Robin was our cleaning person and she did an absolutely fabulous job. I entered the rental home and…read moreit looked like nobody had ever lived there. The hardwood floors and kitchen floors had been mopped. The carpets had been vacuumed thoroughly upstairs, downstairs and event the stairs. My impression of how clean the bathrooms were was astonished. She did a job that I was not able to and was cleaned to my standards. I would highly recommend this company for you cleaning needs.

Best cleaning service I've had the pleasure of using in Richmond. As a realtor, I've been through…read moremany. I contracted Kathleen's to do a move-out service. Elizabeth is very professional and courteous. The two girls who work for her did everything that was stated on their website. The wood floors were glistening, cabinets and appliances spotless, seals all wiped down, and the bathrooms were sparkling! The homeowner was impressed and buyer feedback responses have been "excellent". I plan to use this cleaning service as my "go to" and highly recommend you try them to!

I've used a couple of cleaning services to clean my house the last couple of years but I have to…read moresay that Maids 4 U was by far the cleanest. Kara and I think Summer came to clean our house. They came out the last full week of January... I've been meaning to write a review but I ended up having an unexpected arrival on the 28th of January. Our baby boy arrived almost 2.5 weeks early. So needless to say I've been pretty busy. They spent probably 2.5-3 hours cleaning most of the house. I wanted it clean since I was towards the end of my pregnancy and wanted to treat myself. I work from home so it worked out nicely that I was able to work in the room they didn't clean. The bathrooms were sparkling which was really the main thing I wanted clean. Honestly, I don't think we keep our house dirty by any means but it was still nice to have someone make it sparkle. Kara led the cleaning crew... she was super sweet and what a great person to work with. Honestly, I don't have anything but great things to say about Maids 4 U... all the beds were made (they even offered to change the sheets for us). They cleaned the floors with water and vinegar so nothing harsh. It really was super great service. Honestly I would want monthly service... but I do think it's about pricey considering the entire house wasn't cleaned only 3 rooms and 2.5 baths, when I have 5 rooms 3.5 baths. Maybe there would be a possibility in bimonthly service. Danielle was also great to work with as well. Super nice. Sorry for not calling you back Danielle... I think I had the baby that Saturday after you called me on Friday. Note: They do have and extra surcharge if you use credit card... so pay with check

Three years later, and I am VERY sad to say we had to move. I loved having the crew at Maids 4 U…read morecome every other week, I looked forward to it, and hearing from the owner Danielle, or from Wendy to confirm on Thursdays. In fact, they are doing our final clean out and I am not in VA, it is probably better, I would cry if I was. I can honestly say that they are the "Gold Standard" that everyone should compare their service to; from the thoroughness of the staff, to the professionalism of the owner, there is just no substituting for perfection in the area. I get ill, a LOT, and am also disabled. Having a clean home is essential to keep me healthy, and to make sure I don't fall. These folks truly are an inspiration to the service industry as a whole. Not everyone is cut out for this kind of job, that is just a fact, however I cannot say that I had a bad experience that would lead me to ever give them a terrible review on here over the three years I was a client. I have grown close to the staff and owner over time, if I ever had a problem, I would not hesitate to call and talk directly to Danielle; she is understanding, approachable and most of all professional. I honestly cannot go through the entire list of names of people that cleaned our house, I was comfortable with everyone that was sent over. All of the employees were terrific, and friendly to both my husband and me, and our 2 dogs, who were VERY interested in everything they were doing. The most important thing I want to say is a sincere THANK YOU to everyone at Maids 4 U for helping me make a home in a new place, and maintaining it. I will miss you all very much.

Carpet cleaning Home cleaning…read moreExceptional service Quality workmanship Reasonable prices Will treat you like family

I was told on the phone if I brought my 2 rugs to them it would be $49 per rug after sending g…read morephotos to them. When I arrived the owner told me due to the anound of dog urine it would be $119 for each rug. I should have left then. When rugs were ready the owner texted me then warned me if I couldn't pick them up within a week there would be an exorbitant storage fee. I asked why they could not be delivered as I paid full price. Owner reluctantly delivered. My white rug, which was clean from me shampooing it regularly has a yellow tinge to it. Very unsatisfied with results. Would absolutely NOT recommend. I like to support local businesses but unfortunately there is no one to complain to and remedy the problem when there is one owner who is very difficult to work with.

Cindy and her co-worker came to my house today and did a deep clean on my downstairs. The price was…read morereasonable and they did an excellent job! I will definitely continue to use this company!

Cindy and the two ladies that came with her to clean my mom's house did an AMAZING job! Cindy was…read morevery quick responding to me and keeping in touch. They cleaned every part of the house. My mom is getting older, and is no longer able to clean the house fully. Cindy and her team did such a great job, I asked if they could schedule a time to clean my house as well. They are extremely reasonably priced. I would have absolutely paid more. I will continue using and recommending Cindy and her team!!

