County Wide repaired our WP fridge once (for a part under warranty) so I called them back for a…read morerepair on our ice maker in the fridge as well. Both times for the repairs occurred in a timely manner, techs were courteous, and repair was made without any issue. Forgot to mention as well, office receptionist suggested I could call in the morning and ask to talk to a tech to ask a couple questions/suggestions for what I could check for on the fridge before having to schedule an appointment.

My oven wasn't lighting. Called for service and Jason came for the repair. He was pleasant and…read morefixed the problem, however, when he told me the charges he said there is a travel fee. I don't understand why because the website says it services my area and no where on the website does it have a disclaimer that a travel fee will be charged. Kinda feeling a little scammed by that.

I saved so much money by going here! The staff was very helpful and I was impressed with their…read morehonesty. They had a bigger selection than I was expecting, too.

They were fantastic to deal with. My wife and I stopped in just to look around and no pressure at…read moreall they answered every question we had. After 45 minutes we walked out with Refrigerator, Stove and Dishwasher. Definitely recommend this store.

Great personal attention, highly knowledgeable and helpful…read more The other big stores that sell appliances always seem to want to sell you the most expensive thing or what has been sitting around the longest. At Mikes, they quizzed me on my needs, and we sought out the best fit for MY needs, wants and desires. The appliances weren't the most expensive, or the cheapest or the oldest. They simply had what I needed. Very refreshing to see a small business that still does right by their customers.

Always great service! on time! Have used their services few times and I am always more than…read moresatisfied0

I am a small business owner. As such, I prefer to patron small business as to help bolster local…read moreeconomy and keep the momentum and pop shops going as they are few and far between nowadays. Unfortunately, most places that are owned by individuals tend to have to charge more to be able to make money on the product as they do not get bulk pricing. That being said, customer service should be where these places SHINE! And that is just not the case with Mike's appliance. There are 2 older gentleman that have extremely dry personalities to begin with. They are very "matter of fact" in tone. And don't really carry much for a sense of humor. That however is easily looked past as well. It is just an appliance store. The issue however arises when you have a misunderstanding and they do nothing to make things better. I had purchased 2 items to be delivered at a later date as the property that they were going into was not done with renovations at time of purchase. The eldest of the gentleman helped me with the purchase and had initially asked for just $100 down to hold them. I however decided to just pay in full as I wanted to be sure they were spoken for as one was scratch and dent. And I also just preferred to have it all said and done. I called yesterday to request the items now be delivered. Apparently and unbeknownst to me, they did not charge me for delivery. I assume that was due to the fact of the change from $100 down to paying in full. So this woman answers the phone. I explain I would like the items deliver now. After it took her several minutes to even find my purchase she gets back on the phone, and with an extremely snotty tone says I have to pick them up. To which I replied "well no I wanted them delivered". She then with even more distain in her voice says "well we charge for deliver and YOU didn't pay for that"...... I at that point stated I would call back and hung up. In later went into the store to return the purchase. And despite the fact of being aware of the Situation there was not offer of an apology, rather defense of the rude treatment I received. And an asserting of the fact that they charge for delivery. I have purchased over 20 appliances from this store over the last 3 years. I have never been offered any discount, any help on delivery charges which in my opinion should in fact be waived due to the volume of which I buy. But on top of that despite my continuing to go back when I can clearly get the same appliances for much less elsewhere you insult me and then don't even apologize? I will never return. They have permanently lost my business. Someone else can be treated like they don't matter in my place.

Mike is the best at appliance repair and really knows what he's doing I would recommend him. In…read morespeaking to him he definitely knows his craft and is very good at follow through on what's going on. Definetely a great business for appliance repair and used appliances.

They provided over the phone advice when a recording of the spin cycle on our gravelly sounding…read morewashing machine clearly showed we had irreparable bearings.

Fast, friendly, reliable. Also, great attitude and hard working. I'll be calling Jay for all my…read moreappliance needs. He repaired an old fridge and got it running better than ever!

i rodered a motor but in my error it was not the correct motor (ordered the wrong part number). I…read morecalled them and ordered the correct one and sent the the one I recived back (did not wait for a refund). Here it is 10 day after they got the orginal motr back and still no refund. I called them (Spoke to Jeff) and was told he had not got the paper work yet. This is a SMALL company so that answer was not what I wanted to hear. So I put a claim into paypal. Stay away from these guys. Customer service is well below what it should be. Oh and I sent them three email prior to the phone call asking about status, no response.

Would give ZERO stars if I could!! We were sent the wrong motor, we had to pay $100 to ship it back…read moreto them and now they have the motor they are saying we will have to pay $130 to ship out the correct one!! It was their error to begin with. Lesson learned but BEWARE!!! ABSOLUTELY DO NOT PURCHASE FROM THEM!!

The repair guy was really cool. They fixed the washer by stabilizing it, not only does it work…read moregreat now, you can hardly hear the machine working. I would recommend this company for appliance repair.

My fridge stopped getting cold. After trying a few things at home I made some calls, and I was…read morelucky to get a next-day appointment with Semple. Dave was professional and got right to the problem, which was a busted thermostat preventing the defrost cycle from working. The price was very reasonable (basically all labor) and our fridge is saved.