The annual service for my A/C was very thorough, and during the technician's visit, they checked…read morethe furnace and discovered a cracked heat exchanger that might have existed since the severe winter of 2025-26. I promptly arranged for repairs, as I occasionally use the furnace on cooler nights, even when daytime temperatures don't require it. Unfortunately, the first appointment was canceled at the last minute, and the second appointment couldn't be completed because the new heat exchanger arrived damaged, necessitating a reorder. Additionally, I was overcharged for cleaning the blower, which wasn't performed due to the heat exchanger issue. I'm still awaiting a refund and am uncertain about when the furnace repairs will be finished. This situation could have been managed more effectively, and I hope everything gets resolved soon. I will post an update when everything is completed as requested.

My wife and I are both in our sixties and contracted with Extreme Heating and Air in July to…read moreinstall a mini split system in our family room. My wife has asthma and other breathing issues as well as an aneurism. This unit was supposed to help alleviate her breathing issues on very hot and/or cold days. This has been nothing short of a fiasco. Minutes after the technician left, it began leaking water all over the floor. The tech 'forgot' to check the drain hose and had to come back out to repair it within hours. Only days later, we had to call them back out because it ceased to cool during one of the hottest days of the year. After sending multiple technicians, it was determined that all the coolant had leaked out because of an improper flange installation on the outside unit. The next issue was a faulty flange on the inside unit which, again, leaked coolant. After that repair, it still has failed to work, this time when we tried to heat the room during the recent cold spells. Same story, no coolant, only this time supposedly a manufacturing defect. After six months of this, I'm still waiting for some kind of resolution. After weeks of inquiries as to the status of the repairs/replacement, I can't get them to return my phone calls despite repeated promises to do so.

Five Star is my go to conpany for my electrical, plumbing and HVAC work. This company is definitely…read morea Five Star company! I have been very pleased with all the work they have done for me. M. Dennis, Englewood, Ohio

Guys we're here fast and professional. Explained everything . I highly recommend their serviceread more

I got a quote and though I didn't accept the bid we got talking about the project and I later let…read morethem know of needing to have the bathroom floor done. They gave me a positive response on what it would cost and I gladly accepted. Very punctual and professional and completed the job in less than 3 hrs. Perfect in every way. Highly recommend

They were hired through Home Depot to install a new water heater for me. My service window was…read more10am-12pm. No answer from them at 12:12pm. Had to reach out. Then decided to tell me that they are running behind. Could not give me an update to when. 1:54pm still nothing. Had to call Home Depot and ask what is going on. 2:59pm at my house with no heads up. Upset that no one is home now. Finally called me and I told them I will be back in 30 mins. They came inside and tried to tell me I needed all of these things. Told them I didn't need them and they said then we can't do the install. Ask the guy to leave and he did. The best part was he said it would take 6 hours to do the job and drain the old tank. Now I know why they are behind.

We called for their tune-up special on AC and heating units. They had an available time and showed…read moreup the same day. The two guys did what needed to be done, explained everything to my husband, charged what they had quoted and went on their way. They did not try to sell us anything. Both young men were respectful and personable. We will definitely call if we need service, but fingers crossed we won't need service!

This was my first time using this company. I previously used Airchanics. Never again. Ghosted me…read more Left me cold. What a jerk. I was fed up and called Deer Heating. I had an appointment the following day. Kenny, diagnosed my issue within 10 minutes. Had the replacement part in his van. I went from a cold house to my furnace working quickly. Warm immediately. I would highly recommend this company to anyone. They are on the ball and very competent and professional.

Deer Heating & Cooling serviced my 99 year old mother's air conditioning system and I was so…read morepleased. We thought for sure that she needed a new unit. Come to find out it just need cleaned and serviced and they also moved the intake vent off of a roof that was 110 degrees allowing the system to work much more efficiently. They also installed a new thermostat for my mom and we just can't say enough about this amazing company. I highly recommend them.

Joel installed my furnace today and walked me through the installation process and how to work it…read moreall. Very happy with his professionalism and with everyone I have delt with in this process. I will be sure to recommend Joel to anyone that needs a furnace or air.

We got the best and reliable installation frow ACE Heating and cooling in Two days from JOEL and…read moreKWANE and never I repeat never heard from anyone until it came time to show us how to use the thermostat. Our furnace was in crawl space and JOEL had it done no complaints EXCELLENT GROUP OF GUYS ,KUDOS!

I am very appreciative of AirChanics for always going above and beyond like no other similar…read morecompany. John - owner- ensures even when waiting for parts... the customer has a way of cooling down or keeping warm by supplying fans/heaters. It may not seem like much to some, but for those who need assistance, he's always there. His prices are extremely competitive especially for a family owned operation/business. John is upfront, no hassles. No gimmicks. He's an old school straight shooter! You know he's true to his profession because he will walk you through a problem or concern with ease. Heck... he just walked me through rebooting my system after a power surge. Support local.

Don't use him. He came to my home on Tuesday before Thanksgiving. Patched my furnace. Told me he…read morewas going out of town. If any problems, call his office. My furnace stopped working again on Saturday. I called his office 4 times. No response. He ghosted me. No communication after that at all? Left him a message that I had no heat. I was cold. Who does this with any ounce of compassion? Called someone else. Pathetic!!!