted with my daughter's scan. We had a wonderful experience that left my daughter feeling confident for any future bloodwork she may need to have. Thank you all so much!!! read more

Mostly good. Ultrasound tech didnt show me where to go after I was done but otherwise great

Everything goes very smoothly at Radiology Regional from the check in efficiency and speed, the short wait to go in for the procedure, and professionalism of the technicians and staff is all excellent. read more

Went there for an MRI. The entire staff was happy, friendly, and customer focused throughout the process. The wait was short and the entire procedure was efficiently handled. read more

Great experience! Everyone were very kind and and professional . Easy chain and check out

Quick easy check in, very friendly and kind staff. Hardly any wait time. Really appreciated that the scan was reviewed immediately while I waited to determine if additional scans were needed while I was still in the office. read more

Radiology Regional does their work in a professionally timely manner. Employees are polite and give clear, succinct instructions.

I love using Radiology Regional Estero. It's easy to schedule appointments online. You are seen within minutes of your appointment time. The staff is friendly and helpful read more

Radiology Regional has been a good experience for me. The staff is very efficient and nurses are very nice. I'm have received good care here. I highly recommend it! read more

The techs are always caring & professional. They even will sometimes laugh at my jokes.

Had a Dexa Fit Scan. The staff was friendly, communicated expectations well and were timely and efficient.

I've been to Radiology Regional several times in the last week for multiple procedures. The staff - from front desk to techs to physicians- Han been FANTASTIC!!!! They are welcoming, professional and knowledgeable. I am forever grateful for this business! read more

The staff was friendly, helpful and professional. The wait time was short. Excellent all-around experience!

Amazing staff at this location. I am here for tests pretty regularly; they are kind, considerate, and knowledgeable every time.

The process from registration to completion of my procedure was performed efficiently. I have used this location several times and always request to return here. read more

Very efficient onetime and easy check in People and technicians were super friendly and knowledgeable read more

Great staff! And very efficient technicians! Facility was very clean, would recommend to all my friends! One draw Bach is the Radiologist is very slow getting out the reports! read more

Very kind knowledgeable, Associates Who care and let you know that they do. Facility was nice and clean and organized. read more