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    Raines Floor Covering

    5.0 (1 review)
    Closed Closed

    Request quote & availability

    Response time

    1 day

    Response rate

    50%

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    Services - Raines Floor Covering

    Floor installation

    Floor restoration

    Raines Floor Covering Photos

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    2 years ago

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    Ask the Community - Raines Floor Covering

    LL Flooring - Redding

    LL Flooring - Redding

    3.0
    (15 reviews)

    We had Very bad customer service! Also very shady and scammy employees. Do not go there! We…read moreattempted to order flooring but just kept coming up with very bad and hard sale practice. I would never recommend lumber liquidators to anyone.

    [From Google Reviews]…read more Horrible customer service. No communication. Been waiting weeks to get my floor fixed. Everything was great until we got to the installer point. We had no idea when they were going to do it as they haven't contacted us at all. Then randomly one day we get a message, "hey are you free right now?" Like are you serious? I just moved into the new house and haven't moved the boxes out of the way. Luckily I just got off work and was able to move the boxes out of the way and do the install, but there was no communication of "hey what time and day works for you?" Like what? We were completely in the dark. After the floors were installed, in every room (3 rooms) there were air bubbles in the floor or something because when I walk over it, it feels like an air bubble. We have a slab foundation so there should be no creaking (correct me if I'm wrong). Not only that but the caulking applied to the baseboards was just smeared all over the wall. There's also a bump underneath the vinyl, like they left a screw or something underneath it. It's like cracking through the vinyl board now. Overall the job was messy and did not look good at all. When you're paying 4k+ for some new floors, this is very disappointing. Been on customer service for weeks with Jared, all he tells me is that the contractor will contact me within 5 business days. It's been more than 5 days and he tells me YET AGAIN to wait 5 more business days. Mind you, I waited more than that because I wanted to give the contractor a couple more days. So in reality it was more like 8-9 days the first time and 6-7 days the second time. He finally promotes my case to the higher ups. Now I'm with someone named Omar who is handling my case. Once again no communication apart from the automated messages. I've emailed him 3 times. No response. At least I was getting somewhat of a response with Jared. TLDR: Bad communication, Horrible job, Worst customer service. Will never go through, or recommend LLFlooring.

    Raines Floor Covering - flooring - Updated June 2026

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