This Co is now owned by A1 Mechanical. The tech arrived as scheduled and was knowledgeable. He…read morediagnosed the issue and determined that the outside AC unit needed replacement due to age and R22. He said that sales would contact me and provide a quote. It is now 1 week later and I not heard from anyone at A1. I have already had another HVAC company install a new system. A1s business must be so good that they can afford to ignore new system sales.

We called OUTSTANDING HEATING & COOLING and got a quote from them after receiving a mind-blowing…read morequote from the company who had maintained our last HVAC system for nearly 16 years. Not only did Outstanding Heating & Cooling give us a better quote, but they did everything right. They set up an appointment right away, showed up promptly, answered all questions and concerns, installed the system in a timely manner, cleaned up after themselves, and did follow up calls to make sure everything was running smoothly. We couldn't be happier with OUTSTANDING HEATING & COOLING and our new efficient HVAC system. Thanks to Eddie Bennett for getting us set up with this new Bryant system and to the installers.

They were hired through Home Depot to install a new water heater for me. My service window was…read more10am-12pm. No answer from them at 12:12pm. Had to reach out. Then decided to tell me that they are running behind. Could not give me an update to when. 1:54pm still nothing. Had to call Home Depot and ask what is going on. 2:59pm at my house with no heads up. Upset that no one is home now. Finally called me and I told them I will be back in 30 mins. They came inside and tried to tell me I needed all of these things. Told them I didn't need them and they said then we can't do the install. Ask the guy to leave and he did. The best part was he said it would take 6 hours to do the job and drain the old tank. Now I know why they are behind.

I got a quote and though I didn't accept the bid we got talking about the project and I later let…read morethem know of needing to have the bathroom floor done. They gave me a positive response on what it would cost and I gladly accepted. Very punctual and professional and completed the job in less than 3 hrs. Perfect in every way. Highly recommend

We got the best and reliable installation frow ACE Heating and cooling in Two days from JOEL and…read moreKWANE and never I repeat never heard from anyone until it came time to show us how to use the thermostat. Our furnace was in crawl space and JOEL had it done no complaints EXCELLENT GROUP OF GUYS ,KUDOS!

Ace Hardware Home Services were absolutely wonderful! We had other HVAC companies at our house to…read moretry to determine why our furnace was not working properly but Ace was the only one who actually fixed the problem. Their service technician was knowledgeable, informative, and extremely helpful. He not only knew how the furnace functioned, he explained it to us so that we understood what was happening and knew how to prevent future problems. He went above and beyond what we expected. I highly recommend Ace to anyone for their HavAC needs or maintenance; you will be very happy with the results!

Well, I search yelp and you all came through! Anthony arrive this evening, we were told it would…read morebe tomorrow due to the workload they were managing. It has been very hot the last week and I am sure we are not the only ones with a crippled A/C. Anthony's arrival was a God send! He was professional, friendly, informative, and very helpful! He found the issue quickly and had us going in no time! He was also informative about how to balance the air flow in the House!!

My wife and I are both in our sixties and contracted with Extreme Heating and Air in July to…read moreinstall a mini split system in our family room. My wife has asthma and other breathing issues as well as an aneurism. This unit was supposed to help alleviate her breathing issues on very hot and/or cold days. This has been nothing short of a fiasco. Minutes after the technician left, it began leaking water all over the floor. The tech 'forgot' to check the drain hose and had to come back out to repair it within hours. Only days later, we had to call them back out because it ceased to cool during one of the hottest days of the year. After sending multiple technicians, it was determined that all the coolant had leaked out because of an improper flange installation on the outside unit. The next issue was a faulty flange on the inside unit which, again, leaked coolant. After that repair, it still has failed to work, this time when we tried to heat the room during the recent cold spells. Same story, no coolant, only this time supposedly a manufacturing defect. After six months of this, I'm still waiting for some kind of resolution. After weeks of inquiries as to the status of the repairs/replacement, I can't get them to return my phone calls despite repeated promises to do so.

Kyle was amazing!!!!!!!!! He went above and beyond what was needed! Our job was outside his scope…read moreof practice and he made the calls for me and had the right people scheduled to Come out! I cannot say enough amazing things about him!!!! Also, Lexie on dispatch took my call, had me scheduled the next day! She went above and beyond preparing me for the steps leading to Kyle's arrival including notifying me that he was on his way!!!! This is how customer service is done you all!

dropped 315 dollars on a tech lighting a water heater. save your money and go with a reasonably…read morepriced company

We have a home warranty, and they were the ones who came to fix our garbage disposal problem, which…read morethey did but now we have a leak in our crawl space, and they kept cancelling coming out here to look at it saying we are not in their area. Not sure how one we week we are and the next we aren't not like the house moved anywhere. Apparently based on reviews not the first person they have done this to. Haven't been able to properly use water for over a week now and with a family member with cancer that's not good. If you're looking for someone reliable that you know will come out when you need them, I wouldn't count on these guys.

Had a new HVAC system installed, 2 mos later thought something was wrong with unit..ctc since I…read morefigured it's under warranty but since nothing was wrong with unit I was still charged the 99usd house call

David A. "Fantastic service- I highly recommend Raffoul HVAC as they are honest hard working and…read morereasonable."

Quick to respond, reasonable pricing and extremely professional. I am very happy with the service I…read morereceived from Mr. Raffoul, will use again!

Thank you very much for your quick response on getting our hot water heater back in service and…read moreexplaining what you had do to fix the problem. I would also like to thank you for checking out our central air unit today and confirming that it is running the way it should with no issues. I will refer your services to everyone that I hear of with a plumbing, heating, air conditioning or electrical issues. Thank you Robert Wiesman

Had them out on August 27, 2024. They seemed like good people with a good work ethic. Agreed to do…read moresome work on connecting a generator to house propane supply, they needed to order some parts and would get back to me with a quote. On September 5, 2024 they asked some questions to purchase fittings and said they would have the quote the next day. After waiting, I asked about status on October 24, 2024. Response was "Who is this and price for what?" I told him and they said they thought they sent it and would get it right out. On November 7, 2024 I reached back out and asked about the quote again. They said they would have to come back out to look at everything again because it has been so long along with some other comments. I told them I was going to just do it myself at this point. I cannot comment on their work because I never got to that point. The people were nice but that does not help me with the reason I contacted them in the 1st place. I cannot say if this is a one-off or not but it is something that should be known. 10 weeks of my time wasted when I could have been looking for someone else to do the work.

I have used their services for both commercial and residential…read more Great responsive customer service . Fairly priced .

In the middle of a summer like this, losing the A/C just isn't something anyone wants to deal with…read more And, as ours started going out, getting someone out to fix our system became a high priority. Getting an appointment with Ribbit Heating/AC was particularly easy, with their dispatcher not only providing lots of opportunities for appointments, but also giving us follow-up calls on the day of, ensuring that we were home in time to meet the service techs. The two techs who arrived were both timely and courteous, swiftly diagnosing the issue with our A/C unit. They provided accurate pricing throughout the process and were done quickly. And right now? Our A/C is blowing cool and comfortable for the rest of the summer. No complaints whatsoever!