I have never been to a place where they treat you so well! From upfront and honest assessment and…read morepricing. To the extra lengths they go through. To make sure you are taken care of. Fair prices for the work I needed done. It was a lot of work. They got the service done in a reasonable amount of time. For the immensely large job that needed to be completed. All three gentlemen are GOOD AT WHAT THEY DO!! It's hard to find and refreshing. I can't say enough.

Have been in a few times and they always give you a fair deal! Sometimes if it's something super…read morequick they won't even charge you

Mathew is super talented and help us get our vehicle back in great shape the level of excellence is…read morefar above the average shop! Mathew check everything out and gave us recommendations on what needs to be addressed right now and what is a need down the road! Excellent customer service and I would highly recommend this auto repair shop you will be glad you used them!

I've gone to Cascade Hills for years with Andy & Mark -- they were awesome. But my experience with…read morenew ownership was not good. Had my car in for an AC repair and oil change (using a jug of Mobil1 oil and a filter I provided). They overfilled the oil (used entire jug, vs. filling and checking). I asked why. The response was 'we filled it to the specs'; I pointed out that it never takes the full 5.1 quarts after a change; I've never needed more than 4.5 to get the dip stick level right. He then said that my dip stick was the wrong part and therefore inaccurate... not true. (I even checked the dipstick part to verify it was the right one.) I also called later and found that they will no longer accept customer supplied parts for repair, unlike Andy & Mark's policy.

Always so friendly and quick! I've never had a quicker oil change! Therye always so kind and let…read moreme know if I should be keeping an eye on something on my car. I have horrible social anxiety but I never worry about getting my oil changed here because everyone is so kind.

Great Place. The hours it has on here are wrong though, they are only open 8:00 am - 5:00 pm, all…read moreweek.

I have been coming here for over a year and am highly satisfied with the service. The workers are…read moreall very kind and definitely are willing to go above and beyond to make sure you are happy with their work. If I ever feel something off with my car, they always find time to squeeze me in and give me a prompt diagnostic report then do not hesitate to plan a date to fix it. At Veenstra's, they will drop you off and pick you up at any place desired while they work on your car. There is also a nice lobby where there are various coffees and comfy seats. I highly recommend Veenstra's because they are kind, prompt, and willing to work with you! Awesome business!!

My car suffered a complete front end failure this morning. I had it towed it to Veenstra's at 10…read moreand they had it fixed by 3 o'clock. Unbelievable. Same day. They even plugged it in to charge it while it was waiting for me. Wow. Just wow.

We brought our RAV4 in to have the bumpers replaced after many little dings and backup problems…read morewhen we were new with backing up our trailer. They did an amazing job so professional so kind. We were so pleased with all of our interactions that we had and we worked with three or four different people from the clerks, checking us in to the workers the guy that does the estimates and the price was better than what we could've imagined we were pleased with all of the workmanship. We just can't say enough prior to bringing the RAV in, we brought our Prius in for just an adjustment on the bumper and they fixed it within an hour for very little charge and I am so happy with that as well. Great job Pro. We're very happy. Need a great locally owned body shop? Go to Pro!

I live in Marne and used Pro Collision over the last 30 years. It's been 15 years since I had any…read morerepair work done but they were the top body shop then. The 2nd generation family owners are now running the shop. They haven't missed a beat with the level of service with professionalism and quality. I had them repair my 2024 Toyota Tundra Crew max recently. I'm very impressed with the repair and perfection. I paid for my repair out of pocket and they treated me fairly. The repair was done in a few days as promised. Thank you again and highly recommend using Pro Collision for repair.

Chad at River city auto was so nice & explained what was wrong with my car well. Was fixed in a…read moretimely manner- great costumer service.

This is the most honest and solid shop around GR, they will fix anything and do it with a smile…read more Don't listen to the guy who gave them one star, he's prolly just a negative person and is taking bad luck out on some genuinely nice guys. They also have 20 dollar oil changes and give you coffee when you stop in. Have never been so confident in an auto shop. Their lit is always full and they always manage to get the job done quickly.

Not sure how this place has such a high rating? Myself and many people I know over the last year…read morehave had nothing but issues. Biggest issue is they obviously don't test drive after repairs are done and if they do they don't care about their work! Not even going to go into all the issues, this place went downhill when Floyd himself stopped doing and supervising the work being done!

AWESOME service! Though busy, they instantly dropped what they were doing to get my tire fixed…read more Obviously, experts at diagnosing and completing the task. I will definitely return. You don't get service like that anymore. Thanks to Floyd's for helping me with a small tractor tire repair. Though busy, they took the time to quickly repair my tire and get me back to work. This small act has earned them a new customer and I will be back to buy tires

friendly, fast, and professiona! couldnt ask for anything else my wife & I stopped i while on a…read moretrip from out of town

Amazing! Easiest and fastest oil change I've ever had. Workers are super kind, easy going, and…read morenonjudgmental. Definitely recommend.