Not so friendly atmosphere, the food was good the first time, and average the second time.read more

The food is swell and the staff make sure your cared for while your stay at the Big Biscuits and…read moreBurgers, their vibe with the restaurant is so cool, will all the hanging stuff on the wall. They live up to the name of big biscuits and burgers, they are huge!

If u like southern comfort food this is the place for you. We drove from Johnson City, we loved…read moreeverything we ordered off the Sunday special. Sorry, no picture but the fried green tomatoes were the best ever. I have tried lots of places in many states.

Nice little neighborhood diner. Home cooked food with budget friendly options. Staff / (owner?)…read morewas (were) very friendly and attentive. Will come back on a Thursday to try their chicken fried steak (which they call "country fried steak"). Note: this is not a fancy place with fancy food. It's not pretending to be. Just a nice friendly local place to eat without breaking the bank. Today ordered lunch's to go. Tried their chili dog and Philly cheesesteak sandwich. Also had fries and fried pickles. Fries were great. Good size crinkle fries, nice portion. Not sure what I was hoping for with the fried pickles... just not something that is for me. The pickles came with ranch for dipping. Others seemed to like them. The Philly cheesesteak was very tasty. However, I really prefer that it would have been served on a hoagie roll instead of Texas toast. The chili dog was ok. Better than Pals but not as good as from Wienerschnitzel. (Which unfortunately is not available in this area.)

First off the wiener outside spans the whole length of the building so has to be at least 20 feet…read morein length. You cannot go wrong with any items here for breakfast or lunch. My personal favorite is the sausage biscuit with cheddar rounds plus a coffee. Quick drive through service!

tl;dr: Try! It!…read more This place ranks #1 when it comes to taste, speed, price, and service combined. It doesn't have any indoor or outdoor seating, it's only a drive-through joint. However, what it lacks in seating it makes up in everything else. We were just passing by Tennessee and read this was the go-to local burger place and we decided to give it a try. The service is great, and the line goes amazingly fast. I tried the Big Pal burger combo with fries after a long drive for under $8 and let me tell you - it is legit. The burger doesn't try to be anything fancy or creative, and it doesn't have to. It's perfect just as it is. The fries could be compared to the McD's ones in taste, but a bit crispier and thinner. I thoroughly enjoyed both items and urge you to give this place a try if you get the chance.

This restaurant has just opened. There are many good burger places in the Tri-Cities area. They…read morewill have to improve a bit to remain in business. I had the double smash burger combo. I chose tater tots with it. Their drink machine isn't up an running so you get one can of pop with your combo. No refills yet. The hamburger was decent and the tater tots good but you didn't get but a small handful of them. As far as the environment, there were tons of flies. They need some fly traps. The tables were not very clean and there were crumbs on the chairs. The ladies restroom needed some attention. As to the employees, they had to put their electronic devices down when we came in. We almost felt like we were interrupting them. They took our order and immediately went back to their electronic devices. The most they said was when we left. They told us to drive safely and thank you. Not sure I will go back, but if I do, I will give them time to get settled and work out the kinks of a new establishment.

Their food was fantastic! It had a great texture and on the burgers and the fries were really…read moredelicious!

Excellent place to eat. Friendly service and tasty food. Hotdogs Hamburgers Barbaque Corn Dogs and…read morethey serve a big portion of fries.

There was hardly anybody there when I arrived. Placed my order. And waited. And waited and waited…read more Over twenty people came in after me, got their food, and left it took 45 minutes for them to cook a grilled chicken sandwich, a hamburger, an order of onion rings and make a coconut shake. I'm never coming back, ever.

After departing the first restaurant we tried, we drove almost 20 minutes to get to Randall's. The…read moredesire for a big ole plate of biscuits and gravy will drive a person to do strange things. Anyway, when we finally pulled into the parking lot, it was just about 10:50 a.m. local time. We walked to the front door and saw a hand-written sign stating that they'd be closing at 11, since they were short-staffed. We almost had a group meltdown, haha. But, they welcomed us in and sat us at a booth with no hesitation. My dad and husband both ordered the "Hungry Man" breakfast platter ($9), and my mom and I both ordered the Two Egg breakfasts ($8), plus we all got coffee. For my plate, I got eggs scrambled with cheese, plus bacon and the gravy biscuits. Mom got hers with scrambled eggs (no cheese), and the same sides. My hubs got sausage (theirs are patties), gravy biscuits, two eggs over-medium and grits. My dad got bacon, grits, eggs over-hard, house potatoes with onions and a side of grits. The food was fresh and filling, and quite tasty. The biscuits - which were the one thing we all wanted - were fluffy and smothered in their southern gravy, which was more savory than I expected...if that makes sense. We all really liked the flavor. The final bill, after taxes and tips, was just under $40, for all four of us. Not a bad deal for a quick and tasty meal.

