They provided exceptional service from the start until the end. Their communication was great…read more Their drivers were polite, and the vehicles were very clean and comfortable. They provided car seats for our young children, and were also flexible when we needed to change our return date and time. I will definitely use them again.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

My family and I had a great experience with this company during our visit to Manhattan. They are…read moreprofessional, courteous, friendly, and reliable. I am beyond grateful and content with their service. UBC made our vacation memorable!!! Jose, thank you so much for always answering my calls and for your prompt response to my text messages. Their prices are fair for both parties. The vehicles are extremely clean. I highly recommend this company. Thank you so much to the whole team

I had a wonderful experience from start to finish. My driver was Ricardo. He met me in the…read moreterminal by baggage claim and escorted me to his SUV. He was punctual, courteous and friendly. He had water waiting for me and we had a lovely conversation about NY and Miami. The ride was comfortable and I felt I was in very good hands. So much so that I requested Ricardo to pick me up for the return trip to LGA. I highly recommend this service. Ask for Ricardo.

On time pickups, completely reliable and honest (will tell you when they don't have enough vehicles…read moreto keep you from waiting). I've left for the airport at 4:30 am and the car was already waiting out front when I called to check at 3:45. Cash only. They help with the bags and I've encouraged friends and family to use this company. Never had any complaints! We had a surgery scheduled and needed to get to the hospital and they got me there and helped with the anxiety we felt at 3:30 am. Highly recommended!!

I have been using Quick Ride for years and is the only car service I will continue using. They've…read morealways gone above and beyond in accommodating me with excellent car service to/from JFK or Newark international airports (especially with the construction going on at JFK). The drivers are professional and have clean cars. I always feel safe riding with them and tip generously for their outstanding service.

booked to and from our hotel. gave me a price for both planned in advanced. going to hotel driver…read moretried to charge me $60 more and on return before pick up tried to charge me $140 more. we chose another service for return. Careful when making plans.

I'm very disappointed with Jupiter car service. Twice they picked me from the airport. The first…read moretime I waited an hour for a car. They kept saying they were close by but I still waited close to an hour. I'm currently at the airport waiting for a car and it's been 30 minutes. They keep saying a few minutes but they're not here. The driver said he had to loop around again but I've seen the same cars come through three times and my driver still isn't here. I will never use them again for airport pickup.

I had NYC perfect transportation pick up my daughter and son in law from the airport and they…read moreneeded assistance and my son in law told me that the driver, Anik, was amazing! He helped them from the carousel at the airport all the way up to the place they were staying. It made my day to hear that. I will definitely be using them again for them and myself when I make it to NYC sometime! Thank you all so much!

I visited NYC a few months ago, and I booked the airport pickup online it was great to have my…read moredriver Jeff, he gave us many suggestions help, and excellent service. That's so I book with him to pick us up for the return ride. and they give us a very good rate cheaper than booking online. Thereafter, I recommend my other friend who visits NY in the next 2 weeks. If anyone needs a ride in new york city, I recommend you guys can try to contact him on whatsapp too.16464383822

Empire Limousine did a great job - great for families travelling with children as they provide car…read moreseats and spacious cars. Will definitely use them again!

I ordered a SUV for pickup. The guy is wearing street clothes and not waiting for us curbside…read more It's better to just take Uber. I WILL NEVER USE THIS SERVICE AGAIN!

drivers are great allowable routes leave a lot to be desired. please expand so I am able to take…read moremore rides. Service is good always on time.

0 star for this company who hires rude and clueless driver which honk and beep at me when I park…read morelegally beside empty curb. Please take responsibility and hire capable driver with good manner and skill. Stop using the fake illegal immigrant driver which saves money. Bad service provider.

Very poor customer service. I called New Golden Horse to book a car and simply asked if they could…read moreprovide a smoke-free vehicle. The person on the phone was extremely impatient. When I asked if they could guarantee the car would not smell like smoke, he basically said, "If you call for a car, I'll find you a car." When I tried to clarify again, he said, "Never mind," and hung up on me. This is rude and unprofessional. Asking for a non-smoking car is a very basic and reasonable request, especially for passengers who are sensitive to smoke or traveling with family. If a company cannot guarantee it, they can simply say so politely instead of hanging up on a customer. I would not recommend their service based on this experience.

Avoid using them at cost. If I could give negative stars I would. I booked the pick up service from…read moretheir website to pick up at Time square to JFk. I never gotten any email confirmation so I decided to give them a call a day prior to confirm the pick up. When I called them (The operator was very rude) they acted like they didn't receive any request. After a while they are finally able to find my reservation. However, they said they can't provide any driver and vehicle info until 40mins prior the pickup and ask me to back again at that time. Here was the worst part! They called me a day before the pick up and told me that they were unable to find driver and ask him to find other pickup elsewhere. Fortunately, we are able to find an Uber and make it to the airport on time. This company caused us allot of unnecessary stress. DO NOT use them.

Very rude driver! Very savage driving! He backed into my…read morecar. I was right behind the car and my car went backwards towards me, which was very dangerous！But without saying anything sorry to me, he wanted to drive away！ Such drivers are absolutely dangerous and it is inconceivable that taxi companies would choose such drivers. Don't choose this company, especially this driver

We had to deliver a vehicle to this company. My driver does not speak English the best so I called…read moreAndy and explained to him that there is no space where my driver can stop and unload with a trailer so I was looking for another solution which he agreed to. He called back after a couple of minutes saying that he does not care and he will not go take the vehicle from my driver. I told my driver to just stop in the middle of the road and unload while the customer Andy came outside and started saying racist words, swearing at my driver and showing him the middle finger. I don't tolerate disrespect, especially after the driver drove hours to deliver the vehicle. Mr. Andy Rosenberg, learn how to be professional and how to do business before opening or working into one.

I just used this car service for a pick up from Newark airport and had an excellent experience. I…read moreemailed Val the day before and and was quoted a flat rate including tolls, tips, tax etc so no hidden charges. The flight was 45 minutes early, but the driver had checked the flights and already knew this. He actually called me while I was still on the plane to let me know he would be there and where to meet him. It took us a little while to get through immigration/customs etc and when we came out the arrivals entrance he was waiting. The car was a brand new Lincoln and very comfortable and clean. The driver was courteous and took the quickest way back to Dobbs. Overall a hassle free experience and I will definitely use them again. Update 10/13 I used them again for an NYC pick up of my parents and kids and drop off in Westchester. Once again the service was excellent, car clean and driver extremely helpful and courteous.

Did not show up for an advance booking to JFK made days in advance. The company sent no…read morecancellation notices to us and did not return our phone calls. Do not do business with this company. Almost missed our flight due to how completely unreliable they were