Our furnace started making noise during the coldest part of the winter and we knew we needed to act…read morefast. After getting a few quotes we decided on Pickerington Heating and Cooling aka Five Star Home Services. They had the best price but also the best warranty, company story and our best interaction with a sales person. Once we made our decision the were able to schedule the install within 48 hours. They also easily installed the smart thermostat we had purchased. The installation techs were friendly, quick, thorough and clean. We would highly recommend calling Pickerington or one of their other local branches.

WOW...I look so forward to this review. We came home last Saturday afternoon to find we had No A/C…read more Knowing I have a 23yr old A/C unit I knew this was coming. I called 3 companies and set apt.'s for Monday. 1 was a company we used to service our current A/C and Heater for the last 9 pears and they have been great. The other 2 were the best rated I found that I liked. Pickerington Heating and Cooling aka 5 STAR SERVICES did not come in the cheapest but was in the middle and the reason I pick them was because of the Salesman Josh ! An older very experienced man in the industry not just sales. He was so knowledgeable about all the systems and what I truly needed. But he convinced me what separated Pickerington Heating and Cooling was the staff and installers. The Installers are truly what matters in a job like this. They told me on Monday they were so booked that it would be next Monday before I could get a Fill install. But Josh went above and beyond and stop back the next day with a capacitor that got my old one up and running so we had a/c to get by with. Sure I could have just had him replace that and been done and we both knew that, but it is 23 yrs old. So we chose to replace it. Now they call me on Tuesday and say an opening came up and they could squeeze it in Thursday !!! Great News !!! Now the BEST PART ...The 3 men they sent out Jerrick, Tony and Zane. These 3 worked together like an Ohio State Offense ..2 worked inside taking the furnace apart and Zane outside taking the old A/C unit apart and installing the New Goodman. When it was all said and done I was so impressed ..Clean as you go, organized, communicated great between the 3 of them. Every thing they touched or did looks great, clean and professionally installed. I have been in sales and high end customer service and these guys ROCKED IT...Thank You All...You deserve this review...If your reading this far...Do NOT hesitate to call this company..

I highly recommend this contractor. They offered a fair price, were honest and straightforward…read morethroughout the entire process, and did exactly what they said they would do. The work was completed efficiently and professionally, with no surprises. It's refreshing to work with someone who is reliable, honest, and takes pride in their work.

Contacted easily, came as said he would and called in advance to advise of time. Arrived masked…read more Diagnosed issues with outlets to which one was bad and replaced it, fixing the rest of them on that circuit. Rate was reasonable and he was polite and courteous. Local company with family of two generations involved. Kept his info on bulletin board in kitchen, which at my daughter's house means "approved vendor"

Trevon came to my home for a furnace repair. he was professional and friendly. he worked…read moreefficiently and communicated clearly! I will definitely call them again if the need arises!

I stopped using because I found a HIVAC service provider I like better. SHC is basically OK…read morehowever I am very demanding and also requirement full understanding what and why things are done or needed.

Update 6-3-2025. Just hired these folks again to take care…read moreof an urgent and difficult issue. They sent out Kyle and Tyler. These guys are true professionals. Diligent, thoughtful, good communicators (they listen), polite, and very "likeable." Kyle and Tyler worked like surgeons: precise and clean. They also gave good advice. These are the guys you want working in your home! From 2024: Safe Electric & Plumbing is the only firm you should hire. These people are not only diligent experts who are highly responsive, they are also decent and kind people. We had them work in our home several times - and its always the same: Wonderful. They diagnose the problems with the disciplined approach of scientists. They communicate clearly, are polite and extremely pleasant - but most of all, they are the absolute best. If you hire any other company besides Safe Electric & Plumbing, you have made a mistake.

Had them out to clear a down spout drainage pipe. They refused insisting it required a $5500 line…read morereplacement and extension. I ended up having to do the work myself. They still insisted on a $69 service fee. I guess it's a house game. Not going to roll the with them in the future bad business ethics.

Eric came out to fix a dripping pipe in our radon remediation system. I called him because I…read morethought he had installed our system 20+ years ago (his name and number were on the pipe). However, it turns out he had fixed our system several years ago, but was not the orginal installer. He still fixed it for me and didn't charge me for the visit, which was definitely above and beyond what I had expected!

