Steam Master cleaned all my area, rugs, and all the upholstered furniture in my home. They did an…read moreamazing job, and they are also amazing people, delightful in every way. Congratulations to Daniel on his new marriage !!

They were able to accommodate me at the last minute and did a fantastic job. Very professional and…read morepolite. Definitely use them again!

Jake and his team our awesome! We have an expensive wool area rug. It's got some years on it and a…read morecouple of puppies over the years, with the stains that come from raising a puppy, a few wine spills etc. The job they did is nothing short of remarkable. Thanks Jake

5 stars!! My family and I traveled to Asheville to live and work in an Airbnb for a month. Only…read moreissue is that we wanted to bring our cat Elwood with us and the property owners were understandably worried about the impact for other guests in the future that might be allergic. We were at an impasse and considering canceling the trip. Enter Jake and Elevation Restoration! He took time out of his busy schedule to speak with me and walk me through how a carpet and upholstery deep clean would make the place allergen free. He was generous with his time and insights and communicated with me and the property owner to allay our fears. We went ahead with the trip and as promised he and his crew were there to make the place fresh and new - no trace of dander or indication that a cat had ever been there. Amazing job!! Elwood thanks you so much!

They are always professional and prompt and they do an amazing job cleaning my carpets.read more

I didn't set out looking for a "natural" carpet cleaning but after talking to a couple other…read morecompanies I decided to go with Bryant based on his responsiveness. He did a great job, carpets are really clean and the whole house smells awesome. I hope I don't have to have my carpets cleaned again but if I do I know who I will call. Thanks again.

My zip code at the time was 28730 Fairview NC 828/242-0639. I sure hope you straighten these…read moreunknowledgeable franchise owners on their bad service and horrible technicians

Really bad experience and will never use them again. Responded to their special $39 for several…read morerooms. Ended up costing me over $200. I had recently put down new carpet and advised to use steam cleaning. When I called Stanley Steemer I was told it was best to clean new carpet. None of the rooms cleaned were full rooms cause large, new, and heavy furniture was left in place. They only had to clean portions of the rooms which was not much space. Steps were cleaned. The two young men hurried through the cleaning. Several areas had dirt marks and they did not come out. I was conned. Sick of the greediness I encounter.

Wonderful service! Very thorough and helpful. We moved into a home that hadn't had the carpet…read morecleaned and had pets. Getting the carpets cleaned felt essential! We loved how the home didn't smell like chemicals after and dried quickly. The carpet was so fresh to step on after! Very good pricing too!

Outstanding service! Great customer communication and care…read more Highly recommend Five Step!

Got my first cleaning yesterday and I would not recommend this company to anyone else. The main…read morearea is not cleaned it just has lines and looks like someone vacuumed, no spots were picked up. When I presented the issue to the worker I was basically told they did their best. If this is the best I would not recommend this company to anyone else.

Absolutely love these guys. On time, reliable, and courteous as well as make my carpets look so…read moregood. Will definitely call again and again.

Nice folks. Good to work with. Been doing it a long time. Have used them a few times for carpet and…read morefurniture now. Did a great job on our light-colored carpet where there were some stains following construction. They do a good job of setting expectations if you're dealing with stubborn stains, etc. as I had where someone spilled coffee on a light colored chair. But, they got enough of the stain out to make the chair and ottoman useable again. And, they will tell you if it's risky to try and clean a particular fabric and won't do it if a good outcome is not likely. I like that. Reasonable prices, too. Did some oriental rugs for us as well (picked up and returned to us for a small fee). I tried the franchised cleaners and won't do that again. Go local.

After researching 6 different carpet cleaning companies, I decided to hire Advanced Cleaning…read moreSolutions because: 1. Customer service on the phone was worlds above the other companies. Dennis explained his process to clean, the timeline, and even what we should do after they leave our home to ensure we don't compromise the cleaning (they gave us booties for our shoes as well!). 2. The price for the exemplary service was right - even though it was roughly $20 more than the local chain-brand carpet cleaners, it was well-worth it. ACS provided exactly what I asked for them to do, on time, with professional and experienced staff. 3. They guarantee their work - and Dennis didn't just say "we guarantee our work" - he explained that occasionally there are some stains that reappear after a cleaning - if that should happen, he will come back out at no charge and clean the spot again. Wonderful thing is - I didn't need him to come back out because they did such a great job the first time. I highly recommend Advanced Cleaning Solutions and will be using them again in the future!

Locally owned service. Proper procedure for cleaning Oriental Carpets with good results. In some…read morecases, damage (particularly mildew) cannot be corrected even if optimistic evaluation indicated correction possible. Don't expect miracles. Will use again.

Ryan and Amalia were wonderful to work with from start to finish. They cleaned four rugs for me and…read moredid an outstanding job -- truly exceeding my expectations. Their pride in their work and commitment to quality really show. Two of the rugs I brought in were especially challenging, having endured years of neglect from previous owners. Ryan and Amalia went above and beyond to restore them, and they came back looking practically new. Both are personable, professional, and clearly passionate about what they do. I felt completely taken care of throughout the process. I'm so thankful to have found them and will definitely be bringing all of my future rug cleanings to Quality Rug Services.