When I hear of this place I think of my brothers dad, he passed away a few days ago and he would…read morealways come here. He took my brother all the time and I believe he ate here the most. I'm sure the staff treated him amazing and I sure do think of him when I hear Randall's. Their food is amazing though.

So me and my husband tried this place out for the first time…read more The place has a nice homely kind of atmosphere. Very clean, and very presentable. You can sit at a table, or you can sit at a booth. The workers were extremely polite and professional toward me and my boyfriend to say the very least. From the moment we walked in, we were instantly seated at a booth by our request. Not much longer after we were seated, the Waitress came by to take our drink orders. He got a Dr. Pepper and I got a Diet Coke. Let me start by saying this Waitress was VERY attentive to our table. About 5-10 minutes later, she came back to ask if we knew what we wanted to order. I wanted to get a medium Pizza but asked if we could get one half cheese and the other half pepperoni. She said we can definitely do that. About 10-20 minutes passed and here comes our Pizza. Nice and fresh! So much you could see the steam rising from it! The taste of this pizza was out of this world. Enough to make my mouth start salivating. The perfect combination of Crust/Dough/Sauce/Cheese. When you would remove a slice, it would leave a long and delicious trail of stringy cheese behind as you removed it from the whole pizza. Part way through our dinning experience, the Waitress came back and asked if we wanted a refill on our drinks which we said yes please. The quality/flavor of the drinks were top notch, let me just say that. There's something about having soda at a restaurant that makes it taste better than when you drink the same drink at home. When the waitress came back, she asked if we needed anything else. I told her "Check Please" She politely said, "right away sir" before going to get the check. So here's the interesting part, A medium half and half pizza, and two drinks. How much do you think that cost? Under $20! Such amazing quality Pizza for such a low price. We got all of the above for less than what you would pay to have Pizza Hut deliver you a Pizza. All in all, this was the first time me or my boyfriend had ever dined her. I intentionally held off on eating here when I knew he was moving to Kingsport Tennessee. And let me just say it was worth the wait. The food here is incredible! I'll definitely be coming back to eat here in the future! Or at least that's what my opinion of them was BEFORE Tonight on 10/17/2024... And I quote: "So this location is a place me and my husband enjoyed going to time and time again. We would always get the same thing. He would get a Dr. Pepper. I would get a Diet Coke. And we would get a Medium Cheese Pizza. This was all fine and good, til they did the one thing to cross the line. They Tip Shamed Us. As we left around 8:30 PM they said to us "you guys must not like us because you never tip." We explained we are on very minimal wages. They responded "When in doubt, don't eat out" also mentioning they run on tip to make living wages themselves. This is completely unprossional and unacceptable behavior. Tipping is always optional not a requirement. Especially when the cost of living is bleeding us all dry to begin with. We paid what we were legally obligated to pay, which was the bill for the meal. The tip, is never something that is a legal obligation to pay. On top of that, an employee of an establishment should never speak to the customer the way they did. Tip Shaming is NEVER okay and should not be allowed. No body should ever pressure you to making you feel like you have to tip. This is the very last time, me or my husband will be dining here. I'm not only infuriated that they would take this approach to try to get a tip out of us, but to approach my husband in such a way within an earshot of me. This establishment and all of it's employees should really learn how to PROPERLY treat the customers of whom are the reason they have a pay check. And that's not even getting into the dining experience we had on this night. They were running out of Dr. Pepper and my husband could tell the difference. It tasted like carbonated water and it did not have the same color that Dr Pepper usually has. I legitimately had to flag down a waitress to have this issue resolved because they were being unattentive to us in particular. Probably because they had tip shaming on the mind on this visit. The person who served us the Pizza wasn't even the original waitress. She served the pizza and then not even in a polite tone said Have a nice night, as if to say we weren't getting any more service on this visit. The original waitress came to check up on us only one time as a pose to the usual couple of times they check up on us. To summarize my thoughts, we are never coming to this establishment ever again. If you sincerely thing tip shaming is the right way to get a tip out of someone, you sincerely need to get over yourself. Now, not only do you not get a tip, you have lost 2 loyal customers and landed yourself a bad review in the process. I hope it was worth it."

I love this restaurant it is my favorite place to eat in Kingsport area. I always get the Village…read moreGreek salad but I changed it up a bit and tried pasta Primavera and it was amazing. The service is always great,so is the food.I highly recommend this restaurant I don't know why such low stars before every time we have been there it has been a great experience. The restaurant itself is very cute. I love the decorations, but I am in love with all of their food and all of their desserts. I will add more desserts to my review later on when I get more pictures but I highly recommend eating there.