I went here to get a three dollar belt for my hand-held vacuum…read more But the clerk couldn't find one that fit so I said no problem. I'll leave it with you. By the time I got home, he called me and the three dollar part turned into a $33 part because they have a policy, that they neglected to tell me beforehand, that any work they do on a machine costs $30.00. So putting a three dollar part into my vacuum cost me $33.00. Turns out it wasn't even the right size! And they refused to take it back!

Knowledge and Customer Service is outstanding. Explain your situation- carpet, dogs, cats, all wood…read morefloors, he'll suggest the perfect machine for your needs.

Upon arrival to purchase a new vacuum the owner loaded promises that I'm getting the best vacuum…read more Come to my surprise I was referred to him from the previous owner which was definitely one of the worst recommendation experience I've ever had . I had to return the vacuum and he would not give me my money back and it was only three weeks old this business is very shady and it's only out for themselves not to help the customer I asked him to replace it or give me my money back and he abruptly yelled at me and said I'm not giving you your money back very rude and unprofessional .He replaced it with a cheaper vacuum and did not reimburse me the $130 difference .I would not recommend this business or any of his services it was a terrible experience and I got ripped off with no refund. I would not rate him in any of the five star rating .

The main place for all my belts and bags. Recently purchased…read morea Riccar from Mark and will report back how that goes.

I had indoor air professionals do my vents today and ductwork. They did a decent job but one guy…read morethe group leader asked if he could use the toilet in the basement. I said yes I went down a little bit later and I said what died here.. did you find a dead animal?? Quality of the job was not good after they got done and put the vacuum away. I had to ask something vacuum other parts that they missed they weren't happy.. they didn't even say goodbye when they left so I didn't even know that they left. I called the company and said I didn't get a receipt.. pricing of the job was reasonable. Peter Gordon the manager called me and sent me for free $20 filters to make up for the four poor performance of the crew.. I told them they didn't need to send me anything. The only reason I called was for a receipt.. but I did accept. I would use them again if it was a different crew.. I am happy with the work that was completed. If they did the job properly, it would've been four or five stars instead of just three.

We had these guys come out after another local company sent out a very theatrical representative to…read moreshow us the "bacteria" in our vents and then quoted us $2000. (Then made a phone call to his boss, who called us lots of names while the kid's volume was all the way up. My husband had a few choice words, then he was summarily removed from the premesis.) IAP were very professional from start to finish. We found them at the Buffalo Home Show initially, and were able to make an appointment very quickly with a quote over the phone. The guys who came out were quick and efficient. They have a completely enclosed vacuuming system, so no gross stuff gets away. When they are done, they show you the filters they used and all your bagged vent bunnies. Our system was resealed, and we have had no problems since. It has been 3 years, so we are due to get our system cleaned again, and as an added reminder, IAP was at my school last week cleaning the vents before the kids start. The guys there were very friendly and spent 2 days making sure the entire system was good. Can't wait to work with them again.

Easy to schedule online. Service provider was polite and seemed honest. Able to assess the…read moresituation and provide an estimate. And cleaned up the stove so that it worked better.

It was easy to setup an appointment Jamie was great he came out and resolved my issue with my…read morerefrigerator the same day. A face it four stars because of the price. Total $469 a little pricey but my issue was resolved.

Cleaner carpets are the best! They are incredibly skilled and do an amazing job. They can also do…read morecouches and furniture, which is definitely a plus.

Dennis and his crew are amazing! Don't waste your time with other companies. Thank you again Dennis…read morefor your spectacular service.

Great vacuum repair shop. Shanon really knows and This guy can fix anything. me tons of…read moreinformation on the phone and never pushed me to buy anything.

