Ive gotten food from Rafael's for years. Delivered, carry out, or dine in. My least favorite is to dine in. Our power was off so we decided to go to Rafael's and eat as it's the closest restaurant for us. There were about 10 people inside, one cook, one busboy or kitchen helper, and the young man at the counter. I ordered a large Chefs Salad with an appetizer combo. My wife order fried pickles and meatball sub. My food came out several minutes before hers and her pickles came with the sandwich. Her "meatball" sub had no meatballs, and no marinara, the meat which was mushy and didn't have a beef or Italian flavor. The cheese appeared to be either feta or mozzarella but a heavy read and white sauce masked the flavor. She went to the counter and the young man who is cashier, waiter, and who knows what else said, "yup , that's what a meatball sub looks like" I hope the management gets their act together. read more

absolutely horrible. Tried ordering pizza for a bachelorette party today. First thing that went wrong, was how incredibly long it took to place the order over the phone. The woman claimed that it was her first day, that she was new, and was apologizing for how long it was for her to simply take the order and putting the order in. we repeated what we wanted probably 3/4 times and each time the order was repeated back incorrectly. we asked if there was a manager on duty so we could have someone else more experienced take our order, but the woman stated that the only other person in the building was "mexican". such an incredibly rude racist way to say someone doesnt speak english. upon hearing that we decided to just cancel our order. at that point the woman on the phone said our order was not placed and she did not use our card info to submit anything. she then stated someone who has worked there for some time would be showing up and that we'd recommend a call back. somehow even though we told her we didnt want our order anymore or not to place the order, we had received a phone call from a different employee stating that the pizzas were made and asked if we wanted to pay for them since they were made although we had stated multiple times to cancel the order. after being rudely told we'd receive a refund, we tried calling back to ask for the name of the employee but was ignored multiple times until we called from a different number. on top of that they over charged our card because they took our order down wrong. we had told them not to charge us and they still did. whoever is running this establishment needs to look into who worked the morning and night shift on August 14th, 2026 as whomever answered the phone BOTH times were highly unprofessional and should not be working as the forefront of this establishment. WILL NOT BE RETURNING OR RECOMMENDING THIS PLACE TO ANYONE. THEY WILL GET YOUR ORDER WRONG, TAKE YOUR MONEY AND CHARGE YOU EVEN CANCELING YOUR ORDER ON THE PHONE, AND WILL BE RUDE ABOUT A REFUND. read more

I made the mistake of stopping here today for lunch. First off, it is 100% self service. No one said a word to us after we sat down. After a few minutes, we realized we had to walk to the counter and place our orders. My wife and I ordered lasagna that was pretty tasteless. I'd rather have Stouffer's any day. The total for this microwave food and two sodas was $33.93 including tax and a 4% service charge. Service charge? For what? I should have looked at my receipt before leaving. Do yourself a favor and go someplace else. Anywhere else. read more

We get and like the buy one get one pizzas here. It's pretty much all we get. The pizzas are good but like everywhere more expensive than they were.. atmosphere is casual and inviting and clean. Small "mom and pop" feel the we enjoy. Service is good, staff is nice and attentive. read more

Food here is good. I like the variety! Italian, Mediterranean, American! All made well.

Pizza is pretty good, but we felt scammed... It says Buy One Get One Free inside their restaurant and on their marketing, but we were told when we got there to pick up our order that it's actually Buy Two, Get One Free. I don't know if this was a misunderstanding by the staff or just false advertising. We ordered 3 large pizzas and asked them to duplicate each one for the BOGO, and confirmed that we would be picking up 6 pizzas for our party. We got there and only three pizzas were ready. The waitress was helpful and rushed the order when we had to re-order everything, but we ended up paying twice as much as expected and showing up late to our own party. Please fix everything that says BOGO because it is just false. It also says "BOGO not optional online" which is vague - it should say BOGO not available online. We went through the trouble of canceling our Slice order and ordering over the phone because we were told we would get the BOGO (which we didn't). read more

Rafael's Italian Restaurant - Italian Near Me - Soddy Daisy, Tennessee

Delicious. We ordered through UberEats and were thrilled with both the quality and the portion size. All the little extras, like side salads were an unexpected bonus and wonderful. This is a gem. read more

Great service and great food. Very reasonable prices. I could put their tomato sauce is cup and drink it... best tomato sauce ever. Taste so fresh and perfectly seasoned. read more