My home has high radon gas. This radon remediation business put in $2800 dollars worth of labor and…read moreequipment to just aerate my basement, actually not doing what is required by the Department of Health. DOH requires that the equipment suck air from under the basement floor to create reverse pressure and take out the gas safely. Instead, he put in pipes into empty air of cinderblocks, which just blew the air around. The pipes also had no dampeners, and created no suction. I had to pay another company additional money for them to repair his fake installation. The owner is jovial and nice enough but completely screwed this job up and has gone radio silent after I contacted him with the photographic evidence of the problem, and the bill from the other company that fixed the problem. Now I don't have a radon problem, but not thanks to Radon Fix. I'm also going to file a complaint with the Better Business Bureau.

JF Baker was easy to work with. We had them out to inspect our roof, expecting to have to replace…read moreor at least repair. To our surprise, our roof still had a decent amount of life left. Rather than take the easy sale, we got an honest response and a minimal cost for the roof inspection.

I had a new roof installed In January. Now my kitchen ceiling seems to have some water damage. I…read morecalled and talked to a very nice lady she said they were very busy but somebody would get back to me. I work M - F till about 4:45 so I would be a very late appointment or a Saturday. Well as of yet it's been going on 3 weeks a repair person contacted me but then said he would let me know in the morning if he could make it at 4 that day because I had arranged to leave work early to meet up with him. I never heard from him again. Still waiting......

Superior service and quality work. Love Scott And his attention to detail ! Stay away from the…read morebig commercial HVAC !

I switched to KNOW Heating after using a big name company that I did service with for almost 10…read moreyears. The big name company with fancy commercials on TV And took monthly service amounts to "make it easier" for me. 2 years ago they said that I needed to replace my ENTIRE air conditioning unit that they had been servicing for almost 10 years. The unit was only 11 years old at that point. They tried to sell me a new one for $9k !!!! I decided to get a second opinion and had 3 different companies come to check the unit. THERE WAS NOTHING WRONG. They said someone had loosen up a valve and all the antifreeze was gone. Needless to say I was almost the victim of fraudulent business practices. I dropped my contract and have been with KNOW ever since - you WILL NOT find a better HVAC company with amazing customer service and integrity. Ask for Scott! I have referred 5 people since then and they all love the service.

I had some suspicious-looking tape on my furnace's ductwork that I had been told might be asbestos…read moretape. Although it was mostly intact, there were a few places where it had gotten torn and had some pieces hanging down. I contacted Lyle Environmental after reading good reviews about them online. They gave me thorough instructions on how to safely collect a sample of the tape so they could test it to determine if it was indeed asbestos tape. After I dropped off the sample they tested it and got back to me very quickly with the results: unfortunately, it was definitely asbestos tape. They described my options: removal, encapsulation, or doing nothing, and told me they could send someone to look at the ductwork and prepare a bid if I decided on either of the first two options. After I contacted Lyle and told them I'd like to have them deal with the tape, a representative came to my home and looked over the ductwork. He recommended removal of the tape where it was torn and encapsulation with a product called LagKloth where the tape was still intact. Lyle's bid for doing this work seemed quite reasonable so I made an appointment for the work to be done. The crew showed up on time the morning of the appointment, got straight to work, and completed the job within a few hours. My experience with Lyle was overwhelmingly positive. Every person I dealt with, from the office manager who took my initial call, to the person who looked at the ducts and prepared the bid, to the crew who did the asbestos remediation, was courteous, professional and conscientious. They answered all my questions and did the job for a reasonable price. They completed the lab work and got me on their schedule quickly. Moreover, several months after the work was completed, I noticed the LagKloth had become detached from the ducts in some areas. These areas are made of wood and had been painted years ago with what is most likely a lead-based paint, which Lyle thought is probably why the LagKloth had loosened from them. Lyle sent a technician out who fixed the problem at no extra cost. Lyle Environmental does good work and stands behind it--I highly recommend them!

Dealing with this company was excellent. The team that came and tackled our asbestos removal was…read moretop notch. The onsite engineer answered all my questions, walked me through when it was finished, and explained the process to extract the asbestos. Anyone looking for a company that can and will handle such a delicate matter can look no further than with Lyle Environmental.