I won't go as far as saying the work was bad , because they fixed the problem. However my first…read moreexperience 6 years ago, it was raining, during COVID . I parked my car by the working bay , walked in and was greeted by a man who stated " by the hood and the masked , I thought you were coming to rob the place " Even though the symbols and insignias on the sweatshirt would imply the exact opposite. I merely waved it off and said " seeing that it's raining and we're both wearing masked , I don't know what you mean " However, due tot the scarcity of places open . I let them fix the car . Paid more than I'd liked to and never came back . One of the other guys there ( Sergio , I think)was super friendly and probably should stand in and let the other guy do other things . Because as I've said , the work here is good . They are good mechanics

Honest mechanics and owner. Anyone who has bad things to say about the attitude it is because the…read morecustomer gave attitude first. If you think a smart businessman like Bob will take verbal abuse after he does his best to please his customers think again. You give respect you get respect. This is life 101.

I have a Mercedes and I had some lights come on. They were very kind they tested It and told me…read morewhat I needed all for free. They were very kind. I definitely recommend them. It seemed like a lot of people love their business as well. It was busy. It's hard to find a true honest Mechanic.

I had my Subaru WRX motor installed at this business, the process was swift and easy. Very…read moreprofessional establishment, nice and easy going, and the mechanics are very talented as I also had electrical issues with the car. I got a good price on the installation, and it was done in less than 2 days. Very happy with this shop, will be back for basic maintenance

Quite simply, quick , fast, convenient service that is good on your wallet. I had a horrible…read moreexperience at Auto Muffler shop in Brentwood. I called Muffler Man who assured they would provide the customer service I expect.

HIGHLY impressed. Was recommended to come to Muffler man from a family member for my check engine…read morelight and that may have just been the best advice I ever received. Super impressed with the communication and thoroughness. Would never keep my car overnight without calling and keeping me updated as to what was going on. Great pricing, friendly, I can't say enough great things about George and this shop. We will be going here from now on. Couldn't recommend more.

Service was so nice and polite, quality of work was great . Highly recommend this business.read more

Good work and honest mechanics. As long as I live in the Bay Shore area, I won't be taking my car…read moreanywhere else.

Eric and his team are always helpful and reliable with quality work. Pricing is very fair.read more

I've been having a run of bad luck recently in respect to my car. After I clocked out for my shift…read moreat MacArthur Airport in July, I returned to my Honda only to discover that I had a flat tire. I got assistance from my co-workers to change the tire to the donut, (not cookie, as I referred to it, generating guffaws from my teammates) and was advised that I shouldn't ride on it all the way home to East Meadow. They recommended that I go to see Eric at RCM on Lakeland Avenue who welcomed me, diagnosed the problem and replaced the tire. Fast forward to yesterday when I returned to my car and found that I had another flat. (I'm thinking what you're thinking, ex-employee seeking revenge perhaps?) Nonetheless, back I go to RCM and Eric's team fixes the tire. What I like about this automotive shop is the kindness of the workers, the willingness to explain the issue, walk me thru the diagnostics, and show me the damage. The waiting room is air conditioned, has a stocked fridge, television, and recent selections of magazines including those that appeal to women. In addition, the entire shop is sparkling clean. I watched Eric blow the debris out of the shop and clean the floor for 30 minutes! Prices are fair and I never feel that I'm being taking advantage of. Woohoo! As good as it gets!

