This Campground lacks customer service. Watch out if your renting a cabin bed bugs and cockroaches have been reported.

We stayed at the Pines Cabin for 3 days, we had a GREAT time!! It is beautiful, everyone was friendly and it was peaceful. If you're expecting the Hilton at a campground, you won't find it. Like anything else, if you're looking for a problem you'll find one! I have 5 children, ranging from 6-17 years old and they all had a BLAST! Plus my grandson who's 7 months old, he had a GREAT time as well. =) The pools are wonderful and refreshing! This place is much like a KOA, and that's what we went into it expecting. read more

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This place is a family paradise. So many activities for the kids. They play all day and all night on the play structures. Kids every where on electric scooters and quads. It's just fun. read more

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Some places you walk into just warm your heart because some people can be so kind and generous when you have a bad experience. We were on a cross country trip from California to Florida keys. We literally strolled in at 7am and even though they open at 8 we were still welcomed amd told we can park and sleep in there lot as long as we needed (we pulled an all nighter after leaving a different campground 5 hours away that had a gunmen on the loose that police were looking for) When we told them our situation they generously let us stay there for the day/night for no charge at all and wanted to make sure that we have a better experience with our kids since the night before was so awful and scary. Everyone here is soooo nice and very welcoming. I had a conversation with almost every single person and no doubt, the nicest people ever! This place is so beautiful! So we'll kept! It has so much for kids to do! My kids loved the huge splash pad and lazy river pool. We were parked in a perfect shaded area with a huge field in front of us where my kids ran around for hours. A huge bounce house, a playground, a sandbox, beautiful lake, and so thankful for the laundry room and warm showers! Everything was so nice and clean! There were always people going around with golf carts cleaning everything up. The convenience store was great! They have everything you need! I was really happy you had milk for my 2 year old!! My kids loved there pizza which was so convenient. Also a good selection of ice cream! Thankful for the pot of coffee, ;) Our family had such a great time here! We felt so safe here. We truly appreciate your hospitality. Thank you so much Diana, Lori and Norm. It's a good feeling meeting such caring people that want to make everything better!! I will pass along the kindness read more

Ragans Family Campground - Scenic tree area by cabins - RV Parks Near Me - Madison, Florida

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Nice clean campground, but not worth the cost. Stayed one night, cost $88 and all we got was a spot in the field. They call it the Big Rig area, but I am towing a 27' trailer. Plenty of shaded spots available but put three different small rigs in the sun. Have a water park, but it cost extra No cable or Wi-Fi in the park and antenna was spotty with the weather. Small dogs will have a problem walking in the grass, as it is cut high. People that run the campground seem nice and helpful. It's a nice campground, with a little work and added amenities it would get 5 starts. read more

Ragans Family Campground - Big Rig parking area - RV Parks Near Me - Madison, Florida

We booked a weekend trip. Let me start by saying we have went to the place three times so this review is not based on one experience. Our first trip was decent. The pool and Lazy river was clean and relaxing. The grounds were kept fairly clean. There is a "quiet time" that begins in the evening I believe is at 10pm. We listened to kids on 4 wheelers and side by side until after midnight. The miniature golf......90% of the course was falling apart and in disarray. Our second trip we fou d that the pool a d lazy river was still in good shape. Golf still in disarray. Our third trip wow.! Lazy river didn't open until 11am and closed 3 hours before dark. The water slide looked more like a tetanus shot advertisement. Didn't work a lot of the time. The miniature golf,,, every green was covered on gravel. Couldn't even play unless the gravel was a obstacle. 80% of the structures were broken and falling down. Not to mention this place Nichols and dimes you TO DEATH!!! I don't mind paying for experience but wow, crazy additional charges. In short, after giving this place three visits, I will choose something else, will never return. ​ read more

