I have recently taken over a IT role at a company where Platinum CCTV had provided assistance prior to my arrival. I ran into some technical issues with offline cameras and changes I made that I could not seem to resolve. Adding to the complexity of my multiple service requests were that remote access tools were not available due to security restrictions at my workplace. I worked with Zack and another tech for several days and they both exhibited remarkable patience, courtesy and in-depth knowledge of these systems, and various makes of cameras. They managed to help me restore service to my downed cameras and point me in the right direction on other issues, all without being able to see our network remotely. As someone who has worked in IT & Support for more than 20 years myself, I feel I know good service when I see it and this level of thoroughness and patience is memorable. On just this merit alone, I would recommend Platinum CCTV as a service provider. read more

I am very pleased with Platinum CCTV. Mr. Dunteman gave an impressive presentation of capabilities of 3 levels/resolutions available in security camera system. Aubrey is always helpfull when I call with a friendly upbeat manner. The installers are professional and answered all my questions. I can not say enough good things about the tech support. I am new to security cameras and they took their time to walk me through setup. They were very patient and understanding of my concerns. God bless them all. Tim Dillon read more

Platinum CCTV Surveillance Solutions is the BEST!!!! Will County Habitat for Humanity cannot thank you enough for our new camera system. You are such an outstanding company to work with. The cameras work wonderfully, run efficiently, and we feel very confident our store is safe and secure. I especially love your customer service. If we have any questions, you call us back so timely. Thank you, Michael and Paul, you are so nice to work with and I would recommend your business to anyone!! read more

We've been customers for over 3 years. Reliable products, extremely knowledgeable staff. Prompt, enthusiastic after the sale customer service. Highly recommend! read more

Incredibly lucky to have found this company to install our home CCTV camera's. Three PTZ, one bullet, and one license plate recognition camera. Their knowledge, skill and pricing is outstanding. The software is second to none. I can't say enough good things about this company and all that work there. Please don't give a second thought about choosing Platinum CCTV if you are in the market to have the very best protecting your home and family. Five stars and a giant thumbs up ! read more

Platinum did an outstanding job providing cctv security for our 110,000 s.f industrial building. Prices were very competitive, installation was quick and their staff has exceeded our expectations. Their team evaluated our facility and came up with the perfect layout meeting all our current needs. Highly recommend! read more

Platinum CCTV provides great support! I have interacted with them off and on for a number of years now. Excellent customer service. Every time I call, they have answered right away, and I am immediately speaking with someone very knowledgeable about their products. This type of support is so rare today. read more

Fantastic treatment from these guys, good experience. Michael (don't remember the other guy's name) were super helpful throughout the transaction and months afterward. read more

Great products and great service--Mike and James rate a 20 on a scale of 1 to 10. I have 10 cameras still functioning like new for 10 years. The Police use my cameras constantly. from VINCENT PROIETTI --PHARMACIST/ATTORNEY FROM HASBROUCK HEIGHTS NEW JERSEY. read more

Excellent products, knowledge and support staff.. I am very happy and would highly recommend!

Quiznos, Aurora IL We have been working with Platinum CCTV for over five years and have always found their products & services top class. read more

I bought a DVR and camera system from them three+ years ago. Everything was fine with the set up, installation and how the product worked. Very pleased. Where they have really shined is I since moved. I did not use the system for a couple of years after my move, I went with Comcast Home (stupid) Security System. I recently decided to go back to my old system and needed their help on a few occasions. These folks are totally responsive, sent me all the updates to get me going again, and I love having my old system back. I give these guys my best rating for being customer centric with a product! read more

I can say that our experience at platinum cctv was excellent. James and michael where very helpfull in answering all of our questions on different cameras and which one would be the best for us. They carry a wide range of cameras for everyones particular needs. All the employess definitely went up and beyond to make sure that we where well informed and even help us on the setup over the phone. I would strongly recommend this company for any surveillance needs. Thanks again platinum cctv. read more