I had such a great experience at Spring Hills Family Dentistry in Grand Terrace that I felt I…read moreneeded to take a moment to recognize the entire team. From the moment I walked in, Jolina at the front desk made me feel welcomed and comfortable. She explained everything clearly, especially the financial side, which immediately put me at ease. Letty was also incredibly helpful in breaking down my insurance versus out-of-pocket costs. She made everything easy to understand, which I really appreciated. Val, the dental assistant, was very welcoming and helped me relax during my visit. You can tell she genuinely cares about patient comfort. Dr. Lalifa is outstanding. The level of care, professionalism, and attention to detail was top-tier. I felt like I was in very good hands the entire time. A special thank you to Mido, the dental hygienist who helped me with my deep cleaning. She was incredibly friendly, made me feel comfortable throughout the entire process, and honestly motivated me to take my dental health more seriously moving forward. And lastly, Alex at the front desk made the checkout process smooth and clearly explained my next steps and provided all my receipts. Overall, this team made what could have been a stressful experience feel easy, comfortable, and even motivating. Highly recommend Spring Hills Family Dentistry to anyone looking for a professional and genuinely caring dental office.

I removed my 5 star rating because of my latest visit. I was…read morethere over an hour listening to sales pitches, instead of getting a routine cleaning? They were willing to charge me for a deep cleaning and soon as I declined they told me that I needed medical clearance paperwork?

Great experience at Grand Terrace Modern Dentistry. Dr. Walters and the team were quick and…read moreefficient, and my same-day crown was placed perfectly. I couldn't be happier with the results. Highly recommend! I felt confident and was ready for holiday events and photos.:))))

This place lied to me and told me I had to pay them a copay. I called my insurance company and my…read morecleaning are 100% covered. They also try to "recommend" you to use a laser treatment so that they can scam you out of an extra $300. Do not come here unless you're okay with being scammed. And it's seems that they are begging people to put 5 star reviews and removing their bad ones. Absolutely horrible.

This is my second time to this dentist and just like the first time felt 100% comfortable. Dr. Cho…read moreexplains very well the procedures and all the dental assistants make you feel at ease. Had a crown break from a previous dentist. They were able to get me in right away and remedied the broken crown with a new one. Highly recommend!

Dr Cho and his team are the best. We drive here from Rancho Cucamonga because we've yet to find a…read moregentler, fairer, nicer dentist and staff.

Stopped by for my 2nd appointment. Right away I was greeted and sat down. Everyone there is very…read morefriendly and communication is great. We all have good conversations throughout the process of my teeth. Can't wait for my future appointments with them. They make the trips to the dentist enjoyable.

While surely this place is supposed to be a small operation, thus creating a sense of belonging and…read morefamily-friendly atmosphere, I didn't feel it. Oh and if you need a dentist with normal business hours this place is not for you. They are supposedly open Mon-Thurs until 5 but I have gotten there at 4:30 to get copies of X-rays and they are already gone (if they don't have patients they just close up). I only made one visit to this place and felt from start to finish that I was being taken advantage of. My initial visit was THREE HOURS and I felt we accomplished nothing but a stack of paperwork, some X-rays (on an old school machine) and a 5-minute meeting with the dentist who informed me I needed thousands of dollars in work, including deep cleanings. Now if I hadn't been seeing a dentist regularly for 7-years and only missed one cleaning in that time, I wouldn't have questioned. But to tell me I need deep cleanings in all four quadrants at $150 PER quadrant, none of which is covered, AND until I do so I am unable to proceed with any treatment?! Not only did I switch dentists immediately, but my new dentist's jaw dropped at the mention of deep cleanings, stating "it must have been an HMO office because you aren't even CLOSE to qualifying for that" (indeed sir, it was an HMO office). They got nothing right for me, including how to spell my name; so much for the personal touch. They even sent me an email to complete this survey thanking me for the "great review recently submitted"....what review?! Maybe my experience is out of the norm, I really hope so, but I could not recommend this place to friends and family.

She convinced me to replace all of my silver fillings with white ones because "they will eventually…read moreend up cracking my teeth"....well after $2000 out if pocket and a year later...she has had to replace lost filings and my teeth aster super sensitive and then a crown broke and another filling just came out...I am so disappointed in her work and was told I would have been better off with my old and sturdy fillings! I had no problems at all before I went to her for a simple tooth issue!! I an now seeing a goods dentist (hopefully). She seems to care more about making money and looking fabulous than her patients real needs and budget! I just paid off my credit card for that unnecessary work.

Stay away! They are the absolute worst here. They'll ridicule all work you've previously had done…read moreand tell you they need to fix it all. Then, if you refuse, their office manager will constantly hound you with phone calls pressuring you to get the work done! Who knows how many poor souls out there have had their money stolen by this dentist.