This is the third time I've arrived to pickup my carry out order and they haven't even started cooking it yet. The management needs to fix this please. This time the printer stopped printing orders in the kitchen; no telling how many people will get the same service tonight. read more

We are new to the area, so we have been trying restaurants we know nothing about. And this was one of them. Let's talk about the menu first. It is just way too big, too many choices. Italian food, Greek food, and American. It's like they are trying to do too much. We shared a Gyro. Very disappointing. It's not a complicated sandwich, but they managed to get it wrong. The meat was dry and stiff. And instead of lettuce and tomatoes, ours came with sliced green peppers and onions. I can say that the sauce was good, but the sandwich overall was a disappointment. The service however was excellent. The young man that waited on us was friendly and took care of whatever needs we had quickly. The inside of the place is kind of like the menu...you're not really sure what they are trying to convey. This one is off our list of keepers. read more

I was hoping this would be liKe Gondolier's... It'not. Very subpar. It may do in a pinch but I can't recommend in good conscious. The food was less than good and service pretty poor as well. read more

By the allspark I can't believe it took me so long to try this local flavor. Usually my wife and I or Papa John's or Domino's people. How long I have been mistaken and followed the wrong route. Rafael's is some of the best sausage on a pizza I've ever had. Maybe I like a two-for-one deal that is very affordable for a family. They have a whole lot of other items besides just pizza, but I didn't try any of that don't really care about it at the moment. While we were there, their staff was incredibly courteous and polite. Definitely some cool cats there. read more

Food wasn't good and very pricey , and the topper is it is served in a to go plate and plastic silverware to eat with.. NO NO NO

We went in a little bit before 9pm.. they don't close til 10.. There was another older couple eating.. I'm not one to complain EVER about another business BUT my family has restaurants.. all the chairs were up on tables and not just other areas but directly at our feet the girl was mopping using straight ammonia.. after mentioning it they still continued to mop where we had to leave.. our eyes were watering it was so bad... There were two little kids , the owners kids, who were jumping off booths sliding on the wet floors screaming running past the tables... So we along with the other older couple had to take our food and leave. read more

Chicken caesar salad was tasty and fresh. First time ever for tomatoes in a caesar salad, but easy enough to pick off and put aside. Clean. Friendly and helpful staff. Charming decor and layout, but older place with odd odor. Did not smell dirty or musty, but definitely not pleasing. Made it hard to eat inside. A turnoff. Self order at counter. Good variety and quick service. read more

Rafael's Italian Restaurant - menus on the wall - Italian Near Me - Soddy Daisy, Tennessee

Excellent choices. Good salads & sandwiches. GREAT service. Good location in a sea of chain eateries, this place is a welcomed surprise on my first trip to Soddy-Daisy in decades! Highly recommend a visit! read more

This was my first time eating here and it was the best. The wings are the best and the pizza was good too. Definitely worth the money

After some thought I am going to update my review. I don't like their pizza. That kept me from giving them 4 stars because I guess I feel with that rating they should do everything well. I ordered yet a different sandwich today and decided I am being harsh. I think their sandwiches are some of the best and they have really good fries. The Greek salad is also good, though a tad too much cheese and not enough olives and the carrot pieces are strange, I just remove those. Anyway, it was ridiculous to give them 3 stars and then stop by so much. Come get a sandwich and some fries soon! read more

Rafael's Italian Restaurant - New menu board. That is a lot of choices! - Italian Near Me - Soddy Daisy, Tennessee

Ordered two small cheese pizzas for carry out. Came into empty restaurant and watched the employee open both boxes to ensure correct order. Guess I should have looked myself. Both pies burnt beyond being eating. There is no decent pizza in soddy-daisy! read more

Rafael's Italian Restaurant - Burnt beyond eating. - Italian Near Me - Soddy Daisy, Tennessee

Pizza was good and calzone looked the way it should... My only gripe would be the jalapeño poppers had cheese inside? They should be filled cream cheese. NOT cheese Lastly, once food is ordered the person should take the order to the table and make sure the customer is setup...cuz, I'm confused why tip when I did all the work and bussed my own table read more

The best pizza the people that run the restaurant are friendly and accommodating their pizza and Greek salad are the best ever so delicious

My wife and I stopped eating at this restaurant after the owner, Rick, passed away. He was always friendly and managed this restaurant well. Upon his demise, whoever took over this restaurant, raised prices and the food went downhill. We started getting food that was precooked and sometimes was coming out cold. We had eaten there for years. I've noticed that Rafael's in Soddy Daisy has fewer patrons every time that I drive by. The prices need to be lowered, and the food needs to be prepared better if they want my patronage again. read more

