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    Rai Phillips 66

    5.0 (1 review)

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    8 years ago

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    Quality Car Wash

    Quality Car Wash

    (14 reviews)

    Blake was awesome! We will come back because of his cuteness and professionalism. Knocked my socks…read moreoff!

    I went in this business two weeks prior to June 23 2026 and on June 23 2026. I had just purchased…read moreour 2018 Toyota Thunder SR5 4 door extended cab 4WD truck and had also had it serviced in May. There were no scratched swirl marks from on our truck and no broken side mirror. The first time we entered this car wash; both front side mirrors were pushed backward with force. My husband was driving, he opened his window and pulled his mirror back into position, I opened the front passenger window and had to use force pulling the mirror back into position. At that time, I did not get out of the truck to inspect. Then the second trip I was driving and when I went through the car wash the passenger side mirror from the car wash revolved rollers at the end was thrusted backwards again. This mirror had a crack from the previous trip and they also saw that in the camera but it did not have the paint swirl marks that was very noticeable when shutting the passenger front door. I went back and forth with emails which I save in a word document, . I asked several times in emails about the paint she refused to acknowledge any of my request. They are not an Ethical honest company. They only look for fault and reasons not to pay and file a claim with their insurance. . The refused to take ownership of the paint scratches and the broken mirror. We just bought our truck so we know this was not broken. Quality car wash claim department would not acknowledge the fact they ruin my paint on my truck or broken mirror. I also place a review on their facebook page and the removed the first review, they only want positive reviews. I took my truck to a repair shop and Collision repair shop and they also replied the swirl marks came from their rollers and the rollers are at a high speed. The person at that establishment informed me his own vehicle had some issues on his paint when he drove his car through and he would never go through it again. He told me a lot of people have had issues and good luck with trying to get Quality car wash to pay for what their rollers did. But they would try to to file a claim to them but they already warned me Quality Car wash (Tommy Express ) tries every way not to cover damage from their machines. SO checking with how fast these rollers and spin they cannot control the speed . ASKED AI which searches the entire web Drying rollers and washers in automatic car washes typically spin between 60 to 120 RPM. These rapidly spinning foam or cloth strips can act like sandpaper if they trap grit or dirt from previous vehicles, causing surface scratches and localized swirl marks on your truck's clear coat. Why Swirl Marks Happen * Trapped Debris: As the rollers spin, they drag any residual road salt, sand, or grit across your paint, inflicting fine, circular scratches. * Soft Clear Coats: Truck paints often have a clear coat that is susceptible to this kind of mechanical abrasion. * Friction & Speed: Even though the material is soft, the speed and friction of the wash are high enough to leave marks if the surface isn't perfectly lubricated and clean. How to Fix & Prevent the Damage 1. Polish the Paint: The scratches causing those swirl marks are in the top layer of your clear coat. You can have them polished out or corrected by a professional detailer. I would not recommend going through any of their car washes when they refuse to take owner ship . This is not a way to serve your customers and have customer service , I felt they were dishonest and unethical with their practices and deception

    Pilot Travel Center - Nice touch!

    Pilot Travel Center

    (2 reviews)

    This is a really nice gas station! We stopped here on a trip to Grand Rapids to go to the bathroom,…read morebut our trip turned into so much more! It had a full Cinnabon! So, of course we had to get a whole box of cinnamon rolls. Talk about delicious!! The bathrooms were impeccably clean. I was really impressed. It also looked like that really nice facilities for trunk drivers. They had a lounge with a big TV and leather recliners. I would suggest this gas station for travelers in need of respite and treats.

    While traveling north to Michigan from Indiana, my friends and I stopped to get gas at this…read morelocation. Upon seeing the Cinnabon sign on the building, we had to check it out! The inside of the store is super clean and provides customers with so many options in one stop. There is a full service gas station with your typical snacks and fountain drinks, but there are also additional services that make this location unique from other gas stations. There is a small stand that offers freshly baked Cinnabon products, and they are outstanding! My friends and I split a box of 6 full sized cinnamon rolls for $14, making it under $5 for each of us to have 2 rolls. I think that's reasonable!! Also inside, there were also aisles of Michigan-related souvenirs, such as keychains, hats, sweatshirts, etc. The restrooms were clean, so that is always a "plus"! In general, if you are in the area or need to stop while passing through, I highly recommend this Pilot Travel Center location as a "one-stop" to meet all your needs!

    Rai Phillips 66 - servicestations - Updated July 2026

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