Wow. I am sincerely suprised this place is still open. I havent left anyone a bad review in my almost 40 years but this has to the absolute place to camp in the history of camping. The quick run down as to why is simple. The staff are alltogether incompitent. Specificaly Gina. First they lie and say that the tent sights are closed for hurricane damage from a year ago just so they can force tent campers to buy the 85 per night rv sights for tent camping. Thats a rip off. But thats my choice for and i own it but heres the issue. My childrens coop group purchased the small water park area for the entire day for our group. Sounds fun, until i find out on the day of the even that myself and children will not be permitted to join our group at the water park because we were camping there?. I was so confused as to how this makes sense as clearly we paid twice. Once for the event and also as campers but for some stupid reason Gina, said you cant go the water park you rented for the day because you paid to camp too. I lost my patience with the people as this is literally the dumbest thing i have ever heard. Gina couldnt and wouldnt do anything. No manager on site and not reachable by phone. I would have rather camped at the gas station down the road because they have not cut the grass and there are large dead hanging down limbs over the campsites. I also got scratched by a nasty mangy black cat that lives under the bathhouse. It had green snot and is in my opinion animal cruelty for sure. This cat was sick. Hope i dont get something... The bathhouse is structuraly unsound (20 year carpenter) and the water park was disgusting. So much so that the kids that were allowed to attend the coop day were forced to spend their play time picking out bugs from the lazy river. Then these jokers shut down the park at 2pm for no apparent reason other than sorryness when our group had it until 7pm! Last thing is they moved the atv trails to a "new location" but its very short and every single side trail is 100% blocked by limbs. I was lied to by Gina when she said they would refund after demanding I pack up and leave immediatley from the grounds because i was highly irritated but never theatened anyone in any way. Still no refund, likely because they dont have the mental capacity to handle such things. I say that seriously. I will never step foot on that property again and i hope that i help others completely avoid this place. It absolutely sucks! read more

This is the worst campground, I have ever seen. First of all I think they gave us the worst camp site they have, 305. It's on a hill. The only bright spot was the maintenance guy, Mark. He tried to help get the camper level, but it was so squeehawed out of shape that the pop out would not come out. For 5 people that was a squeeze. The lazy river looked like it was straight up pee, staining peoples bathing suits and towels. For a campground of its size the swimming pool is way to small. The water at the pool was at least not yellow like the lazy river. Way to many ridiculous rules. Most of the employees looked like teenagers. No matter what the question was you were ignored or told no with no explanation. The only friendly employees were Mark and his wife (the cleaning lady). They made it bearable. We will not be going there ever again. read more

Very expensive not worth it . I called to see how much it would cost to just go to playground and it was $25 each person!

I would give it no thumbs but it wasn't an option. The water park is a joke!! The lazy river is broken so not so lazy!!! It's closed more than it's open. If u get a day pass and it rains than it's truely screw u!!! The water is green the pool is dirty !!! The staff don't care!!! I don't advise anyone spending the money. Wild adventure is 20 mi away not a lot more money and worth it!!!! read more

Ragans was more than expected. They have great amenities around the park that allows the kids to get outside and play and scheduled activities for people at the camp to join and play together. Some areas of the park could use some updating but other than that we had a great time ! Cannot wait to come back and play at the water park !! read more

Ragans Family Campground - RV Parks Near Me - Madison, Florida

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WE stayed for the night , we have a large 5th wheel . We own our own Golf Cart Manager told us they would charge us $22.00 a day plus tax to use our OWN Golf cart . We are a older couple needless to say we never took it out and left the next day . Never heard of such a ridiculous charge Vickie read more

What a fun weekend!! The whole Family enjoyed the water slide and relaxing in the lazy River, winning at Bingo, and miniature golf, while the lids also enjoyed playing Gaga ball, bouncing in the house and bounce pillow, and playing on the playground!! Mom even enjoyed not having to cook dinner because the family decided on pizza and wings from The camp store! It was a perfect place to spend the weekend, no need for a car, everything is right there! The only reason why I did not give it 5 stars is that it definitely is not sparkling new... some renovations would be beneficial, but if you can get past that, you will have an amazing weekend! read more

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$84/nt. We stayed 3 nights at Ragans Family Campground recently. It has a lot of potential to be a wonderful place to visit, but its not there yet. Pool, lazy river and splash pad need refinishing. Putt putt golf course is in really bad shape. Stairs across lazy river very slippery and paint peeling. The sites are mostly shaded but there are some with no shade. Avoid the #70's . Cabins look good from outside. Bath house needs a good cleaning. Shower curtains moldy on bottom. Shower small cracked. The sites don't appear to be cleaned between campers. Cigaretts butts all over the ground. I don't want to be picking up someone else's butts! Will not return nor recommend. read more

My family and I stayed for 4 days last week. I have 7 grandchildren ages 11 to 1. They thoroughly enjoyed the pool, lazy river and slide. Also, we were there during the chocolate themed weekend which my children really enjoyed. We stayed in the Ranger House. The air conditioner needs to be replaced in the Ranger House. It was extremely hot in the house until well after dark. Also, the lazy river was dirty. I saw at least two band aides floating in the water as well as straw and bugs. Before we left, the water had turned completely green. The owners definitely need to make some repairs and updates. read more

