Easy check-in process and the technician that assisted me was kind, caring and professional.read more

I had a very uncomfortable, disappointing experience at the 805 Del Prado, Cape Coral location…read more Their sign-in systems were down, which I understand can happen, so I patiently stood in the designated waiting area waiting to be helped. What upset me most was not the delay -- it was the unprofessional behavior afterward. After I spoke to an employee, I could overhear comments being repeated and mocked to coworkers nearby. No patient should feel laughed at or talked about while simply trying to check in for a medical appointment. It was embarrassing, uncomfortable, and completely inappropriate in a healthcare setting. Technical problems are understandable. Treating patients with disrespect is not. I hope management seriously addresses professionalism and patient treatment at this location.

Technician was excellent. All of the officers need updating. Front desk staff was very…read moreaccommodating.

The team at the Cay West Radiology Regional Center were professional and friendly. I checked in…read moreonline, so I had only minimal paperwork upon arrival. I was called in for my appointment in a timely manner. The CT scan took only a few minutes and I was on my way.

I couldn't have asked for kinder or better people. I had to have a PET scan and a needle (scared…read moreOf both the scan and the needle). There was no reason to be...the needle didn't hurt and the scan was easier than I had imagined. Thank you to the staff, from the front desk to the needle and the scan. You were all so kind!

The only this that you can completely county on with Radiology Regional is that there WILL be…read moresomething on the scheduling, insurance, records from your doctor, or deliver of results end of service that this organization will FUCK UP! This you can count on. I've visited this facility 6 times in the past 2 years and they CANNOT EVER get it right.

Terrible customer service and billing practices. I couldn't even name all the dropped balls and…read moreissues experienced. Reports not done in a timely manner. Records not send when requested.

Without a doubt, the counter staff needs a class in customer service. Brusque and humorless, and…read moretheir phone skills are equally sad. I, too, arrived at 8:55 for a 9:30 CT scan and wasn't called to the exam room until 9:45, tho only 1 woman was in the waiting room upon my arrival. The flip side of this experience was the professionalism of Steven, my tech. He was VERY thorough and explained what to expect both before and during the procedure. He was a pleasure. Expect a mixed bag at Advanced Radiology......you'll probably get it.

The tech was great. She was quick and efficient. The wait was brief and check in was good. Everyone…read moreI dealt with was awesome!

Nice staff, easy appointments, quality care. Brain MRI was done professionally…read more This would be a five star review but it is VERY VERY difficult to get the images from Radiology Regional to my doctor. You need to go on a wonky website, do many steps, and figure out the information to send to your doctor. Very hard to reach a human to figure out how to make it work. The site was too complex with too many steps and I ordered a CD instead which takes a few days to get. I will likely use the radiology service associated with my doctor group next time to avoid the inconvenience and annoyance. I went to Radiology Regional because my doctor-associated radiology group was booked.

Office staff was friendly, and efficient. I went in for a knee and ankle X Ray I was told 10-15…read moreminutes and I was taken back by a very nice tech within 5 minutes. He said he would put a stat on the review of the XRay and the results were sent to my doctor in 10 minutes. The only problem we had was the front door is not handicap accessible so we had to manually open the doors. Excellent service!

Went here for a Ultra Sound. Staff is rude. The MRI machine was broken. Made all the patients wait…read moreand didn't even apologize. They also tell you that you only have to pay 20$ but when you get the "accidentally" forget that it costs 80. Go somewhere. Save your money and Time.