This company an extreme disappointment. If you have to have a cleaning done I would NOT RECOMMEND…read moreusing them. They don't explain that they charge for 2 rooms whether they clean 2 or 1. In my case the one room they "cleaned" was not cleaned correctly. It was expressed there were pets, in the home, and that was the reason for the cleaning. It was later explained that the carpet should have been raked (for the pet fur), then vacuumed, then cleaned. This however, was not done. Upon further inspection, it was found there were literally clumps of fur, all over the room, especially behind the door. Pictures were taken and this was communicated to the office. Upon review they AGREED the service was not completed to their standard or ours. What we were Not made aware of is apparently they have given themselves 30 days to correct any issues. According to the GM this policy is NOT in writing Not is it provided to customers. The room that was cleaned was in an elderly woman's home. We cleared everything from the room to assist with the cleaning. In the week it took to get resolution, we had to put the items back in the room. My mom was unable to move safely around her home with the clutter. We had to contact another company to complete the cleaning. A week later the office manager Tye arrived to make things right. She agreed to the work but needed a final approval. The GM that was contacted refuse to approve. We cleared a much smaller space, closer to the door, to allow them to rectify this issue. The GM not only refused to give a refund, a partial refund, or to clean the smaller space, but instead offered a 5% discount off a full price cleaning. (again they charge for 2 rooms min even if they only clean 1) THIS HAS BEEN MY MOST DISAPPOINTING EXPERIENCE SINCE MOVING BACK TO SAVANNAH, TO HELP MY MOTHER. I WILL NEVER USE THIS FRANCHISE BUSINESS AGAIN.

I just wanted to let everyone know what my experience was with the local Stanley Steamer franchise…read more My air ducts needed to be cleaned after major repairs from Hurricane Helene. I waited until the interior work was completed in May and arranged to have them complete the job. It was $700 to have the duct work cleaned. The technician they sent supposedly completed the job, but left all of their equipment in my living room and in my attic. I did the right thing and called the company to pick up their equipment left by their technician. When they picked up the equipment they indicated if I had any problems to let them know--to give it some time--and that they had fired the technician. Now I am still having the white powder dust that I had before they supposedly clean the system. My project manager has reached out to them and I have also reached out to them. We both spoke with Caleb. He stated because it was over thirty days they can only come back at a discounted price or give me a give certificate for future use. I stated if the technician did not care about their equipment and how it could affect his pay, what makes them think that he actually did the job and did it correctly? I further asked Caleb that if the job had been done correctly, how is it that within 3 months it is the same as it was before they did the job--what would have caused the need to be cleaned again so soon? I stated all I was asking for was for them to come and do the job as it should have been done. I am not asking for a refund. He responded exactly as someone does when they don't have an answer---he said "I don't like how this conversation is becoming hostile". I told him I would be sure to let everyone that I encounter know what my experience has been. So, I want to warn every one of my experience and use them at your own risk. Very dissatisfied. All I wanted is for them to honor the job that I paid them to do, which they did not do, and clean my air ducts. I should have read reviews prior to service. Apparently I am not the only person that they do not want to provide satisfactory service. All they offer is a discount for them to service it again. Who in their right mind would want to pay again for something that was not done the first time--and pay the same company who did not do it right the first time???? If I could rate them "ZERO" or less, I would do so. I will be reaching out to the Corporate Office also.

I am so pleased with Joanne and her husband Matt and the professional perfect way I was treated! My…read morehouse was destroyed by a pipe bursting and ruining my entire downstairs. My insurance company was aweful my HOA was a nightmare. If it wasn't for Joanne & Matt I know I couldn't gotten Though with this nightmare. Their workmanship their workers got my house back and looking amazing. They went beyond my expectations, they worked with me and held my hand during the ordeal, cleanup, restoring my ceilings, drywall, trim, floors, plus being so kind and caring. Thank you both and your staff for restoring my faith that there are still good wonderful people like you!!!

We had a water pipe that cracked in the laundry room, and flooded a majority of our home. Per the…read morewater company "only about 500 gallons :/" We used RestoPros for the mitigation and the build back. Joanna and Matt were nothing but transparent, timely and thorough with open lines of communication throughout the entire process. Their employees were amazing, also thorough and respectful. Tremendous company, and work provided by them. They truly made the process a breeze for my family and I as we are first time home buyers navigating through this process.

