I came to The Maya Salon for a last-minute trim. After calling several salons trying to get a last…read moreminute appointment, this was the only place that had an opening. Finding the salon was easy and there was parking right out front, which made it even better. I stay in South Pasadena on weekends at my boyfriend's house, so I decided to give it a try. EJ was incredibly kind and welcoming. I arrived a few minutes early while he was finishing with another client, and he saw me right at my appointment time. He also offered drinks and snacks, which I really appreciated because I definitely needed the caffeine boost that day. He washed my hair and gave me the trim I desperately needed, removing all my split ends while still keeping my hair long just like I asked. I'm always nervous about losing too much length, but he really listened and delivered exactly what I wanted. His station was also very cute and calming, with plants around the mirror and a dream catcher. I deal with anxiety, so I really appreciated his relaxing energy during the appointment. I usually get my trims done in Beverly Hills with my longtime stylist, and I was pleasantly surprised that the price here was about the same -- $120, which is pretty standard for a good trim in Beverly Hills as well. Since I happened to be in the area, I thought "why not?" and I'm really glad I did because it turned out to be such a pleasant experience.

IRIS was amazing. She saved my niece's prom day. We needed an appointment hours before her prom…read moreafter a cancellation elsewhere. Iris responded and made herself available to us. Thank god! She's so friendly and welcoming. We came in wanting a voluminous blowout with bouncy curls and a side part. Iris delivered. My niece was so so happy with her hair!

Jessie is personable, has great attention to detail, and is very thorough. She provided great…read moreadvice and tips when washing and styling my hair. She asked questions and listened to my likes at the beginning of our session, and she customized styling my hair based on my preferences. And for the first time ever, I actually liked how my hair was styled after my cut; I usually never do after a dry cut/curly cut because stylists usually put too heavy products in my hair which weighs it down. All to say, I had a great experience with Jessie. She gives wonderful, positive vibes; and I will be booking with her again in the future!

On 5/29/26, I dropped off my super curly haired teenager here so they could do some magic for $300…read more We showed photos of what he wanted. I told Melissa he's a high schooler and also needs a sustainable cut/style. I should have never walked away leaving my underage kid there. I was really counting on Melissa to figure out if the look he wanted was possible with his hair texture after she got in his hair. When my kiddo came out, he had a fro with undefined curls, I was shocked and I could tell that my son was not happy. He said he thought there would be further styling or cutting but that did not happen. My teen doesn't quite yet have his voice to speak up. Needless to say when we got home, he was in tears and he had to stay home instead of going to a dinner event. I called the salon the next day and spoke to Angie. I sent her the pictures of what he wanted and what he ended up with. She said they would find a solution immediately. However it's been over a week of text messages that have not been returned. None of my voice mails have been returned. I even walked in to the salon and Angie was out to lunch. I was told Nicole would call me back. That has not happened. I managed to talk to Angie and she promised she would talk to Nicole that day and get me a response. It's now been over 7 days and this has not been resolved. We walked away paying Melissa $345 including tip. And another $100 in products. Seems like we need a call back and definitely need a redo which they advertise as their policy if there is unsatisfactory service or a refund. I hope that if Melissa reads this or the owners, they might consider growing a conscience in the treatment we have received.

Have been to over 10 Drybar locations across NYC, LA, Pennsylvania, Connecticut, London, and…read morebeyond, and this Pasadena location was by far the worst experience I've ever had. The woman at the front was lovely and kind, so check-in and check-out were the only bright spots. I arrived with clean, wet hair and had already chosen the products I wanted used. Once I sat down, it was clear my stylist was in a mood. He refused to use any of the products I requested, saying he "doesn't like them," and proceeded to blow dry my hair with zero heat protection. The blowout was rough and he was aggressive with my hair, couldn't get it straight, and it was obvious I was in pain. Wanted to get up and walk out the entire time, and honestly should have. Went home, washed my hair, and redid it myself. Paying $70 for that experience was not okay. I don't write bad reviews often, but felt I had to warn others.

I recently visited this Drybar location for styling ahead of a 4pm photoshoot. While the…read moreappointment was efficient, the overall experience felt more transactional than elevated. After sharing that I wanted loose curls, there weren't many follow-up questions about how well my hair holds curl or how long I needed the style to last. I ended up requesting tighter curls toward the end once I saw how the front was shaping up, since my hair typically needs more structure for longevity. Additionally, the atmosphere felt somewhat flat. Part of what makes a blowout appointment feel worth $65+ is the hospitality and light, welcoming interaction that turns it into a mood boost -- and that piece felt missing during this visit. I also felt some pressure around tipping at checkout, which left me slightly uncomfortable. Sharing this as constructive feedback, as I believe a more personalized and welcoming approach would really elevate the experience.

I have very curly hair and have been going to a stylist in N. Hollywood for the last few years, and…read morehonestly have been displeased with half of my cuts with her. So, I have been on the great 'curly cut' stylist search. I wanted to like them, like my cut, for the cut to not cost an arm and a leg, and for the location to be closer to my house. I do not have Reddit, but I look up a ton of stuff there and read the comments from others and Jenny S. at Ecco Hair Studio was mentioned. So, I quickly looked up the studio. It was extremely quick and easy to book an appointment, straight from their website. Jenny gave me an excellent cut, and she was warm and welcoming. Such an easy person to converse with. I loved my experience here and I found the staff that I encountered to be very nice. I am happy to report that the studio and Jenny met all of my criteria. I highly recommend! I wish I found Ecco and Jenny sooner!