I'm currently staying at this campsite. This place is very strict about rules but the rules aren't even good or important. We rented a golf cart, and it has been taken from us for something we didn't do. They have taken this golf cart that we paid for away because they assumed that we went on ATV trails we we did not. They complain about cameras and not letting us drive on the wrong side of the road. Yet, they acuse us of something that could have been easily dealt with, had they used those so important cameras that are 'everywhere'. I would give a zero star review if I could but I can't so I give you a one. Safe to say we are never coming here again. read more

if I could give zero stars I would. We we're supposed to camp Labor Day weeken but unfortunately hurricane Idalia had other plans and the resort was closed evacuated and had no power and lots of mess to clean up. So I called today asking for our $50 deposit back and the girl that answered said they were not refunding and would print my reservation for the manager to review. seriously bad business the owners should refund our money and I feel bad for any others who are not being refunded. This was our first time booking and I'll never book at this campground again if this is the way the owners conduct business. read more

The campground was nice we stayed for 3 days the lazy river was great the water slide was not well maintained, the kids were getting stuck half way down. The bathrooms were the worst only 1 shower worked and it was cold water. Way too much money for the conditions of the bath house. Our last night there was terrible new campers came in and was playing very loud rap music till 3:30 am. People were complaining and they said police were called but know one ever showed up. read more

We just spent 4 nights RV camping for Labor Day Weekend. The staff were very courteous and helpful. The activity director was awesome with the kids during the planned activities, I wish I could remember her name. Kelly in the office was also outstanding with customer service. While they did take a hit with the most recent hurricane you could definitely tell they really put in the work to get things cleaned up and running for the holiday weekend with the exception of the waterslide which is undergoing repairs which is understandable. So, a big shout out to all the staff!!! The fireworks show was very impressive! The kids had a blast doing the planned activities they chose to participate in as well as the waterpark area, pool and the playgrounds. I only gave it 4 stars as the bathhouse we used the first two nights only seemed to have hot water with no cold water available which was kind of weird, but we just showered in our RV the rest of our stay. I think for all that this campground has to offer it is worth the cost. As for the rules, I believe they are reasonable to ensure the safety of their guest and staff. We were not inconvenienced whatsoever and definitely plan to return. read more

I am sad to read previous reviews, and wonder what real intentions were behind the posts. My family (husband, and four children 5,4,3,7 months stayed here for a week in October. It was a magical weekend and we had a real blast with the fun family Halloween events they had planned. I know it's not a 5 star hotel accommodation, but it's by no means a dump or as bad as these previous people posted. We loved our trip here and will be back this weekend. I encourage when visiting to have an open mind and thankful outlook and I think you too will enjoy your stay as much as we did. Safe travels! God bless! -The "Santa" Family read more

Been going for years. The Campground is great. Beautiful trees and wonderful trails to ride your atvs on. Staff is friendly, restrooms are clean, sites are large and clean. Our kids grew up here and still love it! On the holidays the fireworks are fantastic. Definitely will continue to camp there! read more

it is completely different online than in person. Says water park is open all year but when i get here it is closed. bad service person at the desk has an attitude and very unclear of herself. There are way to many rules and doesn't feel like a fun famialy campground definitely won't be coming back here. read more

Lazy River, lake, Bounce Pillow, small pool. Some RV sites with shade. Pool table, Arcade games, lot of Cabins.

If I could give this place 0 stars I would. I am not one to ever leave reviews, but this time I think it would be unjust to not leave a review. Upon arrival the campground looks great. The grounds themselves are very pretty with the trees. The problem lies in the amenities. It's obvious that no one is maintaining them at all. The lazy river is full of sand and floating debris. The swimming pool was milky and hazy looking. The slide was closed when we got down to it around 1pm. After an hour we asked when it would re-open and the lifeguard snapped at us. There are weeds everywhere around the lazy river and slide. There's mud that you have to walk through to go up the slide. All I could think about was the bacteria that we had walked through. The putt putt course is unusable from all the rocks and pebbles all over the greens. The tether ball has the wrong ball on it and was 2' too high. My daughter who is 5'2" couldn't reach it. It's unfortunate because the place could be amazing! We were supposed to stay a 5 nights, but decided to only stay 2 nights. We gave ample notice to get a refund on our last two nights to be within their 48-hr cancellation policy. However, the manager was extremely rude about it. She wasn't at the office when we called to cancel and had to call back the following day when she was in. Well she only agreed to refund us one night. When I questioned her on it because we had given them 48-hr notice she told me it wasn't in her control that we had to leave early and that she didn't have to refund us anything at all. I tried to tell her how disappointed I was in the campground and she spoke over me and wouldn't let me finish. I told her it was terrible customer service, but she did not care. Its really sad that during the pandemic and all the stress most of us have been under, all we wanted was a nice week away at a peaceful and fun campground. And instead we found filth and got terrible service in return. read more