Love going to this Smyrna goodwill I go almost at least once a week, but recently the cashier that…read morehas been working there, shorter guy with brown hair has been very rude to the customers. It has made me uncomfortable to check out and I don't even want to go. He yells at people and when you try to say something to him, he doesn't say anything back. These type of interactions are not good for a business.

Great staff, great friendly customer service, store is clean staff is knowledgeable, and diligent!read more

Super clean and super helpful during a time like this. They sanitize after every customer and made…read moresure everyone was helped in a quick manner. I can't wait to stop in again soon for another pair of kicks.

I truly don't understand how this location continues to offer mobile ordering and curbside pickup…read morewhen they appear to have no idea how either works. For context: I live in Cecil County, about 35 minutes away, have a fussy toddler who hates being removed from her car seat, and I'm also dealing with a recent injury. That's why I place mobile orders. I also like to confirm items are available before committing to a 70-minute round trip. This should not be a controversial concept. Every. Single. Time. I place a mobile order at the Chestertown store, there is an issue, always involving the same young gentleman at customer service. The routine goes like this: * I check in on my phone * I wait 15+ minutes * He finally comes outside and asks if I actually have an order * Asks my name * Goes back inside * Comes back out and asks what I'm here for * Returns inside again and eventually brings out my item after nearly 30 minutes of waiting in total Tonight was the final straw. After waiting an extended period of time, I was told that they didn't have an order for me, despite the fact that I had: A confirmation number An email saying my order was ready for pick up Email reminders telling me to pick it up by 1/1/26 Turns out they've apparently been out of pelletized bedding since earlier in the week. Information that would have been helpful when I ordered on Monday. When I asked why I never have issues at other Tractor Supply locations (Middletown, for example, is flawless), the employee was extremely rude and actually suggested that I should just go to the Middletown store instead. Incredible customer service strategy. I then called the store to speak with a manager and was routed to the assistant manager, who informed me that: * The system would "eventually" refund me * He would not process a refund himself * He would "talk to" the employee * No other solution was offered That's it. That's the help. I typically purchase 200-300 lbs of chicken feed per month on top of bedding, cat food, etc., but I'm done wasting my time, gas, and patience here. I'll be switching to Chewy, who somehow manages to understand inventory, communication, and basic courtesy. If you value your time, rely on curbside pickup, or expect employees to know whether an order exists before asking you three separate times, go to literally any other Tractor Supply location.

In November 2022 I purchased a pump for approximately $129. With 2 year protection plan that starts…read moreafter the 2 year mfg warranty. November 2023return non-working pump to be told I never purchased the plan and no warranty. Purchased 2nd pump Nov 2023. With one year warranty to start after 2 year warranty. Returned non-working pump April 2024. Was told I had no purchase history and the receipts and service plan was lost. Called protection plus, and received both dates of purchase. TSC could not locate still. Mgr Kristi was insisting that I must repurchase the protection plus plan, I had yet to ever use. That didn't make sense, but she at least returned this one pump. I then contacted corporate. In under 48 hours district mgr Alex strange reached out, and listened to my issues, and offered me a simple solution that made this all better. A full refund of both pumps and protection plans. He as well made sure I saved his number for any further needs. Huge shout out to both Geoff and Heather, they truly are awesome folks whom enjoy helping customers and have a wonderful personality. Thanks again Alex. Mgr Kristi has a few improvements to make IMO as a gm. With customer relations and understanding TSC policies. Otherwise this would be a 5 star.

I love the staff They are super nice and help you immediately Also they try to fix your problems I…read morethink they do it pretty well

The 2 of 3 locations on Concord Pike (one in the mall) were absolutely freaking awful…read more They were no help, screwed up my wife's new phone. The store in Concord Mall totally ignored her,even going so far as turning up the music. I'm so glad I decided to keep my old phone for now. Felt so bad for her. The place at the far end of 202 was at least helpful even if they didn't fix her problem. We did finally get it fixed on the Kirkwood highway store. Don't go to T-Mobile. -10 score.

A fine, friendly and unassuming place. Chris and Mike can help you custom-build an excellent home…read moremusic listening system, from a 'starter' low budget stereo system with turntable, to a super high-end tube-driven behemoth that can sound actually better than a live show in club or concert hall. Their vinyl selection is excellent too, in many genres--I've beefed up my jazz vinyl collection at Listening Room with some great, rare, mint-condition vintage discs, as well as a couple of amazing sealed Blue Note new reissues. You can even check out a record on one of their deluxe stereo systems before you buy. But be careful... if you're just record hunting, you may be tempted to upgrade your home stereo while you're at it. But the guys here never give you the hard sell or aggressive salesmanship. Their gear is top-notch and pretty much sells itself! I'm based near NYC but will definitely head down to charming and lovely Chestertown, MD whenever I need home audio gear from now on.

The place has potential but fails in its execution. It was difficult to enjoy the singers because…read moreour server took our order after the show was well underway and food was delivered during the show to the many different tables around us. The staff was noisy. We skipped appetizers and desert as there was only time for the main course which was awful. We were offered one drink when we sat but that was it. Admission and food was cheap but you get what you pay for.

Cardrade is run by the greatest store owner I've ever met. Thank you, time and time again, for…read moreamazing experiences, great prices, amazing selection, and courteous, thoughtful communication in person and via text. I constantly recommend this store to ALL of my friends. This is truly a special place and an absolute gem of a shop run by the nicest and most thoughtful owner who offers products at amazing prices, and has done so for many years now! I will always shop here and wish them many many years ahead! Five stars!!

They have all things dance, the shoes, the tights, leotards. It's great if you want to try things…read moreon like shoes. The lady was helpful but not friendly. We didn't feel welcomed there. It felt like we were a bother to be in the store.

The owner of Dancers Dressing Room always gives my daughter her full attention, essentially when…read moreshe was fitted for her first Pointe Shoes. Thanks so much Mrs. Nancy you are so wonderful

Always personable and keep the lines at a minimal. Great staff very helpful! Always willing to go…read morethe extra mile

Old lady at the cashier station gave us trouble as soon as we entered the store. Since I have…read morechoices, I'd rather not shop at a place where I get yelled at from across the store. So we left.