This J.Crew Factory in South Hills Village mall sells clothing and accessories for women, men, and…read morechildren. As I shopped around this store, an employee greeted me. The racks and shelves were packed with merchandise. Their prices were moderately high. Many years ago, I loved J.Crew's dresses, but they no longer make many of them. At the checkout, I did not have to wait in line for long. I bought two t-shirts for $41 total. The employee correctly rang up my purchase and thanked me. I like the fit and style of the t-shirts, but their fabric wrinkles.

4.5 stars. This Macy's department store is in Monroeville Mall and sells clothing, footwear,…read moreaccessories, cosmetics, home goods, and more. I shopped here mostly to look at women's clothing. I felt happy with the selection of shirts, pants, dresses, skirts, outerwear, etcetera. The prices ranged from low to high. I particularly liked the styles of Calvin Klein dresses. I, however, ended up picking out only a blouse that was on clearance for just $10. At the cash register, I had to wait a few minutes while other customers were being served. The cashier spoke very nicely with me, greeting me and wishing me a good day. She made no mistakes with the transaction. I was asked to donate my rounded-up change to the Hispanic Federation charity, which appears to do good work but, based on your political views, you might want to look up before donating.

I just received top notch customer service during my visit and I just had to give a special shout…read moreout to Mr. Will from the Macys fragrance department; AKA man of all trades. I stopped in for cosmetics and he was one of very few employees working today. He is typically working in the fragrance section near (Kate Spade and Chanel). When he was called to assist me, that was the best thing the other passing employee did for me. He went to work and took his time to help me find a product I needed. He even provided some tips of the trade he learned along the way from his previous job experiences; helping me to make some selections backed by science that could potentially improve the outcomes I was seeking for the future. If you are ever in Macys and you need help; quality customer service; smiles and patience, please make sure to stop over to see my buddy Will. Tell him Tonya sent ya!

3.5 stars. Old Navy is a retail-store chain that sells clothing for women, men, girls, and boys…read more This particular store is in South Hills Village mall. I occasionally shop at this Old Navy, mostly for women's shirts. The quality of the clothing is acceptable, and the prices are reasonable. During my most recent visit, this store had a large selection of clothing for all genders and ages. The store was having sales of 20-50% off that made the prices fairly low. No employees talked to me as I was looking around, but they otherwise performed their jobs.

Gap is a retail-store chain that sells women's, men's, and children's clothing, shoes, and…read moreaccessories. Prices are moderate. I seldomly shop at Gap, but I decided to stop in this Gap store in Ross Park Mall. I did not find any regularly priced merchandise that I liked, but I decided to purchase two shirts that were on clearance. At the checkout counter, an employee promptly scanned my shirts and processed my payment. She kindly thanked me for my purchase. In the store, I had held the shirts up to me, and they looked as if they would fit my body. At home, however, when I tried on the shirts, one was too small and one was too large, although they were the same size. I concluded that Gap has inconsistent sizing. Well, I spent only $16 total on the two shirts, and I will donate them to charity.

Gapkids at Ross Park Mall in North Hills, Pittsburgh needs to hire people that have a better…read moreattitude and knowledge of exchanging items purchased online and exchanged for the exact same item one size up in store. The sales girl and floor manager would not listen to us and refused to exchange a pink jacket that was given as a gift online to my granddaughter for her birthday. I was really taken back by her attitude towards us and unwillingness to help us. She insisted we were unable to exchange an item purchased online that was a gift. I got this off their website when I got home: (Returning or Exchanging a Gift Did you get a gift that's the wrong size or color? We can help you exchange it for another item or a gift card). Clearly she needs educated about her place of employments policies. Unbelievable and ignorant!

A shopping experience with perfectly curated displays of color and accessories... and Christian…read moreradio playing too! The touches of Jesus and scripture are perfect and honestly make the shopping experience more enjoyable. We came on a Saturday afternoon, so the store was filled with families and lots of youth... but the displays are laid out in a way for you to still be able to navigate around the store. The prices are high, but most areas have a deal when you buy more items. The hidden gem is definitely the clearance area back by the dressing rooms. We were able to find a few dresses and tops for almost 80% off. The store is constantly being tidied up and restocked by the employees. Even the fitting rooms... which had a long line... were managed by three employees and turned over quickly!

Came to this location looking for a casual white dress to wear at my wedding. I absolutely loved…read morethe dress I found but the sales associate was staring so I greeted her. "Oh no I don't like that, can I find something else for you?" was her response. I appreciate her honesty but it totally bummed me out and I did not continue shopping.

Aeropostale is a retail-store chain that sells clothing and accessories for females and males who…read moreare teenagers and young adults. This particular store is in South Hills Village mall. I am older than those age groups, but I sometimes shop for clothing at this store, because I do not like the "boxy" clothing for older ladies at other stores. The clothing here--tank tops, t-shirts, sweaters, sweatshirts, shorts, jeans, sweatpants, leggings, sleepwear, outwear, etcetera--still fits me. The clothing does not have the highest-quality fabrics and stitching, but it is acceptable. The prices are low to moderate. During my most recent visit, the store was having a sales such as BOGO for jeans, 40-60% off some sweaters, and 50-70% off clearance items.

Nordstrom is a chain department store that sells designer clothes, shoes, accessories, beauty…read moreproducts, home decor, and other goods. I occasionally shop at this store, mostly for women's clothing. My household income is in a top percentile, and I think that the prices for most products here are more than what I want to spend. During my most recent visit, when I was browsing the racks of clothing, an employee walked right past me and did not say hello. Furthermore, sometimes I could not easily find price tags on products. I chose one article of clothing to buy. At the checkout counter, I waited in line for a short while. An employee kindly greeted me, made conversation, accurately rang up my purchase, and told me to have a good day.

Jorge is outstanding! I'm a serious cologne collector and…read morespent $$$$ all because of his knowledge, patience, and incredible service. He understood exactly what I like and helped me pick fragrances I absolutely love. Ask for Jorge at Nordstrom. He's the best!

Ross Dress for Less is a chain off-price discount store that sells clothing, shoes, accessories,…read morehome goods, beauty and hygiene products, toys, some pet supplies, and much more. I occasionally shop here to see what bargains they have. I found a few kitchenware items to purchase. The prices were fairly low. The cashier performed their job. I am giving a neutral rating because the selection of merchandise could be more of what I need and want.

They had everything I was looking for and even a few things I didn't remember I needed at a great…read moreprice. The selection for towel racks were good, I found some great knives, a great selection of stainless steel pans with lids that strain water, several pairs of shorts. The service was fast and the checkout staff were friendly. This was a good store.