The restaurant was 1/4 full maybe. When the 5 of us showed up at 630p I had trouble getting anybody's attention. When I did we were told we couldn't be seated till about 730 w no explanation as there were lots of empty tables. The person was unfriendly and they were probably short staffed. So we sat in the bar anyhow and it still took a long time to get drinks ordered. We sat with no updates and no refills for well over half an hour. When 730 came around I decided to take my group to the Freighthouse for a fabulous dinner. When I paid the bill I was told they could finally seat us. Nope. Wasn't going to risk slow service after all of this. read more

I'm writing this as I'm in the hotel. Unfortunately I have to stay another 2 nights. Thankfully this is my last stay ever in this old, out of date, noisy hotel. Walls are paper thin. You can hear a mouse fart. You can hear people in the rooms next to you talk, snore, cough, you can hear the toilets from the rooms around you and above you flushing. I'm pretty sure we could hear toilets from multiple floors above us. Toilets and sink are always backed up. We have stayed here for over 10 years for the state ski tournament and it has not changed. Unfortunately this us the best hotel LaCrosse has to offer. So sad. The restaurant I would not recommend. We ordered cheese curds as an appetizer and the waiter forgot. When he brought us our entrees we reminded him to not charge us for the cheese curds since we didn't get them. He brought them anyways. Yes we were still charged, and they were awful. So greasy. I couldn't eat my soup which was my entree, because it was lukewarm. At least my husbands salad was ok. I'm not looking forward to the next 2 nights here. read more

I got to stay here for free the night prior to an interview, and given the awesome accommodations and service, I was going to say that this place would be worth $150-$200 per night in a moderately sized city (which, admittedly, La Crosse is not). I just looked it up and rooms go for a lowest rate of $130 per night. The beds were super comfortable and the linens crisp and clean. During my stay, I ran out of hair products and called the front desk for more - within five minutes, they were at my room with a full bag of all the toiletries that they offered (hair products, body and face bars, lotion, deodorant, razor, toothbrush, toothpaste, mouthwash, etc), even though I hadn't asked for all of them. The staff were always helpful and there is a prompt, direct hotel shuttle. If I were planning a fun weekend getaway in La Crosse during the spring or summer time, I would definitely consider staying here again! read more

hotel smelt like chlorine the entire weekend and the pool closes at 10 which was not fun

I travel for work and stay at Marriotts. This location was ideal so I gave it a try. The staff was not helpful and the restaurant food was awful. I will not stay here again read more

Was a good value for the money. There were three of us, and they did mix up the reservation and give us a room with one king bed. The staff was very responsive on the busy summer weekend and arranged for a complimentary roll-away bed since the hotel was booked solid. It was a very tight fit in a the cramped room. Since they just finished a remodel, I would have thought they'd "go all the way" and replace the dated box tv's with flat panels, which would have given more space in the room. There were also beer bottle caps next to the toilet in the bathroom when we got there, which made me question how well they cleaned. The location is beautiful, right on the river. read more

As we drove across the Mississippi River, there was a large sign that welcomed us to the other "West Coast". The Radisson is definitely on that west coast. The hotel had all the regular amenities, but the TV was irritating. It kept interrupting the TV to "update" the newest movies that I could watch and pay for. They had a microwave and a fridge though. I've been in hotels with more character, but since I was there for work, it was fine. The view of the river was nice. read more

Love this property! Great location...fabulous staff....love the rooms....restaurant is good too!

The best hotel I can think of. The cleanliness and light colored carpets, in both lodging room and seminar room, really brightened our stay. The staff showed stellar services, from the front desk to the housekeeping. The Three Rivers Lodge restaurant inside the hotel surprised us with a nice breakfast selections. The restaurant offered tasty coffee and it couldn't get better when the convenience met a great price, pleasing presentation on the plate and a stunning view as you begin a day. We had a very pleasant stay and will definitely come back to stay here. Keep up the good work! read more

Took my mother to brunch here for Mother's Day....in a word: overpriced The food was average at best. Dried out chicken, tough waffles, very fatty flank steak, and stale bacon. The fresh fruit was good, as were the omelettes. The main room with the food had the lights so low older people were stumbling and seeing the food was difficult at best. (Maybe that was intentional). If this is supposed to be the best in town, it's not at all worth it....very disappointing. read more

Not only do they have great views of the Mississippi, the staff were all so helpful and friendly. They accommodated my requests happily, offered info on things to see (you know, like the World's Largest 6-Pack) and places to eat. I got GREAT service here, and I'd stay again here in a heartbeat. read more

Clean, quiet, good restaurant, plenty of parking. I didn't use the pool, but it looked inviting. Good view of downtown from my room. Particularly nice at Christmas because of the light snow in the park behind the building. read more

We held a conference here and it went great. Hotel staff was very helpful and the parking was open for our students.

