Prompt service, attention to detail, nice inspector, and thorough illustrated report the very next…read moreday. Would definitely use again!

I found this company based on their reviews in May 2025. One thing that stood out was that all the…read morereviews were positive and five stars. Even though their price was a bit higher than the company my agent recommended, I decided to go with them -- after all, buying a house only happens a few times in a lifetime, and you want true professionals for something that important. Looking back, it was absolutely the best decision. Jay did my inspection and was extremely thorough and professional. A few months later, I had a question and reached out to Ian -- that's when I truly understood why everyone gives them five stars. He provided excellent customer service, stood by their work, and was very responsive and helpful. Overall, this is a great company with outstanding customer service. Highly recommended!

Phil has done inspections for a few of my clients now and has always been timely, professional and…read morethorough. He's extremely knowledgeable and great in communicating with clients.

Worst inspector ever, first plumbing not being connected, then sewage pipes were not properly…read moresloped, air conditioning system went and refrigerator went all in the first 6 months, now roof, come to find out some of the shingles were not on correct, one whole side of roof the shingles were waves and there is absolutely no underlayment under the shingles ,but how would he know because he didn't go up on roof!! Horrible hopefully his house is in working condition..

Unfortunately, due to scheduling conflicts we were unable to use Paul's services. Both he and…read moreStephanie were extremely prompt with sending proposals and taking the time to explain their process with us. Had our schedules aligned we would have gone with them for our asbestos testing in our home. Thanks again guys!

Paul with NoVA Environmental Solutions was awesome when I needed a mold test on short notice for a…read morenew house appraisal. He quickly returned my call and scheduled me the very next day. Paul patiently put up with our realtor's scheduling nonsense and still got the job done despite her scheduling changes. Paul's turnaround on the mold lab results report was also lightning fast. This was a great relief because of the time sensitive nature of my home purchase appraisal process. Working with Paul was probably the least stressful experience during my entire home purchase process! We highly recommend Paul and NoVA Environmental Solutions!

I am not impressed based on several conversations that I had with Lisa Lloyd. I was in process of…read moreconducting some basic research, calling around exploring the different companies and what services they offer and pricing. I called the number listed on the website and spoke with Lisa Lloyd who was unbelievably abrupt with me. She sounded very frustrated and stated she would call me back. I guess she was having a bad day. I continued to conduct my research. She left a message and I called back. I explained to her that I was looking around and gathering data and wanted an estimate. She was impatient and her tone was terse. I heard her sigh repeatedly through the conversation. She asked for my square footage, stated that was all she needed. (It is just under 1, 400 and that includes unfinished space.) She stated she would email me an estimate. She did. Their inspections services are sold in "packages" the lowest being almost $500., the highest almost $1,400.00. They offer added services and "alliances with many vendors on services you may need as a homeowner. " She recommended a $730. package plan, that is higher than most of the inspection services I contacted ($350. - $450. was the consistent quote for a home like mine, square footage etc., with all of the same accreditations and reports). When I asked her to help me understand why her rates were almost double what I had gathered, she became very defensive and hung up on me. Maybe she was having a bad day. Or two, or several. I don't know. I do know that is a lot of money for a home inspection. I do know that I don't have any appreciation for the way she treated me. The company might be a great one - I'll never get the opportunity to find out- but the experience I had was very negative and the way I was treated I won't forget.

The approach to home inspection provided by Matt differentiates him from others. He takes the "if…read moreyou see something, say something" approach no matter how minor it may be. He sets expectations up front and let's you know plan. Then he executes the plan. Upon completion, he walks you through the results and ensures you are aware. The report provided pictures and a detailed description of findings. Overall, it was a very pleasant experience.

Joseph was fast, accommodating, friendly and helpful! He made himself available when I had to…read morereschedule our original appointment or whenever I had questions. I am a first time landlord so I expected the county registration process and home inspection to be tedious and stressful. He did a fantastic job and really made the situation a breeze!

From the owner: All you're home inspection needs under one roof. I offer residential and commercial property…read moreinspections as well as environmental inspections and testing for mold, lead, asbestos and radon. I also perform well and septic inspections in addition to water quality testing. A job well done is a client with peace of mind. I aim to discover the strengths and weaknesses of a property so that my customers can make informed decisions.

We used Tory with Protect the Investment for our home inspection. The inspection day itself seemed…read morethorough and Tory seemed very knowledgeable, and he found a couple interior issues that were helpful for us after we closed on the house. We paid extra for a mold test that would take a couple of days, but after a couple of weeks, never heard back with the results. Our realtor had to reach out to Tory as we were WALKING IN to our closing appointment to have him send the mold test results. Then, a few months after moving in, we found out that there was a pretty significant issue with the roof - and no photos of the roof on our inspection report. We've attempted to get in contact with Tory several times, at several phone numbers and emails, over the past 3+ to ask if he has any additional photos of the roof from our inspection that he didn't include on our report and have gotten no reply. While they did fly a drone up to look at the roof during the inspection, apparently they did not look very closely, go up on the roof, or take any photos. We would not recommend trying to work with Tory or PTI.

Tory, along with his team, did a great job. They thoroughly inspected a property we were interested…read morein. They walked us through the major issues, and explained the potential hazards. Will highly recommend them for any inspection.