Jenny did it again! I love her. She is kind and sweet and does an excellent job at my color! I…read morealways feel taken care of and the overall ambiance is always warm and cool! South Pas is always super magical but this place just adds to the awesomeness! I have been going here since the new year and so glad I jumped into trying a new place and she is so good at her work. I will continue to support this place as it never disappoint, don't sleep on this place. It's the best!

Investing in a good hair cut truly makes your entire look. I have had hair cuts all over La and I…read moredon't trust ANYONE but Pamela for my hair cuts. Not only is blackbyrd the TOP hair salon in my opinion, but it's also like a little family. Pamela pours so much love and care on all her clients. She is such an empathetic and so full of heart.. she remembers details about her clients and makes sure you have a pampered stay from beginning to end. She lends an ear and has given me some of the best advice. I feel so heard, and pampered each time I come here. I look forward to seeing the fresh flowers at the shop, the coffee/tea, the cute candles and chocolates I like to get. Blackbyrd also carries all my hair care products that make the biggest difference for my hair. Come see Pamela for the BEST hair cut OF YOUR LIFE!!

Pamela is a hair genius. She is unbelievably talented, thoughtful, and her aesthetic is unmatched…read more I have been getting my hair cut by her for almost 10 years and I will never stop. She is an artiste with her scissors and a friend to confide in when you are in her chair. Our hair is a part of our spirit and I only trust pamela to cut/style my hair.

I can honestly say this was one of the best hair experiences I've ever had. For the first time, I…read moretruly felt listened to--not just what I wanted, but also what I didn't want. Mileydy took the time to evaluate my hair in a way that felt so thoughtful, considering my skin tone, face shape, and overall style. My color came out absolutely beautiful and so flattering, and the cut is hands down the best I've ever had. The attention to detail really amazed me. I actually found Mileydy by chance on Google and fell in love with her work on Instagram, and now I feel so lucky that I chose her. I walked out feeling heard, understood, and genuinely happy with my hair. I couldn't recommend her more.

My sister came to ColorByMileydy in Brea after struggling with uneven tones and damage from…read moreprevious coloring. She has Asian hair, which can be difficult to lift and blend, but Mileydy truly understands how to work with dark hair safely while keeping it healthy. She transformed her hair into a soft, elegant, dimensional chocolate balayage that looks natural and expensive. The appointment took time because she focuses on hair integrity and precision, and the results were absolutely worth it. If you're looking for a balayage specialist for Asian hair in OC, she is the expert to see!

Took me in last minute for a hair gloss and had the kindest treatment and professional service! Had…read moreno idea they were tucked away in this corner of Pasadena. Reasonable prices. Would come back!

This is so difficult for me to write but I want to make sure this doesn't happen to another client…read more I prefer to support smaller local companies and was hoping after all the reviews that I would have a new stylist for my daughter but not I'm planning on coming back. The stylist did a wonderful job, knew what she was doing and gave her a great haircut. Very happy with the hair cut however that night the back of her head was hurting and I looked and it was red. The stylist was not cognitive ,sensitive and gentle enough to realize she was a little rough when untangling and washing her hair. During the time she didn't feel it because she was washing her hair so she assumed it was during that time and it was normal to pull on the back of the head to untangle it a bit. The aftermath was painful. I don't want to give names so dm me if you want to discuss it but overall it was a great haircut but a bad experience!

If you're looking for a spa, check this place out. This spa is clean and centrally located in…read morePasadena with reasonably comparable prices. I love coming here for facials and to touch up my brows. I utilize the services of Julie, who is very attentive to detail and your personal skin care needs - this is your go to person. For my facials, I let her take the lead and go with what she feels my skin needs. I have never had any issues from the products used and I have always been satisfied with the outcome. I'm not going to lie, the extractions hurt but they're necessary so just grit your teeth and the process will be over before you know it. This spa is located in a plaza with a very ample parking lot. It is monitored so make sure you pay for your parking (I believe the first 30 or 90 mins are free...forgot the deets on that) or you will come back to a ticket. If you're in a need of a snack before your appointment, there are several coffee shops you will pass before reaching the spa. Appointments are required as is a deposit for services.

I scheduled a month ago for my nieces party. Two sisters for hair and makeup and 11:00. One would…read morebe getting hair while the other makeup and then switch. I text Liz to ask if they can add my sister at 10:00 for hair and makeup and she confirmed yes. I have all the proof on my text. Then a few days before I asked if they could do my hair at 9:30 no makeup and they were nice enough to accommodate me (or so I thought) fast forward to day of our big event. Yes I was running late and they moved it down that was my fault. But when my sister got there at 10:00 they started asking for one of my nieces saying one of them was suppose to be at 10:15. My sister called me on speaker and Liz was very rude and unprofessional. She totally made my sister feel so uncomfortable on a very important day for her and her daughters. It made me so upset that the start of their big day was ruined by how rude they were being treated and how Liz was yelling at me on the phone. I sent screenshots to my sister so she can show them proof of all our conversations. Liz dismissed it still blaming me. I told my sister here is the text she sent me with prices because I have a feeling she's going to try to charge you more. Sure enough my sister said she tried to charge her more. Upon seeing my nieces to get them in their quinceñera dress I could not believe the makeup that was done on them. I could have done a better job. They slapped sloppy glitter on top of their eyelids and put on cheap eyelashes. Their makeup looked lfar from special and the girls were so disappointed they almost cried. This "beauty bar" is not for a special occasion! Avoid at all cost. You will be disappointed. The makeup artist is nicer than Liz that's for sure but does not do quality work. Pay more for makeup because a cheap price comes with cheap makeup and hair . Update! The business intended to clarify but they are wrong. The attitude of Liz ruined what was suppose to be a special moment for my sister and nieces! There was no need to be rude and yell at me on the phone!