Best hotel !!! I got this place at discounted price and we a room next to the pool. We enjoyed hot Jacuzzi and pool at this place. They have nice lake and park in front of the hotel. read more

Clean room. View of the river. Was here during a light snowfall. Walking distance to many bars and restaurants. The hotel has one inside that was fair. A very enjoyable stay, love the town of Lacrosse. I can't wait to return when I have a few days to spend. read more

The Radisson Hotel La Crosse was a great place for our conference. The chairs were set up and ready to go. The staff were helpful in assisting us with further conference materials and overall it was a professional environment. read more

Definitely coming back next year. Couldn't get into another we wanted so tried Priceline and got this. It ended up being right next to our event. Arrived at 4 am and Alic was extremely helpful. I asked him about places to eat and he gave me pricing and cuisine info and even favorite dishes. He also said we didn't have to leave the hotel for good food and he was right, It was the best breakfast Ive had in a long time. The pancakes and toast was excellent The beds are soooo comfortable. Very clean. Thanks again to Alic helping with a key issue tonight and a shout out to Brandon for being nice and helpful as well. read more

The room was nice and clean and the bed was very comfortable. The restaurant had a good selection of food. Breakfast and lunch were always delicious and the staff was very friendly and courteous. I had problems with the shower handle falling off, but was able to fix it. A very nice hotel. read more

Amazing staff and a perfect location downtown right on the Mississippi! If you have the chance stay on the plaza club floor for additional service! read more

I recently had a wedding there. Tom Bartig and the catering staff did an amazing job. They truly were a delight to work with! The rooms were nice - newly re-decorated. All in all, perfect stay! read more

Jenni Maxwell (sales director) is,extraordinary! Rooms were great..front desk was nice ..everything was made easy..22 rooms rented for a week and barely a hiccup ! read more

Great staff. The staff at the front desk was super nice and all other staff you met along the way were friendly. The room was comfy and the river side view is pleasant. It was a nice stay and a good place to check on if you are looking for a close place to stay near the river and is close to the downtown area. read more

Stayed here for a work meeting. Rooms are nice with very comfortable beds. Our room did have hair on the bathroom floor and a bobby pin on the bedroom floor - made me think the room didn't get a good vacuuming. The restaurant is good for a delicious breakfast. Coffee and newspaper available for free in the lobby. read more

We really enjoyed this hotel! Room was super nice. Immaculate. We had a city view. Staff was very friendly and helpful. Room service was crazy fast. This is a great location. Lots to walk to. You're right by Riverside Park, restaurants, shops etc. The pool is a perfect size if you have kids who want to swim a bit. No bells and whistles to the pool but we were not looking for any. Would definitely stay here again. read more

My husband I drove 8 hours to lacoss to attend the Irish Festival. We chose the Radisson Hotel because of its reputation and the reviews. They must be writing the reviews themselves. we arrived at the hotel it was in a beautiful setting right on the river. but those who work in hospitality usually are some of the most helpful and happy employees, but not this RADISSON Kayla was the young lady checking us in. No smile what so ever. The Irish Festival is a big deal for lacrosse and it's just located two to three blocks away from the hotel. When I asked Kayla if the Irish Fest was within walking distance she looked at me and said" I don't know look it up on google!" I was so shocked by the response I didn't know what to say. my husband and I just looked at each other. I also had a problem with our room, we were there for two nights but she told me I was going to have to move to a diffetent room 2nd night. Because i got the reservstion through booking.com. she wad totally unhelpful. the next day when we came back to reregister we are laughing to myself oh my gosh I hope we don't get Kayla! But guess what we got? Her demeanor had not changed. overall the hotel was satisfactory nothing spectacular about the room. We paid $300 for the first night and 83 dollars a second night. Go figure. we heard the elevator all night and everyone's toilet flushing. Beautiful view of mississippi but only half the hotel enjoys that. Even at $300 we did not have a Mississippi view hey if you go here just make sure you don't get Kayla read more

The room looked very nice, but there was one problem, bedbugs! We stayed at the Radisson-La Crosse Hotel one night August 21, 2016. I noticed a greenish yellow stain on the sheet and did not know what it was. Well, I got home and started getting bit a few days later and found out that the picture of bed bug eggs looked exactly like what I saw on the sheets. Be careful, do not stay in a room without looking carefully at the sheets for any stains, flecks of black, or bedbugs that are about the size of an apple seed. Look, before you bring your belongings into the room. It has cost us $1200.00 to have our home sprayed. We have cleaned everything in hot water and dried it in a hot dryer. Still had a problem and so now we are have a heat treatment done at a cost of $3800.00. We reported the bed bugs found to the Hotel after we returned home. They reported that they inspected room 507 and did not find anything! End of conversation. We have not even received an apology! Be smart about where you stay and how the sheets and bed in the room look! read more