Exercise EXTREME CAUTION with Northport Auto Repair, located at 670 Ft Salonga Rd. Northport,…read moreattached to the metro gas station. Be very cautious about the reviews as well. Majority of these reviews are about the old owner, and half of the more recent reviews are bot accounts, check the way they are written. Almost as if the new owners paid for a service to have 5 star reviews blasted on their page. Northport Auto Repair is an IMMINENT, threat to the publics safety dishonest, and at-least one of the brothers who own the shop, is a very short tempered, want-to-be intimidating lunatic. I had brought my family members jeep, an 05 Grand Cherokee which has been meticulously maintained, with only 95k miles on it, to Northport Auto Repair, for a simple annual NYS inspection. The car was driven there, and left there with no issue, and as the car was not needed for the remainder of the day, told them we would pick it up the following day, no rush. We're charged $40 cash, up front, (fine) and when a receipt was asked for (should've been the first clue) it was brushed over and pawned off to "you can have one when you pick it up". Fine, just an inspection, not a big deal. (So I thought.) The following day, we hear nothing from them. Being that it is the primary car of someone in the family who works from home, they were not in urgent need of the car and I did not think it was a big deal as I had told them no rush. On the 3rd day they called to say the car was ready to be picked up. The family member whose car it was (who is not mechanically inclined) hitched a ride to pick up the car. Upon arrival, a receipt (that was promised) was asked for again, and the employee/owner/deskman, said it wasn't able to be printed and swiftly made his way back into the shop area after returning the keys, nowhere to be found. Again, fine, it was a $40 charge and it was just an inspection. As he goes to leave, the brake pedal went straight to the floor as the vehicle was attempted to be put into drive. After informing/questioning the mechanic, he told him that they had noticed that and it appears to be the master cylinder and "power booster" (assuming he meant break booster as I've never heard of a power booster,) and that it would need to be repaired before being able to be driven off, clearly as the car had no brakes. Being that the owner of the car is not mechanically inclined and I am, he told the mechanic he was going to leave it for the night and I would get back to him as the car was not drivable. He did however notice, that the car had a new inspection sticker on it. Strange. Upon my arrival there the following day, the vehicle was now INSIDE the mechanics bay with the hood open. When asked what the issue with the car was, the one owner did not know, so he called his brother and gave me his phone to speak to him. He told me again, that the master cylinder and power booster needed to be replaced and the parts would be here in a few days. No one had given them authorization to perform any work on the vehicle, and when the vehicle was dropped off, there was no issue with the brakes. It was there for a simple inspection. The vehicle, which had been in a parking spot outside, is now in the shop, hood open, held hostage, with "parts on order". When I asked about the new inspection sticker on the window, and how it passed inspection with no brakes, neither of the owners had an answer, aside from "they will do their best on the price for the repair". Mind you, a repair that the car did not come in needing. The owner kept repeating "you get that on these older cars. They just poof, and break"How can you pass a vehicle on inspection that has ZERO brakes? When I asked him what would happen if I drove off his lot and killed someone due to faulty brakes on a car he JUST inspected, (a car mind you that hasn't even left his lot yet) he told me, "that is why we need to fix the issue". Sir, you just inspected the car. YOU just certified this car as road ready safe to drive. Aside from the fact I think that they are running a scam to get innocent customers to fear for their safety and feel the need to spend money on a needed repair they have caused, IMMEDIATELY, the fact that they have passed this car for inspection is abysmal and an IMMINENT threat to public safety. After refusing to release the vehicle immediately, I informed them I would be happy to take it up with the state and DMV (who licenses these repair shops). At this point, the one owner aggressively RIPPED the phone from my hand which was pressed up to my ear, slammed it on the table, and what I would imagine was cursing me out, in his native language. (Not english). Then stormed off into the shop bays, SLAMMED the hood shut, flung open the garage door, proceeded to fly off the handle throwing things around the shop, slam the car into reverse and back out of the bay into the parking lot, and RIP the emergency brake as his means of stopping the car since it did not stop with the ped

I had a problem with my wiper motor for a classic Tahoe. They were able to order the parts and…read moreinstall everything perfectly a day or two later. It was done professionally and at a reasonable price! I had been to this same shop a few times for more minor work and I found the owner to be very qualified, honest and customer service oriented. I will be back to see them again for sure. Gary T

It is hard to find a mechanic you can actually trust, but Stacks is definitely one of the good ones…read morearound here. Brought my car in for some standard maintenance and a noise I was hearing in the front end, and they took care of it without trying to upsell me on a million things I didn't need. They gave me a straightforward breakdown of what was actually wrong and the pricing was very fair for the area. The guys at the desk are down-to-earth and don't give you the runaround. The only reason I'm knocking off one star is that communication can be a little slow on busy days--it took them a bit longer than expected to call me back with the initial estimate. But the quality of the work is solid, the price was right, and they get the job done right the first time. Glad to have a reliable local shop right here in North Babylon. Will definitely use them again.

In regard to CUSTOMER SERVICE: On 12.31.25, I drove to Stack's as I had suspect my alternator went…read moreon my car. Sean was great to test my battery which was low and confirmed it was indeed my alternator and discussion took place to have it repaired on 01 02.26, all great and good. I asked for a pdf of my receipt and Ryan stated he emailed me the receipt and if I didn't get it to call back. I called back a few minutes later stating I did not get the receipt and "Tom" started yelling at me over the phone "I DON'T HAVE TIME FOR THIS! I HAVE CALLS COMING IN! CALL BACK AT 5PM I AM BUSY! I AM HANGING UP! I was in shock how I was spoken to! So poorly, it's enough for me to reconsider going back there! Tom is in great need of training how to speak to customers because how I was spoken to, certainly is NOT how you speak to a customer. He was AWFUL! Attention TJ and Jake: Get Tom some training, won't you? Perhaps just get a new desk guy who knows the value of speaking to someone professionally! ...PM

Do not go to this place, they will charge you for labor that you did not request!!!!!…read moreNo vayan a este lugar, aceptan la reparación para tener su carro estacionado ahí por semanas sin hacerle ningún trabajo. Realizan reparaciones que no les pides. Y en mi caso dañó mi tablero de control del aire y me quiso cobrar por el daño que el mismo hizo. La peor experiencia que e tenido con un mecánico. Do not go to this place, they will charge you for labor that you did not request!!!!!

had my car a wk and couldn't figure out why it was stalling even though they got the codes from the…read morecheck engine light. made me pay $280 for a computer reboot that didn't do anything total waste of time not professional at all, answers phone half the time and hours on site don't match what they're open total waste of time and $375