This is a review about the extortionary practices of Dr. Ferro and her office…read more During my routine visit, Dr. Ferro forced me to schedule a follow up for something which I assured her was normal - had been recently checked in NY and is fine. She refused to listen to me. Abhorrent behavior. I scheduled the follow up, basically with no choice, and came for the visit in December of 2024. The tech saw me first, and then I was seen by Dr. Ferro. She got the reason incorrect for my visit not once, not twice, but THREE TIMES. She showed a complete lack of interest, lack of knowledge, lack of understanding. My reason for sitting in that office was primarily her doing, additionally communicated to the tech, and should have been in my patient file. After explaining to her again (and again) why I was there, she ended the visit by APOLOGIZING for wasting my time. "I'm so sorry for having brought you in here and wasted your time" - I should have recorded her. If the only thing wasted was time, a negative review would already be necessary. However, I paid $50 for this visit at the office. In January, I received a bill for $119 for this visit. Now, in April, I have just received a further bill of $25. The front desk staff is either unempowered or unable to answer for billing questions, both of which are unacceptable. They say these are all for the same visit, just now being processed for insurance. In December I already had found a new provider as I would never return to someone who doesn't listen to her patients and who arrives unprepared for the visit she requested. However, it is clear now that her office is simply trying to extort their patients for their money and their insurer's money. This office should be shut down - I wouldn't wish this experience on any person.

Had to book my GYN appointment 1.5 months in advance, only to be told the day before that I needed…read moreto reschedule. Showed up at 9:30 AM, waited over an hour, then was told to reschedule again (while I was in the waiting room)! On top of that, the long questionnaire made what would've been a 10-minute doctor visit feel pointless. Poor scheduling, long waits, and no parking. Completely unacceptable.

He sido paciente de South Miami OB/GYN durante los últimos dos años, y mi experiencia ha sido…read moresiempre frustrante. La recepción, especialmente en el tercer piso, es extremadamente grosera y poco servicial. Es casi imposible obtener una respuesta directa, y se comportan como si fueras una molestia incluso por hacer una pregunta básica. Hay una mujer en el segundo piso --delgada y con una actitud desagradable-- que trata a los pacientes con cero respeto. Su tono siempre es agresivo y hace que toda la experiencia sea increíblemente incómoda. Esta clínica parece una estafa. En lugar de atender mis problemas de salud, me derivan constantemente a otros médicos, alargando las cosas solo para cobrar más visitas. Las citas son apresuradas, rara vez hay seguimiento, y tienes suerte si pasas más de 15 minutos con el médico.

I have been a part of this group for well over 15 years now with zero complaints. When I became…read morepregnant with my first, and sadly miscarried, Dr.Miranda treated me with respect and empathy. Thankfully, I became pregnant again quite quickly and proceeded to be in their care until 24 weeks with Dr.Rodriguez. She is truly a wonderful woman and knowledgable doctor. Unfortunately, I transferred care due to their strict "No Doula" and "No Hypnobirthing" policy. When I asked my doctor about it, she said "dont waste your money" and "many of the L&D nurses at south miami are doulas" (not true). Per ACOG (American College of Obstetritian & Gynecology) "Evidence suggests that, in addition to regular nursing care, continuous one-to-one emotional support provided by support personnel, such as a doula, is associated with improved outcomes for women in labor". Hypnobirthing is also a proven pain management technique. So why do they have this policy? My guess is liability purposes. ("https://www.acog.org/clinical/clinical-guidance/committee-opinion/articles/2019/02/approaches-to-limit-intervention-during-labor-and-birth) This "no doula" policy, coupled with the fact that South Miami has an astronomically high c-section rate, were all red flags for me. I absolutely do not want a C-Section. So if you're preggers and looking to avoid the "Cascade of interventions" that come with labor, I would proceed with caution. Not to say it's not possible, but there are already policies at South Miami OBGYN that protect the medical group while also stripping the mother of options for their birth experience. Worth noting that when I transferred care to a different doctor I got a call from this office to the tune of "just to let you know, if it doesnt work out with the new doctor you can't come back to us for care". 5 star group for regular OB Care 3-4 Stars for pregnancy support

Dear Dr. Siman, You…read moreare amazing and definitely the best OB/GYN I've ever had! I appreciate your style so much: warm, kind, considerate and 100% informative. I love that you take your time before and after the examination to discuss concerns, questions, or just anything in general. You always take my crazy concerns/notions (do I have breast cancer?) seriously and never think I'm overly worried/concerned. You follow through with the necessary exams and tests, ensuring that I feel comfortable and that we receive the results that we need. One of the best parts of your office is that I honestly have never had to wait long for an appointment. I've seen some other reviews for the other doctors in this office where people have complained of long wait times, but I've managed to luck out every time. The office staff is also really wonderful. The front desk girls are nice and sweet, and always promptly take care of appointments, insurance and all that other fun stuff. Furthermore, they always follow up with phone calls and reminders. A definite plus. I've referred a few friends here, after being referred myself, and everyone always gives me positive feedback as well. Thank you for being you!!! All the best, SabrinaAnna*