I went in for a cleaning and the Dr. performed a a type full comprehensive exam which I have NEVER…read morereceived in my life and I was pleasantly surprised!! They examined every tooth, my gumline, and even my cheek/jaw area to make sure there was no discomfort or clicking, which I thought was amazing. They took plenty of photos and explained what was going on in each one. The Dr. was also super patient in answering ALL my questions and was thorough in explaining the process/procedures. They gave me helpful recommendations and they were so compassionate. Very little to no wait time with an appointment and staff was so kind. Overall, a great experience and I will definitely be returning!

Great visit minimum wait, all of the staff and DDS Singh were awesome. Got a cleaning and going to…read moredo my waterpik like I should!!

I had an appointment at Grand Terrace Dental Group, as I had a horrible toothache. I was…read moreterrified, not scared, terrified. Dr. Singh extracted 2 teeth the next week. I was given an oral sedation, and did not realize I was at the dentist office or that he had extracted 2 teeth . Both Dr. Singh's(husband and wife) are wonderful. They did everything they could to make me feel comfortable. The staff is wonderful. If you need a dentist, call Grand Terrace Dental Group.

This dental office was the best from the front office (Kaleena and Maria ) to the doctor Singh and…read moreAngel!!! The hygienist Jen was amazing. This has been such an amazing change from what I had previously been used to at Western Dental. I will definitely be coming back here.

Jake Ryan got his braces removed today and looks great! I want to thank Dr. Bahn and Roberta for…read moreall their hard work and dedication to their clients! They are truly amazing, honest and professionals! Dr. Bahn is a USC graduate and professor teaching other students his amazing skills and professionalism at SC. I can't thank this staff enough for making my son's smile more beautiful than ever!

HIGHLY RECOMMENDED!! I was recommend DR . Banh through my…read morefamily dentist in grand terrace and I could not of been any happier with my entire experience! Not only was he patient, honest and really took his time to ensure I was happy and comfortable with all adjustments. I never dreaded my visits, I actually couldn't wait to see everyone. Most friendliest staff ever! Roberta and Grace you both truly are an asset to the office. I can't wait to get my son started with Dr Banh. I loving my teeth and miss my braces now

Really enjoyed the service I had here, the whole staff is very nice and the Dr has a great hand. I…read morehave gotten a cleaning here and a fill.

Came in to get a couple fillings done. Upon my arrival I was greeted by Tina with an amazing smile…read moreand the most bubbly and outgoing personality ever! She got me in pretty fast, knocked out my X-rays. Told me what needed to be and and if I wanted to do it all today or not then she told Dr. Sam and he came in with Jennifer and they got to work. They were amazing as well! Gentle yet efficient, I was extremely comfortable and I didn't realize that I was there as long as I was, the time really flew bye (for those that don't like going to the dentist office). Overall had an amazing experience!! I definitely recommend this office if you're looking for a dentist office to go to.

Was not clear on co payments did procedure without authorization and then charge me…read more Bad communication

First off they said they took my insurance and was in network. They lied to me off the bat…read more I had a very disappointing experience with this dental office. Unfortunately, it felt as though their primary concern was financial rather than patient care. I recently moved to the area and chose this location based on convenience, but I regret that decision. From the beginning, I explained which teeth were my main concern, yet those concerns were overlooked despite my repeated requests. One of the teeth I was most worried about actually broke shortly after the temporary crown was placed, and even then, the issue was never properly addressed--despite it being my top concern. The one positive interaction I had was with a dental assistant who created my temporary crowns--she was exceptional, and even the doctor commented on the quality of her work. I wish I remembered her name. After that visit, things went downhill. I made it very clear multiple times that I would be out of town for work starting October 18th and had arranged my schedule to come in on Friday the 17th before flying out. Despite this, I arrived at a completely empty office. I left a message at the door, only to receive a text confirming an appointment for the following day--Saturday--when I was already out of state. I had stressed repeatedly that I could not make Saturday appointments. Because of this scheduling mistake, I had to wait over a month for another Saturday appointment. The communication system they use only made things worse. Even after confirming via text, I continued receiving repeated texts and phone calls as if my confirmations didn't register. On the day of the appointment, the front office called multiple times while I was driving in, which felt unnecessary and unprofessional. The overall attitude of the office staff felt more focused on payments than on patient experience. At one point, they even sent someone out solely to collect payment in a way that made me uncomfortable and felt unnecessary. As for the doctor, while they were not rude, they also did not come across as very experienced or seasoned in the field. This added to my concern, especially given the issues with my treatment. I will not be returning to this office or any of their affiliated locations. Based on other reviews I've read, it seems I'm not alone in experiencing issues with the front office. It may be time for the staff to receive additional customer service training. For your own peace of mind, I would recommend seeking dental care elsewhere. I would really like a phone call from the regional manager!!