I have recently taken over a IT role at a company where Platinum CCTV had provided assistance prior…read moreto my arrival. I ran into some technical issues with offline cameras and changes I made that I could not seem to resolve. Adding to the complexity of my multiple service requests were that remote access tools were not available due to security restrictions at my workplace. I worked with Zack and another tech for several days and they both exhibited remarkable patience, courtesy and in-depth knowledge of these systems, and various makes of cameras. They managed to help me restore service to my downed cameras and point me in the right direction on other issues, all without being able to see our network remotely. As someone who has worked in IT & Support for more than 20 years myself, I feel I know good service when I see it and this level of thoroughness and patience is memorable. On just this merit alone, I would recommend Platinum CCTV as a service provider.

I am very pleased with Platinum CCTV. Mr. Dunteman gave an impressive presentation of capabilities…read moreof 3 levels/resolutions available in security camera system. Aubrey is always helpfull when I call with a friendly upbeat manner. The installers are professional and answered all my questions. I can not say enough good things about the tech support. I am new to security cameras and they took their time to walk me through setup. They were very patient and understanding of my concerns. God bless them all. Tim Dillon

So respectful. Helped me in a big way!!! It took me about 4 days to decide if I wanted to pawn my…read moreitem. These guys were very fair and willing to work with me. I recommend highly!!!

I went in the other week and the woman who took care of me was very pleasant. I thought she gave me…read morea fair price for some unwanted jewelry that I had lying around. For the life of me I cannot remember her name, (Jessica?) but I will be back so I can mention her on another review.

Micah gave exceptional customer service. Professional and very knowledgeable about service and…read moreproduct. A 1 service

Now THIS is service…read more This location, and the brown haired man who who worked 4.28.10 around 3:45 saved my cell phone sanity. After going to the Bolingbrook location for the second time this week and being given absolutely worthless P.o.S. instruction and advice, I headed over the Romeoville location to fix the software glitch on my Blackberry that disabled it from doing anything, not even able to turn it off and on. Anyway, I was fuming when I came in. Like literally, I was a mutha f*cking fire breathing dragon and the young man behind the desk was quick to sense my fire and calm me by taking my godforsaken Blackberry away from me before it literally combusted through sensing my hate for Verizon. The man ended up fixing my phone in less than 5 minutes without losing any of my precious photos, contacts, etc when the garbage Bolingbrook location told me I'd need to drive all the way here to get a new phone and lose all my upgrade purchases. The man was able to plug my phone itno some miracle machine and totally reset it without losing any of my info or upgrades, and at the same time avoiding my major meltdown. Even though this place is 20 miles from my house, I'd gladly drive here for better, smarter, and more efficient service than the Bolingbrook location.

Staff very honest and considerate, never try to rip you off. waiting time and price are all…read moreacceptable.

Best prices around, and I tried to research a good deal before I made a decision (unfortunately…read moreBatteries Plus was my bad first decision- don't go there whatever you do!) The guy who helped me here was fast, kind, and informative. I'm coming back here when I inevitably shatter my phone screen again.

I have used QLP in the past. I recently reordered and their product selection, artwork upload,…read moreproduct pricing and customer service made this a very pleasant experience. I would gladly use them again.

The ordering process was easy with some guidance from Stacy. I had a couple of issues with my…read moreorder. One cushion only had a logo on one side and another cushion; the logo was off center. They fixed that but they only put one logo on each cushion. I am waiting for the corrected product to arrive. Even though I had problems, they were able to correct their errors.

Not too thrilled with my Zeaport experience so far…read more I wanted to buy a copier/printer for a small business that works with schools. It was going to replace a hp 11x17 that had been a workhorse (over 400,00 prints) but had finally died. Xerox machine was delivered. The invoice stated that it was a better model than it actually was. Turned the thing on and it copied fine. In the upcoming days I couldn't get it to scan to my computer no matter how hard I tried. The suggestion was to read the manual and set it up. I wonder why I didn't try that in the first place. A week or two after getting the printer, there was a big yellow bar that started printing on the side of the page. Looks like errant toner. I emailed and was told to swap around the drums. That didn't fix things. Next, the printer would randomly chunk a bunch of black toner all over the back side of pages...in addition to the yellow on the front. The solution from Zeaport was to get new toner and pull some cleaner levers. By this point I'm fairly frustrated that Zeaport doesn't care enough to follow up on their sale. After two weeks away without using the printer and two new toner cartridges this thing is printing horribly. Now I'm asked to pay $150 for someone to come look at this 'technician refurbished' machine that has only made a couple hundred prints and has problems immediately after delivery. Maybe this is the way that they get people to buy maintenance contracts. I didn't a 'technician certified refurbished' machine would be a P.O.S. right away. I'll update this after the technician takes a look at this and gives me an update. For now I'd tell anyone to avoid buying from Zeaport or to get a solid warranty or expectation of quality for the machine you get. At a minimum this equipment should work for 60-90 days without falling apart.

I am the Office Manager of a new high-tech start up in Bolingbrook. After researching and speaking…read moreto 7 companies, we chose Zeaport Equipment for a 2-year-old refurbished floor model printer (Xerox). This is a solid family-run business, and they are the essence of going above and beyond. After the heavy storms last weekend, our printer conked out (that's a technical term!). We had purchased an annual maintenance/service agreement in addition to the printer itself, and it really came in handy. I rang Nicole, the owner, and she herself came to see what was up with our unit. It took a day but it is now up and running, no charge of course, and she even worked with our IT department (located in NY) to get everything set up and reconfigured. Going above and beyond. And, advice: choose the service agreement... it is a reasonable price to pay for less headaches. Excellent customer service and solid technical knowledge. Highly recommended.

Had a lovely experience with customer support with Tech Trade Partners. I ordered a desktop online…read moreand when it arrived the packaging had degraded and called support to see if they could send me a replacement. Tom was super courteous and said he would look into replacing the part/ making it right and would call me back. Within an hour someone called me back and I have a replacement on the way with a return label for the current piece and we even discussed if this computer was suitable strength for my needs, which was reassuring.

I was looking to purchase a new TV and I needed something cheap and quick as my old one had died…read more I started looking around on Craigslist and Bookoo to see if anyone local had anything good and I found these guys on Bookoo. They don't have a retail store, but they have a huge selection of TV's to choose from. I was able to message them with a couple of TV's I was interested in and they had them set up and waiting for me to check out. I was able to buy a 60" Samsung TV that was new open box for about 1/2 of what the same TV is in the store. They also gave me a 6 month warranty. If you are looking for a TV or even a computer you definitely need to check these guys out, they have some great deals.

Thank you so much to Sebastian for helping me pick a gift for my brother! He was incredibly helpful…read moreto a noob like me and I will definitely be back!

Fantastic vibe presented by the community and nurtured by the staff at this Warhammer location…read more Adam and Sebastian are there to tend to your every need or question and truly are a wealth of knowledge- be it gameplay related, painting, or otherwise. The store offers painting and game tutorials for beginners of all ages, and if you're looking to get your feet wet - it's really the way to go. Good sportsmanship flourishes here, and everyone here is friendly. Cannot recommend it enough if you're looking for friendly people or interested in the hobby.