The office staff at this establishment makes coming here unbearable. I have been left without a…read moreprescription multiple times due to errors on their end and when I call to fix the situation I am never taken care of in a timely manner. I have to resort to calling multiple times a day and most of the time I am transferred to an after hours message service (even though I am calling during regular business errors). When I finally do get through I am told a nurse will call me back and they do not. It's not until I call three or four times that I am finally taken care of. JUST TO CLARIFY- THIS IS NOT A REVIEW FOR DR.SIMAN. It is unfortunate that the front office staff is so incompetent and rude because the actual doctors are wonderful. Dr. Siman is a great doctor and very friendly. However, her office staff has hindered this practice.

I have been going to Prime Care for over 20 years and have been extremely pleased with the senior…read moreand junior Dr. Rosens, they are both attentive and caring doctors. I (and my husband) have had excellent care and when we have emailed them always had an answer that day or the next day. Could not be more pleased with all the doctors and staff there, highly recommend. Unless there is an emergency we have never had to wait more then 15 minutes or so.

Unprepared staff- met with them 3 times and the 2nd and 3rd time was as if I was talking to a new…read moreperson even though I met with the same one. Did not bother to review my file before the 2nd and 3rd time wich was very dissapointing and because I felt well today the episode I had a couple of months ago, that landed me at the urgent care, was nothing. It was a complete waste of time.

I had a Bad Sinus Condition. Dr Kronberg treated it but wanted to make sure the problem was…read moregone.He is an extremely careful Doctor. I went to his Baptist Hospital office where he has a State of the Art Cat Scan that is built just for sinus viewing. The scan was basically a Chair you sit in and the Scanner goes around you head and takes it's pictures. The whole thing took about 60 seconds. The results were there immediately and the tech person E Mailed Dr Kronberg the Pictures and he called me right away and I was thankful all was well. It was star wars medicine. State of the Art and I am very thankful I have such a great Doctor. I don't know if other ENTs have this type of Equipment but I am thankful mines does.

Dr. Kronberg is an excellent doctor. He came highly recommended to me and has done surgeries on my…read morefamily. His office staff is great, very efficient. I would definitely trust him to diagnose your sinus issues and come up with a solution that will work for you. The practice is very busy and you may have to wait, however be assured it is worth it. Or, call and request a first thing in the morning appt you can usually get in ASAP. One other thing that I was really appreciative about - my son needs sinus surgery and they were able to squeeze us in last minute so we wouldn't have to pay a high deductible for the following year. They really do everything they can to accomodate patients and get you better.

Made an appointment and confirmed multiple times that they accepted my insurance. Tears of relief…read morebecause I was so relieved to find an OBGYN that accepts it, even if I had to make an appointment several weeks out. Called to confirm my appointment today, two days before, and was told that they do NOT accept my insurance. Horrible and unconscionable customer service.

I had my baby in May 2020 with this practice. After all payments made by my insurance and I, my…read moreaccount was in credit of $700 dollars. I have exchanged several emails and tried to call multiple times, but they still have not issued a credit. Whenever I call, they put me on hold until I give up and hang up. Their billing department is a mess, and they have no respect for people. Completely dishonest and shady admin office.

Excellent! Excellent! Excellent! Dr. Hecker and her team are phenomenal! They're kind,…read morecompassionate, reliable and professional. Years of exceptional service that never disappoints. I'm grateful for a team that is readily available souls I need anything.

Recomiendo muchísimo la Doctora Hecker, la señora Marlen y todo el personal de apoyo, son muy…read moreatentas y profesionales en lo que hacen. excelente servicio.

Dr. Pernas did surgery on my spouse and did an amazing job, I met him on my spouse follow up and he…read moretook the time to answer all my questions without a problem, he took the time to show me how the procedure was done. His staff were also nice and courteous answered all my questions as well it's not often when you meet a doctor that is so down to earth.

Please note my review is 5 stars Dr Pernas and 2 stars Office staff…read more Francisco Pernas is an excellent physician- I cannot say more good things about him. Unfortunately billing practices are unusual that even if you have insurance they will charge the office visit and 20% copay upfront. So expect to pay a lot up front. The office would also benefit from stress reduction classes as the front desk staff is quite curt sarcastic and display quite a defensive attitude. We were surprised about their billing and asked to be billed but were greeted by confrontational behavior...if you can get past the behavior- what counts as patient care from the doctor is amazing.