We had the WORSE experience with this company. The housekeepers are personable but the owner, TODD…read moreis HORRIBLE!!!! He misleads you in your initial conversation and when you share feedback of your experience with the housekeeper's service, he gets DEFENSIVE, talks down to you and quite frankly is RUDE!!! I agree with every negative review on his company. He is the most UNPROFESSIONAL and petty business person I have ever encountered. He dabbles in the truth and when you challenges his truth, he takes no accountability. I am quite sure he will come on this review like the others to give his UNTRUTH account because he wants to pretend everyone is not telling the truth about his business and BEHAVIOR. I am also sure he will have people give more reviews to drown this one out. When I first booked with him he was nice and I told him he was pleasant but I quickly saw something different when I gave him feedback on my service and he hung his hat on "well you said I was nice." As if I can't have a different opinion when he showed me different. When you book with him he tells you the standard cleaning but tells you to create a list for them to clean. I heard what the standard was and determined that was all I needed because I have had service with another company for over a year. Here is the kicker, he asks you the square footage of your home but does not send enough staff to clean it within the timeframes he provides so, you will NEVER get a full cleaning. Example if your home is 1800 square feet, he will say pick a timeframe you want it cleaned, 2 hours, 3 hours, 5 hours etc. and if you pick 2 hours he will send 1 person instead of 2 or 3. It is so DECEIVING because one person could not clean the home in that timeframe. He is the only company I know of and I have done research, that makes you sign a contract with his company. There is a reason for that. You will get HORRIBLE, subpar service and want to leave and he will HOLD YOU HOSTAGE for 30 more days which could be 2 or 3 more cleanings to get him more money in his pocket. My last cleaning I did not even get a cleaning I just paid it to be rid of them. He is very rigid, inflexible, condescending, insulting and all around not even a nice person or a nice business person. My original reason for switching was because my housekeepers were constantly late arriving but after this fiasco, I am using them again and they have significantly improved their arrival time. In closing, there are alot of people providing this service who are professional and don't use a contract to rob you of your money while not providing the full service you were expecting. When you call for a housecleaning and there are timeframes, you are expecting them to be able to clean within that timeframe with enough staff to do it. If that is not the case/expectation, it should have been communicated. VERY MISLEADING!!! My recommendation is to go fast to any other company!

We had a great experience using Mid Atlantic Maid Service. They were able to accommodate us last…read moreminute AND gave us a great rate. They were so accommodating for our move out clean and Laura did a great job!! I Also appreciated everyone's phone presence, they are positive and friendly! We will use them again.

Best cleaning I've ever had, Would highly recommend. They are efficient as well as professional.read more

We are selling our house so we needed detailed cleaning. After reading positive reviews we were…read morehoping for an excellent service. Our communication was great. Josh and Yahmeen were very polite and friendly. However, service wasn't that great. They missed cleaning AC vents, top of kitchen cabinets, webs on the wall, and some doors as well. We were in the house, so we had to point out areas that they missed. They did clean some afterwards, but we found more areas uncleaned after they left. If someone is paying over $200 for cleaning, I would expect service to be a little better and the person cleaning to be more proactive. 06/18 updated rating down to one star because we found more webs on the wall and corners and bunch of uncleaned spaces. Just wasted $225.

I found Ghost cleaners through Yelp and asked them to schedule an appointment relatively quickly!…read moreThey were able to meet and even exceed my needs. I had SO much dog hair in my apartment, and I desperately needed a thorough deep clean. They provided the service while I was at work, and I would feel very safe and comfortable asking them to come back again while I was not home. It was a wonderful feeling to arrive home from work and feel relaxed and refreshed in my home. They texted me updates throughout the process and openly communicated about anything they were unsure of (where something belonged, etc.). They even offered to feed and walk my THREE dogs!! I am so happy and will definitely be using them again! :)

The comment by the business owner is a complete lie. I have NEVER used this service. I did not have…read morea problem with them until I chose to go with another company and they refuse to stop calling me. It is harassment at this point. Just PLEASE take me off your list. You are filling up my vmail to where I cannot keep up. You must have me confused with another customer because I live in Glen Allen and i've never booked an appointment with Perfect Cleaning. I will gladly remove my posts if you stop calling me UPDATE 11/15 - I just found another voicemail in my phone from 11/7. I will remove my post if I do not get another call by the end of the year otherwise I will continue to make sure everyone knows your business practices are not good.

Initially the cleaning team showed up almost an hour late, based upon the scheduled time set up…read morewith the sales representative. However, they cleaning team were kind, polite, professional and did a very thorough job!! After an initial miscommunication on the appt time, a broken antique vase, & a misunderstanding with the owner of this organization, the owner contacted me and made everything right 100%!!! After my conversation with the owner and his superior customer service in resolving this matter, I would highly recommend this company. They truly care about their customers