Seemed pretty quiet the day I visited. I haven't been in store in a while and there's considerably…read moreless traffic and product s on the shelf. So I wasn't surprised when they did not have the PS5 game I was seeking. In their defense, I was told it was a new release and sold out everywhere. The store employee that eventually assisted me was very helpful & informative.

We got an insignia tv (their brand) 13 months ago. A manufacturing issue just came up and they want…read moreto charge more than 1/2 the tv cost to come look and repair, extra cost for parts! Yah, we get it we didn't buy the extended warranty but a brand YOU make and no discount or help- very very disappointed. Barely a year old and they don't care. Best Buy was our go-to for TVs. Not anymore. Very sad they wouldn't support even when it's a tv they made and a manufacturing error.

Wish I could put ZERO!! Absolute WORST experience EVER! AT THIS LOCATION!!! Purchased an OPEN BOX…read moreEXCELLENT condition TV 1st - DROVE AN HR AWAY FOR PU & waited OVER 1.5 HR for them to NOT be able to find the tv ! 2nd - gave us a TV in bubble wrap with NO tv stand legs - no remote- then with no back cover. Guy stated he had to wrap the tv up himself bc it wasn't ready. *red flag* - this does not sound like an excellent condition tv 3rd - went back to complain and speak with a manager now. She acted very friendly and gave a little refund back for the missing parts and a "free" 30 dollar gift card . And I say this bc it most definitely was NOT , free ! 4th!!!!- when unwrapping , I noticed some scratches/dents & when plugged in , whole thing was broken. Trash asf! 5th!!!!!- went to exchange it at a closer loc and was told I had to pay the difference for the new condition priced tv. decided to return it and this is when I realized I was scammed out of that $30 "free" GC. My original amount paid , and refunds, do not match the original price I paid. I am short $30. & the gas used !

Went for an open box speaker advertised as "excellent". Took them 40 minutes to find it and they…read morebrought me a cardboard box with just the speaker and a random cable. No shoulder strap. No power brick. No packaging. I asked them to give me the open box "fair" price which was a $10 difference. She then tells me it will be another 30 minutes to update in the system. Couldn't even just credit the account with the difference. Called corporate for the credit and they were useless as well. Absolutely deplorable experience. Useless customer service.

I stopped in to check out an open box item. The people in the mobile department were incredibly…read morehelpful, and we're able answer all my questions. I was excited to see that the open box items were on even further sale after the regular items went in sale for Black Friday. Definitely a good purchase.

Bought a microwave at Best Buy 2.5 years ago. Purchased an extended warranty, still active. The…read moremicrowave crashed today, probably vent fan - pretty cheap repair. The warranty isn't worth the paper/receipt it's written on. BUYER BEWARE!!!!!

If you like your car, then don't go to this place for anything. The geeks started my car and within…read moreone second jammed the transmission into drive and then stepped on it. Who does that? What are these people working here thinking? Had to go 7 times to get a radio. Beware You have your warning.... heed

I went here to pick up an order and it went quick and smooth. I didn't have to wait too long…read morebefore someone showed up with my order. I haven't been inside yet but I plan to in the near future and will update my review then.

Online customer service is ass. Never going to this location. I've been on hold for over 1hour. And…read moreit keeps asking to use ai. I'd like to talk to a real person.

Isaiah and Fabian were very helpful and friendly. Some items were out of stock, but other…read morerecommendations were made. Thank you!

Got T-Mobile Fiber installed in my house about 4 weeks ago, but the job is not finished until they…read morebury the cable outside, too. They have lied to me twice so far regarding when the fiber cable would be buried. Not good to lie to a new customer, and even worse to lie twice!

Improve customer care and stop being condescending build trust with customer and stop focusing on…read moreupselling. I left feeling like John completely lied to me because I did not want to cancel my existing internet account to activate a new one. I have zero trust in this store.

Friendly staff, great prices, and no self checkouts! Yea! Also rebate kick back saves us some $read more

Recently came here since I was in the Oswego area and I was trying to my yearly yard projects done…read morefor spring. Parking was easy and plentiful. Though I had a longer walk than usual since the outdoor section entrance was closed. I was able to casually find my items without any issues. Thankfully the Menards store layout was familiar to other locations I've been too. Great to go for the rebate specials. Solid reccomendation for all your home goods and various finds!

I stopped in over the weekend for some small electronics parts and really enjoyed the big guy there…read morewho was so friendly and helpful - nice style of customer service.

This place seemed to be great after reading the reviews yet I doubt the reviews are real. I'm a…read morecollege student who came in looking to a simple issue addressed which was my battery. upon bringing in my MacBook they took it in and replaced the battery; yet when I got it back my mac was dented up. They then proceeded to replace it causing another storage issue. I then decided to take it to apple and they mentioned parts were missing from my Mac and were replaced with fake parts, keep in mind I bought my MacBook from apple themselves. be careful with these third party companies especially this place. Horrible experience.

My laptop wouldn't boot up. Experience fixed my hardware and software issue within a few days…read more They made my day.

Update: I had the opportunity to speak to the owner Dan and he was fantastic. Dan addressed our…read moreissues and that this is not the level of service they strive to provide. He went above and beyond to resolve the issues and make everything right. Happily going from a one star review to five stars and we will use them again. Thank you, Dan! We've had Leonardi out for two appliance repairs in the last four months, and we won't be using them again. The first visit was for a dishwasher that had stopped getting the dishes clean. After a $300+ repair, it leaked the very next time we used it, causing over $2,000 in damage. That repair should never have been done, and the technician should have advised us to replace the unit. We gave them the benefit of the doubt that he did what he thought was best and called them back for a dryer issue. This technician said nothing was wrong, yet the problem has continued. Fool me once, shame on you. Fool me twice, shame on me. There won't be a third time.

What a great experience! Dan, the owner, came to our house to fix our refrigerator. Not only did…read morewe receive an extremely fair price, he explained every step of the process and couldn't have been nicer. The refrigerator works as good as ever.