I purchased a vehicle from Raigosa Auto Sales in the Summer of 2014. I don't normally finance vehicles, but they had a nice car on the lot that was slightly out of my price range. It was a repo, and they offered on site financing for 2 years with no interest. Who could possibly turn that down? Over the past year, I have sent payment above and beyond what was required. We don't live closeby, and their PAYPAL option appeared to be convenient. I would send the payment, but it would sit there uncredited for days, sometimes up to a week until they applied it to my account. By then, of course, they could charge a late fee. They won't take checks, and the same delay happens with money orders. At least with PAYPAL you get a time/date stamp, right?
So, my payoff has been sitting in their PAYPAL account for 11 days now, and they won't answer emails. The phone goes to a guy who barely speaks english, so he doesn't understand what I'm attempting to relay to him. He takes a message so someone can "look into it". The woman who is supposed to credit the account is rarely available to talk to me, and hasn't been at all since I sent in my final payment. I just left a phone message, an email AND sent a fax detailing the unclaimed payment and my plan to visit the magistrate on Monday morning if they can't credit my payment.
The car? I don't know what they did to it to make it look so good on the lot, but I've spent $5000 on it to try to keep it running over the past 18 months. This doesn't include tires, normal wear and tear, any cosmetic expenses, or the cleaning my driveway will need from all the fluid leaks once I get rid of it. As soon as I can get the title from Raigosa (pending the final payment credit, of course) it will be sent to a salvage yard. I'm done throwing money into the pit.
No, I don't recommend Raigosa Auto Sales. read more