Don't do business with ServPro of Beaufort County. The people there are inconsiderate…read moreunprofessional incompetent employees I have ever talked to. First they had wait for many weeks to get on their schedule. When we requested a link to make down payment on the job, they said they would that day, five times they said that during 3 weeks coming to job. They were expected on October 24th, they didn't show up. Office lady said she'd call us back that afternoon. Instead she sent my husband an email putting us off till November 1st. We had had enough. We called national ServPro and they said we had to work it out with incompetent fools that messed up the job in the first place. Now we have to wait to get our deposit back. Needless to say they were even sorry that they wasted our time. DON'T CALL SERVPRO. They're useless. And they lie.

I had a leak in my house and they said they would come the next day, they called me the middle of…read morethe next day and said they were not coming, with no reason or explanation, do not use Serve Pro they will leave you hanging

My hot water heater intake valve separated from the hot…read morewater heater and flooded my home. I called Paul Davis Restoration and they were at my home in 10 minutes and taking care of things immediately. Wayne was both professional and expeditious Getting things done quickly. Their service could not have been any better. The job is now done and Paul Davis Restoration was awesome throughout the entire process.

They really did not care about the work they did.Slow response. Work was poor and…read more management ,well they didn't seem to care. Plus they billed for stuff that was never done, really bad.

Hi, Just a short message to let everybody know that…read moreServiceMaster of Beaufort is fabulously great. I had a mold problem in the Master bath and bedroom. Not only did the inspection within 3 day of my call, they were able to schedule the demolition and mold remediation within a week. Adam, Gregoria, and Victor set to work first thing Thursday morning, then Victor and Gregoria finished the demolition by 5 PM. Their work ethic is stupendous and amazing. Wonderful people! Not only that but the owners, Jaime and Jim were checking in every so often to see how it was going. Service like this is beyond valuable. We are supremely grateful that this company help us out after we got by another vendor (i.e. check Yelp review for ServPro of Beaufort county.) ServiceMaster, you are top notch. Sincerely a satisfied customer.

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

While we initially had some communications problems getting a project organized, the ServiceMaster…read moreteam stepped up and made everything right including direct involvement by local senior management which we greatly appreciated. Theirs is a tough business but all's well that ends well. Thanks SM Savannah especially Deidre and Will.

We had a November 2015 fire, and interviewed many of the major companies (including the one…read morerecommended by our insurance company). We were under-whelmed by the other big companies, and thankfully chose ServiceMaster. They worked with us tirelessly, and treated us like family. High respect for our possessions, and for our emotions... Great crews that treated our home like it was their own.

They did a amazing job! We had pets stains and had to pay a little extra but it was worth it. The…read moreman was very nice and was in and out in a hour! We will use them again for sure!

From the owner: When it comes to Water Damage Restoration, Carpet Cleaning Services, Mold Removal and more, no one…read morecompares to Sunshine International of Savannah Inc.. With years of combined experience, Sunshine International of Savannah Inc. has worked hard to build the trust of our clients in Savannah and surrounding areas. Visit our website to learn more or better yet, call us today!

I called regarding air quality issues. Gary is so helpful and kind. He took his time testing and…read moreinspecting my home. I was provided with an abundance of information and finally have some hope. The services this company provides are truly appreciated.

Excellent Response times and service. I would truly recommend having your ducts serviced if you've…read morehad any water damage from past weather issues. I will surely be recommending them to others for various services. Between holdups with insurance and mortgage company, BIO has been extremely helpful and patient. On TIME for everything. Always genuine concern and never a "Rushed" feeling.

We just had our couches and chair cleaned by Zerorez of Hilton Head. Excellent job! We are so…read morepleased with the outcome - they were on time, clean and professional. They quote prices before they come. A great local business to support - we highly recommend. Give them a call at 843-305-1564. www.zerorez.com/Hilton Head. You won't be sorry!

From the owner: Looking for a cleaner, safer way to remove dirt and stains from your home or business? Look no…read morefurther than Zerorez! Our patented and powerful cleaning solution uses powerful, yet gentle cleaning technology to leave your surfaces sparkly clean without the use of harsh chemicals. Plus, our process helps eliminate stains and odors for a true deep clean. Don't settle for less, choose Zerorez.