Wanted to thank Jason, from Heston Door Service for coming out so promptly, quickly diagnosing the…read moreproblems with our 20 yr. old garage door, making the necessary parts replacements and installing the appropriate springs, for a smooth and almost effortless opening and closing - and at a very fair price! A very pleasant experience for us - we highly recommend! Don G.

Replaced a couple of springs - highly competitive price and super quick service. Will use them…read moreagain the next time a door needs service.

I am still in shock, in the best way possible. My garage door wouldn't close on sunny days and I…read moreassumed my sensors were old and needed replacing. I replaced the sender side myself, but the receiver side had a bolt that was completely stuck. I got a quote from a handyman for $400 and a second quote from a garage repair service for $350. I was hesitant to commit to either. Then Guy told me it was an easy fix, a five minute job, and he would do it free of charge. Just for the positive brand awareness. I honestly could not believe it. He said he would be at my house within an hour. Every word was true. He arrived in less than an hour, ready to work. What I have to share is that the job was far from simple. The nut was corroded and fused to the bolt. We tried impact drivers. We etched grooves for flathead and Phillips screwdrivers to get more torque. Nothing worked. Guy ended up removing the entire railing and used a Dremel to cut the bolt out. Sparks were literally flying as we cut through metal together. After getting everything cleared, Guy had a brilliant idea. He reversed the position of the sender and receiver so the signal unit would no longer sit at the angle of the sun and distort the signal. He swapped the units, reinstalled every component, and tested everything until it all worked perfectly. What was supposed to be a five minute job turned into over an hour of dedicated, problem solving work. Through all of it, Guy never once mentioned payment. He would not accept a single dollar from me. In a world where it is easy to feel skeptical, Guy reminded me that honest, sincere, and genuinely skilled people still exist. His integrity, his expertise, and his generosity left a lasting impression on me and my family. I will be referring his company to every single person in my network. Thank you, Guy. Truly and sincerely, thank you.

After sending specs and a pic of the door, requesting a spring replacement, an appointment was made…read moreand I put other offers on hold. When tech arrived he said they didn't work on these old doors anymore and just replace them. Waste of my time and his. Update: The type of door (tilt-up) and the requested service (spring repair/replacement) were in the original request for quotes. Two other firms responded saying that they didn't work on those doors/didn't have parts to fix them. You didn't, so I assumed you were coming to estimate the cost of repair to a tilt-up door. I provided the picture later, yes, but only as supplemental info. The type of door and requested service was in the yelp request.

WHY PGD HAS A REMARKABLE REPUTATION We wanted a Clopay door…read morebut had a specific design need that did not exist on the Clopay website. Fernando got us close. We signed a contract without complaint, but were not entirely enthusiastic about the solution. Two days later Fernando called back: he sensed we weren't 100% excited, kept searching, and worked with Clopay to get exactly what we'd hoped for, at $800 less. AFTER we'd signed a contract for the pretty good solution. WHO DOES THAT ANYMORE??? Then he found us an excellent carpenter for the prework -- BERTHA CONSTRUCTION--and installed the door beautifully. We just cannot say enough about PGD (and Bertha) and the quality of their work.

Fernando responded to my request for an estimate within 30 minutes and gave me a fair and resonable…read moreestimate for a broken spring. He came out the next day and fixed it quickly. Very professional and personable. I would work with him again without hesitation and recommend him to anyone who has garage door needs.

They replaced two garage door openers about a year ago, they were on time and budget... easy to…read morework with. We just started having some intermittent trouble with one opener and they did some troubleshooting over the phone as the symptoms sounded like an alignment problem even though the lights we the correct color. They came out today and had it fixed in less than 3 minutes. Excellent after sales service even one year later.

I had a great experience with this company. They quickly diagnosed the issue with my garage door…read moreand found that the sensors needed to be replaced. What I appreciated most was their honesty. They fixed only what was necessary and did not try to upsell me on additional repairs or services. The technician was professional, explained everything clearly, and had the door working properly in no time. Fair pricing, excellent service, and no pressure. I would definitely use them again and highly recommend them!

Great job, informative, fair price, just as mentioned by others - I'll be going back to them.read more

Tomy was quick to respond and promptly provided an estimate and was able to complete repairs in an…read moreefficient and cost appropriate manner. I would highly recommend him for any of your garage door needs.

Great experience with this company. Awesome job installing a new door for us. Fast service and…read morereasonably priced. Install went great. Faster than I expected. Now I have a super quite door with all the bells and whistles. Would HIGHLY recommend this company.

Great experience, he was able to come right away to look at our garage door, made a couple of…read moreadjustments to get it working. He was honest, knowledgeable, and communicative. If I run into my garage door again, I mean.. if it breaks again.. I will definitely call him!

I could not be more thrilled and impressed working with Jessie for my garage door repair. When he…read moredid the original install, he said he would leave his number and I could call him directly should I ever need anything. I didn't believe that would actually happen. Most of the time with other companies and services you're routed to an answering service and the system takes over from there. Well, it was a Saturday night, around 9pm and my main garage door was stuck ajar. It would neither open or close. I called the number Jessie left and he actually picked up. HE picked up, not a service, not a voicemail. He actually answered the call. He walked me through a couple of steps and finally we decided he'd come out in the morning. He identified a time he would be there and arrived precisely in the window he gave (it was only a two hour window!) Jessie assessed the situation and made an array of recommendations on how to solve the problem. There was no pressure on which solution (at varying price points) would resolve the issue. I can assure you, should you have any situation with your garage door that needs attention, you simply could not do better than to reach out to Jessie's company, Done Right Doors.

I am very happy with the service provided by Done Right Doors team. My garage door had a broken…read morestring and it was not opening. They came with all the materials needed for the job and fixed my garage door. They were quick and efficient. They explained me all the options and the costs and I am satisfied with the service. I would highly recommend them for all the garage door related issues.

Garage door spring broke and door didn't work. I put in a request with Yelp and elite garage called…read morewithin 5 minutes. They came that day 2 hours later fast service but be careful pricing is non transparent, they quote you a high price range and you need to negotiate to get it down. From what I can tell they don't have set prices but try to figure out what you'll pay and charge as high as possible. . I did some research and pushed for a reasonable price. It was still high but I was willing to pay 500 since I got it fixed right away. The service was good but price high. what I found out is elite door will get contractors to do the job fast, but the service quality varies. Fast service but higher price, good luck

Joseph is very good and honest…read more We got the garage fixed in no time and arrived on a Sunday with same quoted price