My work requires a serious vacuum that can withstand daily use in a 13,700 square/ft space. We have…read morepurchased 2 vacuums from Super Vacuums during the time that I've worked here and we have serviced the vacuums at Super Vacuums as well. They were extremely helpful in selecting the vacuum that best fit our needs and they're always happy to help with service, whether it's needing a new belt or diagnosing an unknown issue. They're timely in the repairs and reasonable in the repair costs. When we were looking for a steam cleaner (which they do have) they actually recommended a model that they don't carry because that was the best fit for our needs. Overall, if you're looking for a vacuum that will last, this is a good place to go.

I was very impressed with their quality of work and professionalism . The technicians were polite…read moreand knowledgeable. They answered all my questions and the main thing was everything worked perfectly. Highly recommended. From sales to service everyone was awesome. I would give them 10 stars if Icould.

Great experience receiving and having my home generator installed. They promptly showed up and…read morecompleted the work in the quoted time and on budget. The financing options are clear and laid out well. The contractors were friendly and did their best to walk me through my new power system. A few issues I had was that they left a little mess behind and didn't fill in dirt around the generator pad. I had to do this myself. All-in-all it was a posit experience and I would recommend them to anyone in need of a home backup generator.

Knowledge staff fixed my heating issue in home quickly…read more Highly recommend for all your heating issues!!!

I'm not one to jump to a poor review and not give people the benefit of the doubt. I gave this…read morecompany over a week to redeem themselves and they chose to ignore me. I built a house 4 years ago. Greg Schall did my heating and cooling. Greg was a great guy - professional, clean, organized. When my central air was not working all of a sudden, I gave him a call. He told me he retired a couple years ago and sold his company to a wonderful guy named William Young. Greg gave me his number to contact him. Upon contacting him, I got a call back from Bill (I believe) saying he'd get a service guy on it to call me and come out the next day. I got a call that evening from a Lenny or Larry saying he'd try to come out that evening but likely the following day. The following day I got a call from a different service rep Tyler. Tyler said he'd come by between 2-4. Tyler arrived that afternoon and proceeded to look at my thermostat. At first he thought I might need a new one. Then he proceeded to the furnace. He opened up the panel and looked around. He then proceeded outside to the 2 air conditioning units (I have one for my unit and one for my tenants). Long story short, he looked at both and said they were rusted and both needed needed new capacitors, new connectors and contactors. I was asking a lot of questions along the way and of course asked him about warranty and why after only a few years there is a problem with these. He asked if I covered them, I told him no. He said that's good because sometimes covering them can trap moisture. Then he asked if I was using chemicals near them, I said no. Basically he then concluded it was bad luck. I let him be to look at he furnace again and he called me when he was done. Said he was going to check with his boss about my warranty info and he was going to give me a discount of 20% off for today. I told him that although that's appreciated, NOT ONE OF THE 3 men I spoke with mentioned anything about a fee to provide an estimate. He said it was a diagnosis fee. I told him he'd have to invoice me because I was not prepared to pay him at that time. His boss proceeded to call me shortly after. Tyler told him I was upset and I told him I can't fathom why none of them mentioned their fee. He said it's COD and it's $80 per half hour. I said, "Isn't that something you inform your customers about prior to coming out?" He did not respond to that. He told me he'd look into any warranty and call me back. He never did. I know this is long but it gets better. I had someone else from another company come out to look at it same day. He was appalled at what he saw. Tyler put the disconnecter (on/off key on side of house) in for one of the units (mine) upside down. He also left the panel off the furnace (mine) which acts like a key to turn it on. He also left a wire/connector detached from one of the units (my tenants). By him doing all these things, neither unit would have ever even kicked on. I felt taken advantage of as a woman that doesn't know much of anything about air conditioners/central air units. He did not leave MY PROPERTY the way he found it. With all of these errors, I STRONGLY BELIEVE he did this on purpose so I'd have to ensure they come back to fix things. When the other guy finished up, all he had to do was replace 2 metal pieces (I think those are the contactors) on the ends of 2 wires and replace 1 wire. This company is completely unprofessional in inappropriate on how they handle customers. Not to mention they were basically given customers simply by the sale of the other company. I would not recommend.