I had a great experience working with Elijah. He was very professional, stuck to the schedule, and…read moredid an excellent job on my home. Everything was completed with care and attention to detail. I would definitely work with him again and highly recommend him to anyone looking for quality flooring work

I am absolutely thrilled with this home town family owned business!…read more James has been fabulous in his customer service. Keeping communication and being where he says he's going to be when he says he's going to be there. Extremely professional in all aspects. My floors are more beautiful than I ever imagined they could be! And the price was great! Thank you James!

OLD WORLD WORKMANSHIP. We commend West Wood Floors for it's old world workmanship in installing…read morereplacement wood floors in our home. We had a water damage loss last year which resulted in total destruction of our kitchen and dining room floors. We remembered that West Wood Floors had installed the wood floors originally over 20 years ago. They remembered us also and replaced the hickory floors with similar wood. Such OLD WORLD WORKMANSHIP deserves high reward. Robert and Louise Wilkinson, Cottonwood, CA.

We needed carpet bad, I wanted to shop around and NorCal Carpet was the first on my list. We went…read morein there knowing what we wanted. Austin was very helpful. We arranged for his crew to come by the house and take measurements, we had an estimate a couple of days later. I was so happy with the price, I scheduled the job ASAP. Our carpet came out beautifully, the job only took half a day and the crew was very considerate of our furniture in the limited space available. I called Austin the day before because of the rain wondering if we had to reschedule. He assured me that the crew would find a way and they did. Thank you Austin...

I went to Norcal carpet broker in Anderson Ca to find some flooring for my new home and they had…read moreeverything that I needed! Not only were they very kind and professional, but the quality of the flooring is outstanding. They had everything that you would need all in one spot, which is very nice. You truly get great value for your money the quality exceeded what we expected for the price. I 100% recommend these guys!

Charlie and team did an awesome job renovating my 1970' bathroom. Very professional in the work and…read morecommunications. Highly recommend them for any tile or stone projects

Charlie was super responsive, he came out right away to give an estimate and we had it in our email…read morebefore he left our home. He was very reasonable and did excellent work. He is very clean and very respectful of the clients property. This was a very pleasant experience. I was worried about a company coming out and taking advantage of my elderly mother, however he was very professional, and did extra work that was not included in the estimate for no charge because he thought it would bother my mom to see the tiles if they were not perfect. He was able to replace and match the cracked tiles so you would not even know they were not the originals. Thank you so much Charlie, you and your company are a great example of what all companies should strive for.

Aaron at Design Time and Tile was marvelous to work with. He didn't rush me , was reliable and a…read morewealth of information. I am very happy with the LVP product I had installed. Jason and Nick were my installation team. They were on time ,neat and respectful. So thankful for their obvious skill . Great job !!! I definitely recommend them.

I cannot say enough about how amazing it was working with Kevin at Design Time & Tile. I was…read moreremodeling and needed both quartzite slabs and tile, and honestly, I was feeling overwhelmed and stressed. Kevin spent literal hours helping me choose tiles that coordinated beautifully and fit the overall design. I made my tile selections late in the process and wasn't sure they'd even arrive in time--but somehow, he managed to get everything in record time. The pricing was more than fair, and the entire experience exceeded my expectations. Finding the perfect Taj Mahal quartzite slabs turned into a bit of an adventure, and through it all, Kevin was patient, knowledgeable, and genuinely kind--not to mention fun to work with. From start to finish, this was one of my favorite parts of the entire remodel. Working with Kevin transformed what could have been a stressful experience into something enjoyable. I can't thank him enough for his help bringing everything together. You've earned a customer for life--thank you, Kevin!

Walked in on a Saturday ready to spend a few grand on new carpet but was met with an employee who…read morehad no desire to help us at all. I felt disrespected and unwanted. We took our business to Shasta Lake Floors.

I have had (3) bad experiences with the guys that they hire to lay the flooring. A young…read moreindependent guy was recommended to prepare the sub floor that needed a 36"X 36" piece of new subfloor at entrance, using plywood, I got a bill over $1000.00. On another order I asked to have new bathroom viny, floor installer tells sales person they're is nothing wrong with the floor Denise, suggested a different idea for laundry rm.?! In fact the Bath lanolin had been water damaged, discolored, bubbling by toilet and when ripped up subfloor a wax ring needed replaced. I still continue to use Factory Flooring until the owner didn't like it when I I complained that installer wouldn't put old cleaned carpet in storage there, Installer saw a rattlesnake hissing earlier when retrieving materials for job there, he reused to put old carpet in covered storage so it was put in back of a truck. . I agreed too. Hers the topper he took left over laminate and key to storage, and Denise sales asked me what I want to do with it? Well since Factory Flooring is well aware I live in LA and Denise would hold key and laminate, That is when I said I don't want this guy installing my flooring on the next install, that was being placed. That is when Factory Flooring told me "lets part ways". Denise returned left over laminate and key at vacant home. Thank you Denise! I have a positive, other the bad opinions from All envoled, Service and instalation appears good!? Betty Yuill 10/02/25

Doug and are currently doing my floor. He worked with me on price and told me I could help to save…read moresome money. Dont know if that would be a courtesy offered for everyone but he does a heck of a good job! Im so grateful fornall his hard work!

Doug is an exceptional installer. He expertly installed for us Pergo Timbercraft lamiante for our…read moremaster and two bedrooms. We love his quality, value and professionalism and will definitely call him for our next project.

We had Troy and his staff install our countertops and backsplash! To say he went above and beyond…read moreis an understatement. As this was our first ever remodeling project he took the time to explain every step of the process. His crew was amazing. We are already thinking of our next project with him in mind!!

Troy and his crew went above and beyond to provide us with a beautiful outdoor kitchen counter top…read more We couldn't be happier. If we could rate our experience with 10 stars, we would!