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    Updated 2 months ago

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    This is how long I was on the phone holding with them just waiting to see if I can get a doctors note
    Xavier C.

    Horrible customer service! I have been on the phone for over 30 minutes! I called to just get a doctors note for proof of absence for work! And they keep putting me on hold and forgetting about me. The first time they asked if I could hold and I said yeah no problem. They finally picked up the phone again and asked me what I needed. I said I need a doctors note please and they said let me put you on hold for a few minutes. So I waited for five minutes and they picked up the phone again and asked what I needed again! I told them a second time "I need a doctors note"they put me on hold again! five minutes later they picked up and asked me how they can help me!! I said I just need a doctors note and they put me on hold again then they never picked up! They obviously don't take people over the phone serous enough! Smh don't go here at all. There's plenty of better options

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    13 years ago

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    10 years ago

    Still love this place - and now that the grouchy nurse is gone it's even better! Keep up the good work everyone.

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    9 years ago

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    11 years ago

    Very nice office, great staff, well equipped and fast. I definitely would recommend this office and will go back again.

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    13 years ago

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    Page 3 of 3

    Ask the Community - Rahimi MD

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    When you have a sick child you don't want to take them to just anybody. This is why my wife and I…read moredid our research and found PVMG to be just what we needed. Dr. Saad had great reviews and many years of experience and when we saw how well she was able to work with our child who had an ear infection we knew we would be seeing her for the foreseeable future. The office is very clean and they even have different entrances for sick patients vs. Not. The staff is super friendly and our son quickly made friends with everyone there! There is plenty of parking, but the only problem is that it can take about 15-20 minutes to get to the correct third floor entrance from the parking lot on a quiet day. We would recommend arriving to the parking structure at least 30 minutes just to be on the safe side. Overall we were very satisfied with the care and service of PVMG!

    Have been going for several years for something specific and have started using them for yearly…read morecheck ups etc. I typically see Kia Brown, NP as she has more availability and I usually call shorter notice, and she is amazing. Literally will answer any question and even scheduled a telehealth as a follow up when I changed medications. Highly highly recommend the entire office, Dr. Sher is the best too, he is just harder to schedule due to all the specialties. Hardly a wait anymore and I'm usually in and out within 30-40 min. Many thanks to the entire group.

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    Palos Verdes Medical Group - Apathetic staff hiding behind computer

    Apathetic staff hiding behind computer

    Palos Verdes Medical Group - Dr. Larry Sher founded Palos Verdes Medical Group in 1992 and currently serves as the medical director

    Dr. Larry Sher founded Palos Verdes Medical Group in 1992 and currently serves as the medical director

    Palos Verdes Medical Group - Our office is located in the Promenade on the Peninsula mall on the  third level

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    Our office is located in the Promenade on the Peninsula mall on the third level

    Anna B Mellor, MD - Dr. Anna Mellor, M.D.

    Anna B Mellor, MD

    4.3(29 reviews)
    0.2 mi

    What a startlingly abrupt and unpleasant experience I just had with Dr. Mellor's office! I called…read moreto establish care with her as a primary care physician since I'm new to the area, but when I began explaining my interest in scheduling an appointment I was met with a "LET ME STOP YOU THERE" interrupting me mid sentence. This was such a jarring and rude experience, I have never had someone treat me this poorly from a doctor's office. It was shocking. I don't even have an ailment, I'm simply shopping around to find a new doctor. I guess some of her patients have to die before this doctor would consider allowing anyone to book an appointment. Wow. Just go somewhere else for care like I'm going to, don't bother calling.

    BE SUPER AWARE when you go to this Dr. If there was a 0 star catergory I would chose it. I went…read moreto see her to check my hormones as I felt like I was going through Menopause. She ordered a blood test and when I went in to get the results, she told me very coldly that I had a brain tumor. She said she would get me set up with a MRI, but that I DEFINITELY had one. She left the room quickly and I had to chase her down to ask her if the results could mean anything else. She said Emphatically..."NO". I went home crying and very scared. The MRI was scheduled but it was not for a few weeks. I couldnt wait so I took my blood test to a Endocronologist who took one look at my blood work and said "You don't have a brain tumor, you are in Menopause!" I felt such relief, but still had the MRI just in case. The test confirmed I did NOT have a tumor. I was relieved but very very mad at the false diagnosis and the lack of empathy Dr. Mallor showed when delivering the news.

    Rahimi MD - urgent_care - Updated June 2026

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