1. Finger Lakes Fabrics

    1. Finger Lakes Fabrics

    0

    Skaneateles, NY

    Finger Lakes Fabrics

    5.0 (2 reviews)
    Closed 10:00 am - 4:00 pm

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    Services - Finger Lakes Fabrics

    Appliance repair

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    2 years ago

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    2 years ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    1.9
    (17 reviews)
    $$

    I was making a large purchase for home improvement. I had some concerns so I called. When the…read morecustomer service desk answered I commented I am so glad you answered the phone has been ringing for so long. To this the representative said "First of all we are busy". I then asked to speak to the store manager. I was assured that Anthony the store manager would call me when he arrived on duty. That did not happen. I called the next day again left my name and number, never heard from him. I called the 3rd day in a row left my name and number and I was assured every day that he was on duty. I never received a call. This is horrible customer service beginning with the customer service desk straight through not even getting ONE call from the store manager. There was no apology offered from the customer service desk to say I am so sorry you waited so long we are short staffed but trying out best. What happened to good service. I guess for the Lowes in North Syracuse customer service is NOT required, looks like they do not even train people to speak nicely to customers either. I would NOT recommend going there. Go anywhere else. Hopefully corporate see these complaints and addresses then if sales are really important to them. If you ever have a concern don't think you will ever get it addressed.

    Had a great experience working with Lowe's in Camillus for a number of things. Tim in the cabinets…read moredepartment was super helpful, he created a great layout of my kitchen and aided me with the purchasing process and countertops as well. I've always been pleased with the paint and individuals working that station. My only reason for the four stars was their delivery process. They call the night before and give you a four hour time frame. Home Depot calls a half hour before which is great. Lowe's called and told me they were ten minutes away and more than hour before the earliest time they gave me so I had to hustle to get there for the delivery. Overall really pleased with this Lowe's location!

    Finger Lakes Fabrics - fabricstores - Updated July 2026

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