This restaurant will not honor its prices listed on its displayed menu. I would give it zero stars if I could. They have a special of buy one small, medium or large pizza and get one free. That does not apply to their personal size pizza. It states on the menu that if you order only one pizza you will receive a 30% discount on the pizza. I ordered one small pizza and they refused to give me the discount. They claimed it only applied to the personal size pizza. This does not make sense if you don't get buy one get one on the personal size pizza. I will never give them my business again. By the way, I left without the food I ordered. read more

I use to love this place. Seems like the quality has really gone downhill, as well as the prices seem higher on pizzas.

The food is not good enough for how pricey the place is, what I got which was the chicken fettuccine, very bland!

This is by far our favorite restaurant in Soddy. The foods always good, and we have never left unhappy about anything we have ordered. The place is always packed especially during the weekends which is always a good indication of the quality of the food. Try it! read more

I'm surprised I'm the first review, last time I was down there the place was packed w/ people and the food was good. I had Ziti and I was with a group of 7 and we all liked our foo. Pizza was ok as well. read more

Terrible cheap frozen packaged food. Heated up and put on a styrofoam plate. Then with a hefty price tag. Never coming back

We came to this restaurant because I have one in my hometown. The pizza was good, but my salad came with no chicken . Upon request of the chicken the blonde girl proceeded talk shit behind the counter. I could hear her from my table . I approached the counter for a second time and heard her asking how much to charge me FOR A MESS UP SHE MADE! I was very disappointed. read more

They must have gotten a new cook the past few months, because I always order the same things, but the personal pan pizza crust has gotten bigger and bigger, while the toppings have gotten less and less. I keep getting the hard part of the onion, and end up pulling them out, despite the fact that I love onions. The calzone doesn't even taste the same - same hard onions (huge pieces) and a glop of ricotta instead of it being nicely combined with the rest of the cheese. I'd rather take my chances with Pizza Hut these days. read more

Best pizza in soddy daisy no doubt! Never had other entrees. But they are clean, local, and reasonably priced. Loyal customer and always recommend their bogo pizza deal read more

This is my favorite of their locations luckily closest to home as well. I get the buffalo chicken pizza which is sadly only available at this location. Sometimes the chicken on it is a bit on the dry side but even then it's my fav. We love the buy one get one pizza with 15-20 for 2 pizzas it is a steal. The Alfredo could be better a bit watery at all locations but not worth a lesser review for me. Fast and friendly service read more

Being raise in Hixson and going for pizza at Rafael's for years I am sad to say after our last visit we may never return . My wife is a fantastic chef and creates some fine meals . But when it came to pizza we now used to drive after moving to Crossville, Tn 68 miles for Rafael's great pizza . Bu last week we returned to Rafael's in Soddy Daisy after a year absence . But when we got our two pizzas we were quite disappointed. Something was different with the crust . Instaed of the pizza dough being hand formed into a pizza classic round shape the pizza dough in now put in a pan and formed . It seemed as though Rafael's had changed their dough recipe as the pizza's crust was no longer the fabulous crust it once was . I haven't been to pizza hut in 30 years but now Rafael's pizza taste like the terrible pizzas fro pizza hut . My wife's pizza dough taste fat better than Rafael's now does. I regret to say we will not be back to Rafael's unless we are assured they have changed back to their old pizza which was fabulous . read more

Have been there 3 times. They are okay. Had a young guy working counter. Asked what was the steak sandwich. He seemed very confused. I said, what kind of steak? He didn't understand. I said " what cut of steak, how is the steak preared?" He was still confused. He finally comes out with Philly cheese steak with peppers and onions. I lost my faith then. That's all he had to say, Philly cheese steak. They are ok, but not great. read more

I grew up in the Soddy Daisy area a stone's throw from Rafiel's and have been eating there since I was a kid. Their food is superb and always tastes fresh. Almost 20 years as a customer and I've never had a bad experience. Excellent pita bread and feta and pasta dishes; my favorite has always been the fettuccine alfredo. Their pizza is excellent as well - really everything is just GOOD with great prices and a nice selection. read more

Rafael's is consistently good food for a reasonable price. I eat there often. The food is always well prepared, served hot, the place is always packed. I love it there. I will always continue to go back over and over again. read more