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    13 years ago

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    Ask the Community - Rainbow Room

    Blush Bridal

    Blush Bridal

    (15 reviews)

    $$

    Bought my bridesmaid dress from here. Was an awful awful AWFUL experience. Not only was the dress…read moreridiculously expensive (and they never told us the price or walked through our budget until we ordered) but they came in 3 months later than they promised us, they measured us wrong and the dresses were huge costing us each over $100 in alteration, even came in the wrong size that we ordered and the customer service has done NOTHING to help us. I would never recommend this place to others. After telling what has happened to us to someone else, they revealed that they have had an awful experience here as well. Screw up one dress... that's awful, but screw up an entire wedding party..... y'all don't deserve to be in business.

    My mother purchased my wedding dress in January of 2018 from Blush Bridal. In November of that…read moreyear, my wedding was canceled and Blush Bridal agreed to try and sell my dress to someone else so my mother could receive a partial refund. It was agreed that if the dress had not been sold by the time I had returned from Afghanistan, I would come and pick up the dress. In February of 2019 while I was still deployed, I was informed that the dress was re-sold to someone else and my mother would receive a refund to her card in 10-15 business days. Long story short, after several emails and phone calls, where I was first assured the credit would appear "soon," and then altogether ignored, I filed a complaint with the Better Business Bureau in September. I received a response to my formal complaint from the business owner that, "two weeks from October first, the refund will be issued." Now, at the end of October 2019, over 8 months after my dress was sold to someone else, my mother still has not received her refund. I have had no choice but to go to the district clerk's office and file a small claim. While I hope no one ever has to cancel a wedding, please be cognizant that Blush Bridal profited off of my loss by keeping my mother's payment and selling my dress to someone else.

    Rainbow Room - venues - Updated August 2026

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